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Second Skin Dermatology

Address 174 Gipps Rd, Gwynneville NSW, Australia
Phone +61 2 4228 9777
Hours
Monday10:00-14:30
Tuesday08:00-16:30
Wednesday08:00-17:00
Thursday10:00-14:30
Friday08:00-16:30
Website secondskindermatology.com.au
Categories Skin Care Clinic, Dermatologist, Plastic Surgeon
Rating 2.8 28 reviews
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Second Skin Dermatology reviews

28
Sort by: date highest rated lowest rated most helpful
stillwandering59
24 November 2023 21:03

If you want to be belittled by someone who has no idea of their own profession you're going to the right place.my remedy recommendations were apply vaso and a vibrator for pain and uppers to make me happy. Went to a holistic dr who told exactly the problem with in 3 days it's clear. Keep away from this fraudulent person

Charlotte
26 October 2023 6:42

Absolute worst experience ever. Left feeling disrespected, uncomfortable, unheard, and beyond frustrated in what seemed like the quickest, most unhelpful 5 minutes of my life. Burst into tears as soon as I stepped foot out the door. Did not get charged for the appointment, however I would not have paid $200 for that nonsense regardless. My strong advice: steer clear and save yourself the misery.

Update: I made it clear that I was uncomfortable with the treatments “recommended”, but continued to aggressively promote them, even after I explained my negative experiences I’d already had with them. In the final seconds of my 5 minute appointment, two topical treatments that I had already been using for the past six months without any positive results were recommended. After six years of dealing with my issue, I wasn't fixated on any specific treatment; my GP recommended it considering all other options had not worked. Furthermore, my main area of concern was not even examined or looked at once, which my GP had said topical treatments wouldn't help. Regrettably, my overall impression of this individual is deeply unfavorable. I also encourage others to review their Google profile, as it is evident that my unfortunate experience is not an isolated incident.

Tegan
07 August 2023 2:08

It’s not often that I write a review but I felt it was necessary after my appointment today. I left feeling humiliated and did not feel like I was taken seriously or that my concerns were even heard. I was not charged for the appointment which was a positive, however, how I am treated is what stays with me the most and unfortunately I didn’t feel respected or heard.

Jenny
21 April 2023 6:34

Excellent Dermatologist! I attend regularly for skin cancer checks. Dr Shannon is very thorough - he actually saved my life. Highly recommended.

Rosalind
03 April 2023 8:49

I am so grateful to Dr Shannon and his wonderful caring nurses and reception staff who looked after me with so much care and compassion.
I have honestly never felt so safe and confident knowing I was in such experienced hands.
Everything was very clearly explained and the follow up care was exceptional.
I thank my lucky stars my GP chose Dr Shannon to look after me.

Jennifer
20 March 2023 0:20

A serene medical practice that kept me calm but allowed me to ask questions & given options for my treatment & care.

Rusi
12 March 2023 22:13

I had a wonderful experience at this practice and my skin which was ruined by adult acne was treated and fixed within a very short amount of time (roughly 4 months) by Dr Shannon. The treatment I was put on was non aggressive and had little to no side effects.
The front desk staff and Dr Shannon are all kind, warm and extremely helpful!?

Acacia
02 March 2023 18:33

Other dermatologists had a waiting period of up to a year. SSD could fit me in within a few months even though I was a brand new client. Great service and always on time. My skin has never looked better.

Adem
31 January 2023 17:33

Honestly a positive experience. Had to get some warts removed by a specialist when nothing else really worked. Dr. Shannon was very helpful and understanding; when the first thing that was tried wasn't effective enough (mine were pretty damn stubborn) he continued to explore other options and took the effort to keep track of the condition as it was progressing.
Would recommend a try after exhausting other options.

Natasha
05 November 2022 8:43

I waited almost a month to see Dr Shannon about my itching skin and scarring due to scratching skin off from unknown allergies. I confirmed my appt 48 hours before and turned down a shift at work because of my appt, then I was told less than 24 hours before my appt that they won't let me attend unless I have a visible rash.
My referral stated that I did not have a rash and my Dr referred me for additional help.
I was still turned away and told to go back to my GP. Would have been useful to know this upon booking my appt as I could have seen another specialist in this time.
Very disappointed.

Bill
22 September 2022 9:10

Wish I had read the reviews! My son was told his skin looked awful, which is harsh on a teen in process with roaccutane for acne. Then offered an extraction process ‘for the same price and in keeping with what a facialist would offer’. With no skin preparation my sons face was attacked with a needle for 5 mins until it was streaming with blood, process over $80 please (on top of the consultation fee) Staggering! My son has had facials, they were refined and comfortable processes with better results and no unfeeling commentary.

Ella
04 September 2022 1:07

I had a great experience at Second Skin Dermatology. Dr Shannon was understanding, helpful and explained everything in detail to me from my treatment to possible causes. His team at the clinic are friendly, helpful, and made me feel comfortable. I received a call mid-week to see how I was faring with the treatment plan I was given, which I appreciated. After struggling for 6 months with my skin issues, and clearing quickly with Dr Shannon’s treatments, I would recommend to anyone!

Rebecca
04 May 2022 6:19

I am beyond annoyed. A 5 min consultation left with no solution and to be shifted off to someone else to deal with the problem. No resolution, no advice, just sorry i can't help you.

$230 thanks for coming!

Wendy
20 March 2022 16:43

This doctor saw my elderly mother with me. He clearly did not want to treat her. He only spoke to me (not her) and actually said something has to take her out. He did not examine her apart from looking from a distance. It was a distressing process.

Allison
03 March 2022 12:09

What a rip off, $180 for a 3 minute follow up appointment to get a prescription refilled. When questioning the price the nurse was quite rude. Don’t go here!

Lisa
13 January 2022 15:54

What a waste of money going to see Jack Shannon, I spent $200.00 dollars approximately on a consultation with him that lasted about 3 minutes.
Honestly he was no help at all, I could have got better advise from the chemist down the road,
Save your money his in a rush attitude is not worth paying for.

user
12 December 2021 1:45

After a year of appointments and thousands spent I was turned away after treatment wasn't working. When "Dr Shannon" was told how my condition was affecting my mental health he bluntly told us to Never come back again. Jack is a rude and uncaring man with ZERO empathy. All the positive reviews are obviously written by staff themselves. As someone else said this place is a lawsuit waiting to happen. I can not stress enough to AVOID SECOND SKIN AT ALL COSTS

auntybid1
25 November 2021 8:13

A LAWSUIT waiting to happen. Good reviews don't count if they come from the staff and their families

Isaac
18 April 2021 17:34

Dermatologist was unfriendly, unhelpful (giving nil advice) and arrogant and didn’t seem to have any care whatsoever, except for ending the appointment as soon as possible. I have to book in a second appointment now to get a second opinion. Receptionist and other staff were friendly though.

Lydia
31 January 2021 15:57

I had a great experience at Second Skin Dermatology, the staff are friendly and never had to wait longer than 5mins. Dr Shannon was very helpful and was able to get rid of my acne within a few months.

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