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Rock A Bye Baby Equipment Hire

Address BY APPOINTMENT ONLY, 866 Bourke St, Waterloo NSW, Australia
Phone +61 1300 859 775
Hours
Monday07:30-18:00
Tuesday07:30-18:00
Wednesday07:30-18:00
Thursday07:30-18:00
Friday07:30-18:00
Saturday07:30-15:30
Sunday10:00-16:00
Website www.rockabyebabyhire.com.au
Categories Equipment Rental Agency, Baby Store
Rating 4.3 43 reviews
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Rock A Bye Baby Equipment Hire reviews

43
Sort by: date highest rated lowest rated most helpful
Sara
16 April 2023 11:32

Honestly one of the best baby hire companies I have ever worked with. We used them in January for cot hire, they were so responsive and easy to work with. We are using them again for our second trip and again have provided us with great customer service:)

Sarah
06 October 2022 8:29

FANTASTIC SERVICE!

I was messed around by another local company so a day or 2 before flying to Australia I contacted Rock-a-bye Baby for a last minute buggy booking! Within 2 emails it was sorted! So easy! Great pricing, super easy, contactless pickup and drop off, quick contact at all times! I honestly appreciate the ease and help!
I would only recommend them! A+

Anna
30 July 2022 17:45

We had the best experience hiring a cot and a high chair. The staff were extremely responsive and so helpful, top class service and communication. We had issues picking up/dropping off and they went above and beyond to help us to arrange pick up and drop off by a third party. I would strongly recommend without any hesitation. The products were also of good quality and the price was very competitive.

Marie
28 June 2022 4:16

Really great service provided by Danni and team at Rock A Bye Baby! The communication was excellent and the pickup/return process really easy. The product was in excellent condition.

Sam
28 May 2022 17:50

Had a wonderful experience with Danni and team at Rock A Bye Baby! Have used them twice, each time we had a newborn and they were incredibly prompt and responsive and helpful. They deliver straight to your door when you need it and pick it up, which is really convenient and the price is very competitive and affordable. Hiring a bassinet is perfect transition from hospital to home life as its the same bassinets used in hospital, and its way cheaper than buying one as you only need it for 1-2 months before your newborn outgrows it anyway. Would highly recommend

Jaimie
30 April 2022 8:01

I went to Aus to visit my family in March and hired a cot and car seat through Danni. From the first enquiry to the end she was excellent. A week in, I needed a second cot for a second house and I had what I needed the very next day. Pick up and drop off occurred with little fuss during the time frames set (which is a breath of fresh air). She set up the products efficiently, and when I needed to change the car seat to a different car she encouraged me to bring it in for a check - lucky I did, my dad had done it all wrong and it basically wasn't secure at all! Her communication was clear and quick. What an excellent service Danni runs - I highly recommend!

Ben
27 April 2022 10:46

Needed a car seat for a trip to Australia and wanted to make sure it was ready to go as soon as we got off the plane. Team at Rock A Bye made it really easy and were super prompt to deal with. Highly recommend.

Chris
23 April 2022 3:50

My sister visited from the UK with her 6 month old daughter for an arbitrary period of time, changing dates made it difficult to hire for fixed periods of time. Danni was amazing from the onset. We hired a travel cot, a baby car seat with isofix and the additional life saving linen for the cot. Danni was super responsive and accommodating for us the entire time. You cannot beat the amazing customer service, high quality new and clean equipment and convenience. Highly recommend Rock a bye baby hire!

Kristy
29 March 2022 8:09

We rented a pram from Rock A Bye Baby and the entire process was flawless. Danni was very courteous and prompt at replying to emails even after hours. The pram was in excellent condition. We would not hesitate in recommending or utilising their services again.

Stacy
13 January 2022 2:50

Was clarifying a bundle details via email as their website price is lower than quoted. Shocked they called to say I was rude! Maybe they have malpractice in misquoting prices, be warned.

Sarah
19 December 2021 10:25

I hired a TENS machine for labour. Would recommend rock-a-bye-baby for anyone wanting to hire one in the future. Their staff were highly responsive to enquiries and the pick up / return process was very easy. The TENS machine itself was great quality, easy to use and really successful for managing early labour at home.

Lauren
21 August 2021 2:20

Danni at Rock A Bye Baby is super helpful! We originally rented a capsule but needed to switch it for a rear facing car seat halfway through our rental because our baby didn't like it and had outgrown it. She also was flexible with bringing the rental and fitting forward because our baby came early. Overall, super easy hire. Highly recommend.

Jonathan
14 May 2021 14:54

Highly recommend. Buying a capsule doesn't make sense-cost wise or environmentally-when you get such limited use from it. We hired a capsule with pram adapters from Rock A Bye Baby for 4 months, and it was less than half the price of purchasing a new one. Great customer service and communication from Danni and the team too.

Matt
05 March 2021 10:49

We hired a baby seat for a friend who needed help with her daughter and Rock A Bye were fantastic, quick, friendly and efficient.

Phillippa
18 January 2021 10:55

Really amazing company - great service, such nice a team, they were really responsive and answered all our questions really quickly. Capsule was clean
and in great condition. We used them to install our own car seat after we returned the capsule and you get a certificate of installation for peace of mind. Would highly recommend.

Natalie
07 September 2020 10:30

Danni was a pleasure to deal with. We hired a baby capsule from her and she made everything easy. Seat was great and she even helped us very kindly with buying a car seat after. Highly recommend

Ram
15 August 2020 10:21

We had a big group and were looking for 1 baby seat and 2 booster seats, i never liked to hire it from car renting companies because their seats are always dirty. Danni is true professional and accommodate all my requests and gave multiple options for pickup and drop. All seats were very clean and Danni personally installed them. Highly recommended.

Louise
11 July 2020 15:25

It was such a pleasure to deal with the team at Rockabye. They were always so prompt and helpful. Highly recommended.

Rhienna
11 May 2020 5:01

Really easy to book, collect and return. Very friendly staff answering all my silly questions.
Highly recommended.

Steve
11 April 2020 10:04

Website had the perfect amount of information. Danni was fantastic to deal with in locking in the booking. Seat was fitted safely and in exception condition. Couldn't recommend them any more.

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