Quay Health

I am new to Sydney and did a fair bit of research to find a podiatrist.
I looked at the positive reviews on Quay Health and decided to book.

I had my first initial podiatrist appointment with Donna Davies and I can honestly say, Donna has the upmost care when it comes to patients. I was extremely nervous at first however Donna made me feel so comfortable and put my mind at ease, Donna explained the process in great detail and was able to answer all my questions and concerns. Throughout all of the process, Donna would check in to see if I was going ok.

Donna has a wealth of knowledge and really knows her stuff. Donna is very personable from start to finish and even after the consultation and payment, I was complaining about some muscle pain and Donna said they could reach out to the remedial Massage Therapist and fit me in right away, however due to work commitments I had to leave, this was going the extra mile for the customer.

I booked a follow up appointment for 8 weeks time.

I highly recommend booking in with this practice, especially if you want somewhere that has wonderful bedside manner. Walking into the place you will be greeted by a big smile and lovely welcome from the receptionist.

I write this review with a heavy heart as I have been a regular at Quay Health for the past 1-2 years and I am now hesitating to make further appointments.

The good: Clint is always amazing. I always get an amazing massage that helps with my recovery. He is always on time and is willing to stay back if there are more issues than usual.

The bad: I had to recently cancel two consecutive appointments because of medical reasons. I have never had a “did not attend” appointment or cancelled with less than 24 hours notice in the past 1-2 years. However when I emailed 3 days in advance on Easter Monday to cancel an appointment on Thursday I was met with resistance. I was asked why I was cancelling and when I said I had medical reasons I was responded with “I see, I hope your recovery is going well…”

I felt really uncomfortable with the above interaction. I am hesitating to make further appointments as cancelling made me feel so uncomfortable.

Abbey Davidson at Quay Health is the most fantastic Osteopath. She has seen me through many injuries and general work and I always walk out feeling 10x better. She is extremely knowledgeable but importantly very calm, approachable and easy going. I am always very comfortable in her capable hands!

I'm at Quay for the Remedial Therapy and the team there has been more than welcoming, socialable and informative in assisting me with my rehab.

As someone working behind a desk, the Remedial Therapists are crucial in optimising body to move and function for daily physical activity and sport. This place is right in the middle of the city, so very convenient to pop by for a session.

I found Quay Health through Bupa Provider. Before I tried in this center, I emailed to them via the email address I found on their website regards to my personal questions, Their answers from emails are very clear and fast responses. When I did not reply in time, they called me on phone. It showed excellent customer service, so I made my first appointment.
I had a very amazing experience with the Chiropractor for the first time. It is something new to me. The Chiropractor not only treated my specific spots of body pain, but also gave me 2 exercises which I could work on by myself at home. When I am home, i received the treatment plan I requested and Quay Health also offered me free videos of exercise program.
Unforturnately the Chiropractor I was with is leaving, and I intended to stick with the same person who knew my condition, i would see how I go with the exercise, then may be I would come back.

Highly recommend Marcus (Osteopath). I went to see him due to jaw issues. And after one session with him I have already noticed significant amount of improvement in my jaw. He is very knowledgeable and explained everything to me.

I've recently started going to Quay Health for physio treatment for an ankle injury. Domenic has been fantastic - he communicates his thoughts very well and has put together a great exercise plan that has helped a lot

I've had neckache every month for the past 15 years, it took a bit of time but Steven Tran found the issue and fixed it, 100% recommend!

Very friendly interaction with staff and excellent advice from Domenic tailored to my needs. We utilised the AxIT system and I was given an exercise plan promptly to work on before my next visit. Highly recommend!

I've had a physio sessions with Dom here and it's honestly been amazing - He is so friendly and makes you feel so comfortable - plus he also takes the time to carefully explain what is going on.
The reception staff are all lovely and kind as well!

I very much recommend coming here for all your physiotherapy needs!:)
- Vivienne Ng

Fantastic efficient friendly service from the moment i walked in the door. Receptiests were lovely and Clinton the Remedial Massage Therapist made me feel at ease for my first ever appointment. Would highly recommend Quay Health. Thanks guys:)

From my initial enquiry phone call, to booking my appointment, to the treatment itself, was filled with compassion, knowledge, and respect from all who I dealt with. The Osteopath I saw, Abbey, was knowledgeable, witty and made a potentially uncomfortable treatment go flawlessly, I was even laughing throughout. I really appreciate and align with the company's wholistic approach to health and wellness. I was also grateful for the homework I recieved to help future treatments along. I can't recommend this clinic enough. Hands down, awesome!

I highly recommend Marcus to everyone, he is a professional in Osteopathy, his attitude with patients is impressive. He provided me full information about my lower back pain and taught me how to start my morning better without back pain.

Getting osteo treatment from Dr Abbey has been so beneficial to my health. I suffer from chronic pain due to scoliosis, and Dr Abbey's treatment helps with my alignment, strength and general sense of wellbeing. Dr Abbey works with my other allied health specialists to provide a holistic approach to managing pain. Dr Abbey is friendly, positive and very encouraging. Thank you Dr Abbey for helping me!

Getting osteo treatment from Dr Abbey has been so beneficial to my health. I suffer from chronic pain due to scoliosis, and Dr Abbey's treatment helps with my alignment, strength and general sense of wellbeing. Dr Abbey works with my other allied health specialists to provide a holistic approach to managing pain. Dr Abbey is friendly, positive and very encouraging. Thank you Dr Abbey for helping me!

I have been seeing Kavan for treatment of 5 herniated discs, he has been amazing in being able to identify my needs and treatment plan. The progress has been going well. Kavan is calm and very knowledgeable in his field and would recommend anyone who needs Physio to see him.

I have recently had pain in my shoulders and neck as I been working from home in a less than perfect set up. In 2 appointments with Marcus I have found a decrease in pain and he has given me easy excises to do at home to help improve my posture and reduce pain.

Session 3 so far of Osteo with Marcus at Quay Health and I am so impressed! I wasn't sure what to expect with Osteopathy, however, Marcus is very thorough and detailed with info about my concerns and problem areas. I noticed a great difference from the very first session, and his level of care and follow up is astounding and really appreciated. All the staff at Quay Health are super lovely too! Absolutely recommend!

My first time there and I loved the service and welcome at the reception.the receptionist is lovely and it was a very nice welcome.
Richard (Podiatric) was great! I could not ask for a better consultation and service. He was willing to help me with my issue and go deeper to the root of the problem. Very great service and definitely, I recommend him!

Friendly and knowledgeable staff. They bring a lot of positive energy and value to my experience, going above and beyond to provide advice, conversation and expertise to help me address my physical issues