Quality Rugs and Furniture (Lidcombe)

So RUDE, UNPROFESSIONAL and POOR CUSTOMER SERVICE! They OVER PROMISE and UNDER DELIVER. Waste of time and money.

I purchased rugs and runners two weeks ago and subsequently requested their integration. Despite assurances of timely completion, the promised readiness has been repeatedly postponed with assurances of "today" or "tomorrow. " Today I called to seek an update, they literally hung up on me.

I recently bought Persian Carpets and Their New Sofa Collection set, they had great customer service, amazing quality I’m so happy with my purchases and would definitely recommend everyone to check them out they have amazing quality and great prices compared to other stores!

Amazing staff with quality rugs and other furniture with great price highly recommend them!

Very good customer service provided when we visited and even via messenger. Very classy and great collection and most importantly great pricing. Would highly recommend this place.

Great quality furniture, excellent service, smooth delivery, happy to have Napoli lounge, many thanks to entire team.

Quality furniture which has no match with ordinary furniture in the usual local market. Impressed with the variety of Persian rugs they have. Prices are jaw droping on sale day we visited. Strongly recommended if you after a stylish home furniture. Customer service is exceptional.

Late delivery then low quality furniture broken with in 10days. Very bad experience waste of money

I am very impressed with the quality of the sofa I received from Quality Rugs and Furniture. They deliver in a fast and easy way and everything came on time. I am very pleased with my choice. This is one of the best furniture shops in Sydney.

I brought a lot of furniture from them and they told me it’s a marbel coffee table. After 6 month we got little scratches on it and it’s just film on it to look like marbel and when I call them and they said to me it’s a your problem not mine. Even in invoice it’s saying marvel coffee table. Never buy from these shop bcoz they rip you off …

A great furniture showroom to buy from. The staff were great and warmly welcomed me at the first place. Aryan and Umid who helped me choose the convenient furniture for my new home provided the right advice based on their experience with choosing the right pieces and design for each room. This place provides quality furniture at fair prices! I would highly recommend visiting this place and getting a great touch to your home.

Quality items at unbeatable prices! I was so happy to buy some new furniture items from here recently. Store manager Hasib was exceptional in his knowledge and help on the products, so I was reassured that I was selecting the most suitable items for my needs. Hasib was infinitely patient with my many questions, so I'm confident that I bought the best items for my house. Communication by Hasib and team are second to none which made my purchase decisions that much easier. A big thank you to the store owner as well for accommodating a special request for me.
I will definitely return here for all my future furniture needs and cannot recommend them highly enough for all future customers!

Recently bought my sofa set along with dresser from this store, i must say high quality products and sofas, also staff were so friendly and welcoming envoirment i recommend 10/10 best experience of my life.

Bought sofa and also dining table with chairs Turkish made, best customer service ever.

I recommend it to everyone.

Staff are so friendly,

Also more variety in rugs and sofas.

If I could give no stars I would. They will give you false dates on order arrivals They have given me multiple delivery dates, delay after delay. The worst furniture store.
Not recommended at all.

Bought dining table and chairs here, good service and will be back for other furniture when needed

Purchased my lounges from here 4 months ago, I customised the colour so I had to wait for them to arrive from Turkey but it was definitely worth the wait. They look incredible, exactly how I wanted them and they're super comfortable. Haven't had an issue with the wear as of yet but it does have a 2 year warranty so I'm not worried. Would recommend.

Amazing customer service. Purchased 2 modern rugs with a traditional touch. Staff were friendly and helpful especially with choosing colours that match out house. Overall AMAZING. Would 100% recommend choosing a rug from this store especially with the amount of variety.

Ordered two carpets, one came but one didn't. I followed up but no reply at all so hence 2 stars.

I have been here it was great experience, customers service outstanding, delivery time even good that’s what I was expecting, quality wise very good. I recommend for anyone.

Very professional and easy to communicate with. Had no issues with their service what’s so ever, amazing furniture pieces. Will be ordering again from them in the future:)