Professionals Paradise Realty
Address | 2/493-509 Hume Hwy, Casula NSW, Australia | ||||||||||||
Phone | +61 2 9601 7455 | ||||||||||||
Hours |
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Website | professionalsparadise.com.au | ||||||||||||
Categories | Real Estate Agency, Estate Appraiser, Property Investment, Property Management Company, Real Estate Auctioneer | ||||||||||||
Rating | 4.5 63 reviews | ||||||||||||
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Professionals Paradise Realty reviews
63 Very happy and thankful to the wonderful team. Especially Stuart Zullo and Sam.
They have been very professional, friendly and supportive throughout the sale process.
Can’t thank them enough.
Really appreciate your help guys. Keep up the good work for the community.
Absolutely would NEVER go to this agency for ANYTHING! After my partner passing away suddenly last year, i was forced to having to find a new home urgently for myself and my son and found myself applying thru this agent. I paid $10 a week on top of the asking price as well as six months rent up front to secure the property. They don’t accept either cash or bank transfer, so i was forced to get a money order from the post office (at my expense of course) to pay the deposit. April (the agent i was dealing with initially) was lovely … very helpful and accommodating. When coming out for routine inspections, April sent me emails thanking me for taking such good care of the property and appeared so grateful with how clean and well looked after the house was. On two occasions during my 12 months there, I was advised someone would be there the next day to do a property valuation (less than 24 hours notice) and while I know legally I need to be given more notice, on both occasions I agreed without complaining. Was notified that the owner wanted to move into the property shortly after the valuations, and i would need to vacate (plenty of notice given). Long story short, on vacating the property, my family came over (my dad does property maintenance and my mum is a cleaner) to help me clean it. I have never ever lost a single cent of any bond i have paid on any property, nor failed any inspection, never been one day late in rent - and I always laughed saying i wish I could find a tenant like me to rent one of my properties! Anyway, on leaving the property, April was no longer working for them (no wonder why!) and had been replaced by Jessica - who has the worst people skills in history. Very young, arrogant and terribly rude, I was heading interstate (unfortunately Jessica was aware of this as I didn’t think anything of it and told them as i was dropping off the keys). As soon as I crossed the QLD border, she contacted me with a ridiculous list of things that had failed inspection and pretty much extorted the bejeesus out of me ……. Absolutely NOTHING was considered normal “wear and tear” …. Even the presence of 3 weeds down the side of the house was noted, and I was blamed for using the clothesline because there wasn’t the same amount of tension in the lines as when it was brand new…. After to-ing and fro-ing for several weeks with broken promises, delays, blaming trades for being too busy to attend and quote, I was eventually charged $840 (which they said was doing me a favour LOL) for “damages” …. I found a cleaner that would go back and fix the issues for $150, but they wouldn’t allow access to MY cleaner (they initially said i could use my own cleaner but then changed their mind and refused access), they had to use THEIR cleaner, who charged $400 and a handyman to replace the screen on the screen door that they say was damaged by my dog at a cost of $440! I was absolutely taken advantage of 100% …. This is the most dishonest real estate in Sydney (i have dealt with many, but never encountered anything like this). The positive reviews could only be friends or people that dealt with them before this current group of staff were there. Honestly, stay clear! To take advantage of a person in my position in a pretty low act, and hopefully karma will take care of the rest. 0/10 would never EVER recommend this agent.
We had an amazing experience with Professionals Paradise Realty.we would like to give our deep thanks to Michelle as she advised and guided us step by step with patience and professionalism through the lease process of our house from the start to the end. We consider ourselves very fortunate to meet Michelle and work with her and highly recommend Michelle and her team.
I had an outstanding experience working with Sam Loschiavo as my real estate agent! Sam's expertise and dedication truly set him apart. He went above and beyond to find me the perfect home, guiding me through every step of the process with patience and professionalism. Sam's deep knowledge of the market, excellent communication skills, and unwavering commitment to my satisfaction made this journey smooth and stress-free. I highly recommend Sam Loschiavo to anyone in search of a top-notch real estate agent. Five stars all the way!
Excellent service from Sam Loschiavo!
I had the pleasure of dealing with Sam, through the sale of our family home. There were some challenging issues with the house.
That's where Sam's expertise and professionalism shone through.
He guided me with honesty and offered sound advice when needed.
Sam is a professional agent with excellent communication skills, he went above and beyond in making sure I was informed every step of the way. Always responding to any enquiry I had and re assuring me every step of the way.
It was a pleasure working with Sam, I would highly recommend him to anyone seeking a professional agent.
Thank you Sam!
Natalie Kemp is an exceptional property manager, she has been amazing throughout the time I was leasing a property. She has phenomenal customer service, empathetic and precise. She always kept on top of and communicated any issues in a professional manner with close attention to detail. With a happy, friendly and caring personality Natalie Kemp provides property mangement like no other property manager I have been allocated. Keep up the great work, and I wish you all the best in your future endeavours. The industry needs more property managers like yourself.
Stuart and team are first class local agents. From start to finish they advised and guided us through sales process. He quoted a potential price range and delivered. His team behind the scenes keeps things moving. Cannot recommend Professionals team enough. If you want a local that cares about the sellers circumstance and result choose Stuart and his team!
Bought our first home through Stuart and he was professional, knowledgeable and incredibly easy to deal with. He was patient and understanding and never made us feel pressured or rushed. Stuart was also very flexible and accomodating when organising times for us to view the property. Thank you for making our buying experience a positive one Stuart!
I bought my first property through Stuart and he was very responsive and professional throughout the whole process. He was quick to answer any queries I had and made it a seamless process. Highly recommend! Thank you Stuart and team!
My parents have both transitioned into Aged Care. Selling their home of 60 years has been emotional and stressful but Stuart's understanding and commitment made me feel like this was not just another transaction. I am grateful to Stuart, Sam and Sharon for guiding me through the process and achieving an outcome above my expectation.
This is the third property I have sold through Professional Paradise Realty and have no hesitation in selling or buying through Stuart again.
Stuart held my hand through the process of selling my house and offered a lot of advice and support.
He has also connected me with a good lawyer.
I was buying at the same time and stuart was continuously communicating with my buying agent and made sure settlements dates aligned and everything ran smoothly.
I would recommend him with hesitation!
Stuart and his team are very professional, proficient and incredibly helpful. Very easy to work with and quick at responding. I would highly recommend them to anyone.
Professionals realty were quite helpful though out mine and my partners first ever purchasing process. We dealt with Sunny during negotiations and was very helpful and understanding. Just a quick thanks to the team there for their help.
Stuart knows the market and buyers well. Was a great communicator and made the selling process smooth and easy. Would highly recommend him and the team at Professionals Paradise Realty in Casula.
It is a joke that this agent named as professinoal, it is so unprofessional, and it is a liar agent.with this agent, tenant and landlord, you lose every cent in the pocket as this dodgy agent will take them all
Tenant damaged and covered up, and this agent is so rude and unprofessional, and denied any responsibility and released the bond in full without compensation, landlord, be alerted, if you want a unprofessional agent and destroyed your investment property, then this agent is a top options to destroy your investment.
Be with this agent will keep you awake every night!
A complete nightmare as a landlord with this agent, a complete disaster as a landlord with this agent.
Cant tell how terrible and dodgy this agent is, landlord and tenant, stay away from this agent, otherwise, you will lose money and regret a lot
1. No communication on important notice.
2. Providing false information.
3. Not rectifying the mistake.
Very bad service. Not recommended!
Sharon Lightfoot From professional paradise realty,
She was very kind helpful very professional really appreciate her help