Plus Fitness 24/7 Five Dock

They are a bunch of frauds and liars. I was told that if I signed up for a standard membership for a year, the fortnightly membership fee would remain the same, even if I used the branch at Ryde, which is closer to my place. So, I signed up at their branch for a year, but after a month, the membership price increased. I called them, and they said they would get back to me regarding the issue, but they have done nothing. They have recordings on the cameras in the gym, but they simply lie to you to get you to sign up for a year-long membership.

All good while you're a member but they make it as hard as possible if you want to cancel and have zero care or flexibility for your circumstances. Instead of actually replying to the cancel requests, they just keep charging your card too

I have relocated to an area where there is no gym in my area or the neighbouring area and there is no consideration for cancellation even though their terms and conditions state relocation as an option for consideration. They now expect me to travel 30mins one way to use one of their gyms and think that is acceptable outcome.

Friendly helpful staff good atmosphere
Everything is kept very clean recently added new equipment
Hayley the PT has helped me enormously towards achieving my fitness, weight loss and strength goals
With a great program. Motivating and encouraging me through the whole process. I highly recommend Hayley and the Plus Fitness Five Dock team

Have been to many other Plus gyms and I'm Impressed with the gym's commitment to staying up to date with the latest equipment. The gym recently added some new Technogym weighted equipment and has upgraded the entire cardio section within the past few months with the latest Technogym machines.

The trainers and staff at Plus Fitness Five Dock are both friendly and knowledgeable. They are approachable and always willing to offer helpful advice or guidance, whether you need assistance with your form or simply want to discuss your fitness goals.

With supportive staff, good quality clean equipment this small gym has helped me and hundreds of other people achieve great things, there are no egos taking up space just regular faces day after day you can go and just focus or chat to some of the PT crew there is always a good time to be had at your local plus fitness. Check them out, I'm sure you won't be disappointed

Great gym equipment looks really good since upgrade staff are all friendly great environment highly recommend

They are only a small gym but they have everything you need and definitely make it work. The equipment is very well maintained and the clientele are quite pleasant. Never had a bad experience at this Plus. I'll be back again whenever I'm in the area.

Best gym and first place I finally felt comfortable working out. Everyone (staff and members) is friendly and helpful, and it feels like a community.

My wife and i have been training here for a few years, we also do John Crandells morning boot camp which we love! Its a great gym to be a member of. A welcoming kind of place where people say hi when you walk in. Staff are helpful and friendly. Equipment is well maintained and upgraded regularly.

Every single person I've met there has been fun, outgoing and friendly, including the Owner who I often see training (and cleaning up after others - especially during the non-staffed hours). The staff are amazing and always doing everything in their power to keep the gym clean and tidy. The trainers are great and always having some kind of fun with their clients - hearing laughter in a gym is so refreshing. Highly recommend.

I’ve been training 6 days a week for for the past 14 years all around Sydney and Australia and this has to be by far the worst gym I’ve ever been too.

The bathrooms are always too filthy to use (it never gets cleaned) the equipment is always out of order, the building is basically falling apart and the staff members are incompetent and rude.

For the little extra $$, Anytime Fitness across the road so much better, the equipment is top quality, the staff are super friendly and helpful, bathrooms are clean and overall there is a heaps better vibe in that place that the members and staff bring.

I have been going to this gym for over 2 years now, and I absolutely love it! It is clean, well-kept and full of friendly people:)

The gym is very dirty with equipment everywhere on the ground and nothing is ever put away in the right places the staff don't seem to care about a clean gym environment as there is food and peoples drink bottles laying around on equipment

This is one of my favourite gyms, and one of the best experiences I've had as a customer. I really enjoy the friendly greeting by staff upon entry and their willingness to assist, answer my questions and go above and beyond to help out. The staff have always remembered my name, impressively, from my first visit even though back then I was not consistent with my training and was only visiting sporadically. The staff have always been caring towards my needs and followed up on things that I have casually mentioned, or gone above and beyond to explain things to me I didn't understand. Those little details matter.

From the moment I walked in I knew it was the gym for me - clean, the right equipment and somewhere I could feel comfortable. Ever since, the staff and facilities have continued to impress me. I work nearby and had a membership for 18 months, with some of that being through COVID. Even with the restrictions that have come with COVID, it has been such a smooth run and the gym staff have really helped me stay focused and assisted in me achieving my health and fitness goals. It is convenience, atmosphere and comfort all rolled into one - it's a place I am proud to go to for my daily workout fix! Thank you Plus Fitness Five Dock!

Joined and my first session visiting during COVID few months ago, COVID Marshall was on her phone the whole time and didn’t remind people to sanitise upon entry. The gym equipment didn’t appear clean. My card was left on the treadmill and they didn’t have it handed in. Two of the treadmills were not working and an exercise bike. A month passed and the hours I could go to get another one was only during staff hours which were not convenient for people who actually work during the week. I cancelled my membership after a month and had to wait another 2 weeks for it to process. I explained what happened but the staff didn’t seem to care about trying to keep a member. Waste of time and money.

Great place to train when your on the go and out and about town, or training with great trainers and friendly staff.

Great staff, good facilities. Very professional and helpful. Not overwhelmingly big so support feels more personal. Flexible hours are a great advantage.

Highly don't recommend going to this gym, one of the covid marshals was swearing and getting very aggressive to a young boy at the gym for forgetting his towel.no professionalism felt very uncomfortable will not be coming here again

Small and crowded gym and often the temperature was set much too way hot. Also such a hassel to cancel your membership, they charge you an extra two weeks after you cancel so you could still be paying for up to four weeks after you want to leave if you miss the pay cycle date even by a day. Not many people so good for that. Although the class instructors play their own music so it can get very loud in there.