Perfect Practice - Healthcare Fitouts Sydney

I had the pleasure of dealing with Andrew Campion and his team from Melbourne. He knew the task I had given him was time critical and his team delivered. All designs required to obtain approvals from council were done seamlessly. Andrew is a courteous gentleman who is a great communicator. Thank you Perfect Practice.

Dear Peter,

I wanted to express my gratitude to you and all the team at Perfect Practice in realising a beautiful new dental surgery.

The process has had its hiccups, but overall I have been extremely happy with Perfect Practice. Although the start was a bit rocky, I am very glad to have chosen Perfect Practice to deliver the fitout for my new surgery.

I want to highlight the parts of which I have felt Perfect Practice have really excelled and helped me:

1. I felt Perfect Practice took away all the stress and hassle, negotiating and finding the best and most cost effective solutions in the dealings with strata approvals, fire certification, and CDC applications. Candice Liang took on all the load in arranging this and organising quotes and trying to minimise my costs particularly with the fire safety requirements.

2. The design process was long and arduous but Tom and his team really took the time to ensure that everything suited how I worked and wanted to work. Tom was excellent as he was so detailed and particular, especially with aesthetics and efficient flow of the workspace. There were a few things missed and some items of inclusions from the initial quotation were unclear (for example Type 3 reception Desk), but Perfect Practice took accountability for this, and I am very impressed with this ownership of accountability.

3. The build process was within time frame, and there was no stress at all. Rene and Gavin took care of everything and there was nothing required of me during this process, allowing me to focus on continuing to treat patients and organise for the move. I was very pleased that the work was completed on time, which meant that I did not need to extend the lease on my existing practice. Furthermore, there were no variations during the build process, as Perfect Practice had assessed the site well, or took on the cost of unexpected findings (in the plumbing and ducting).

4. The new surgery is absolutely beautiful. The workmanship is good, and we have been very happy with the quality of the fittings and cabinetry, some of which you don’t realise in the design stage such as soft close drawers, and reception area special features that really add to the overall aesthetics and gives a good impression (such as the recessed coffer, the special cutout on the floor, the panelling of the structural pillar to match the cupboard on the other side).

5. Post handover, I have really appreciated how responsible Perfect Practice has been in dealing with defects. Problems arose with the suction unit not properly fitted, leading to minor flooding, and although this was not the responsibility of Perfect Practice, Perfect Practice was onsite the next morning at 6am, and were around to help, even though this problem was the responsibility of the dental technicians who installed the suction unit. I very much appreciated this level of going above and beyond to assist from Perfect Practice.

Overall, I am really happy I chose Perfect Practice to fit out my practice. I have been relaying my favourable experiences with dental colleagues and friends who are now all visiting the practice. For myself, this is likely my only surgery build, but it is something I plan to work in for many years until my retirement, and I am happy that I chose Perfect Practice to be my partner to realise my dream surgery.

A big Thank You again Peter Arnot and the Team at Perfect Practice.

Kind regards

Wendy Yu

I would like to thank Perfect Practice for the terrific work they have done both designing and constructing my new practice within the Northern Beaches Hospital.

They delivered an exceptionally functional and well-finished suite at a challenging time in a hospital environment, tackling multiple logistical constraints efficiently in an always pleasant and approachable manner.

Many thanks to Peter, Rene, Azhar, Nick and Nessie for their efforts. I am very grateful and appreciative.

Great experience working with perfect practice. A professional team that managed the process from start to finish. I have no hesitations recommending them.

Peter Arnot and his team at Perfect Practice have recently completed a high spec quality, brand new fit out for our medical specialists & eye surgeon practice. As a discerning eye specialist with perfectionistic tendency, interest in design, and high level of attention to detail, I demand the highest level of standard in my own work, of my staff and anything related to my practice. So, it means a great deal when I can say that I am very happy with the result of the design and quality of finish by Perfect Practice. Peter Arnot, Thomas, Russell (our designers), Mark and Grant (project/site managers) have been fantastic during the entire journey through the difficult COVID times and have been very professional in their dealings with me.

Like many construction projects that start from the ground up, there were challenges and problems that had to be rectified. It was not all smooth sailing. They have been very honest and accountable, coming up with solutions and returning to the site after completion to attend to my needs post handover. I have already recommended PP to my specialist colleagues who are looking at new fit out for their practice.

We had exacting standards and a very specific vision in mind for our future practice. Perfect Practice rose to the challenge and the space is lovelier than we imagined. Our designer Susana Hernandez was wonderful. She and Russel were accomodating and intelligent with our design requests.
We were impressed by the professionalism of Peter and his team at Perfect Practice, and their commitment to fulfilling the values of their business was apparent in every team member we liased with.
It was clear that any issues that arose would be addressed so that they would meet their own high standards.
We had the additional challenge of lockdown during our build, which was stressful for everyone involved, but the Perfect Practice team remained calm and helpful, and sorted through all the challenges to produce our beautiful practice. It is warm and welcoming for our patients, and a lovely place to come to work for us.

Perfect Practice have gone above and beyond in completing fitout on our new dental practice. They have walked a long journey with us, and were patiently supportive through a difficult Covid affected market with site inspections and advice. Working with the design team was an absolute pleasure. They listened to our vision for work flow, aesthetics and branding. The build team have been amazing - committed and approachable. Throughout the whole process they have taken pride in their workmanship and delivered an amazing result that has exceeded our expectations. We are very happy and would use them again in a heartbeat.

Thank you to the team at Perfect Practice. I am so relieved I had used them to build my dental surgery. There was many challenges and they dealt with all the issues with care and professionalism.

It has been an absolute pleasure working with every individual from the design phase all the way to the execution of the project. They know their stuff, are very passionate about their work and are reasonably priced. Highly recommend Perfect Practice!

High quality practice built by Perfect Practice. Friendly, efficient and skilled team who had our best interests at heart. Thank you Perfect Practice!

We built our dental practice with Perfect Practice and we couldn’t be happier with the end result. Our practice is modern and well appointed and we have had nothing but amazing feedback from all of our client base. All staff we encountered were professional and readily available for any inquiries we had. We would definitely use Perfect Practice again for any future business projects. Thank you to the amazing team at Perfect Practice for making our practice perfect for us!

Well planned fitout and kept us informed during the process with minimal hassles.pleasant to deal with.

What an excellent experience with the Perfect Practice team. Would definitely recommend them to anyone!

Professional team with great attention to details. We had a very good experience using Perfect Practice services for designing and building our brand new state-of-the-art practice. Highly recommended if you are looking for quality and excellence.

Dean, David, Jamie and the team at Perfect Practice have been exceptional to work with. From day one, they understood and shared our vision to create a warm and welcoming dental practice, and they helped us bring that vision to life. They were professional, knowledgeable and transparent at every step of the way. Susana & Russel took the time to understand our aesthetic and ensure every detail was just right. The workmanship is second to none. Most importantly, our patients love the space we have created and feel right at home. We are beyond thrilled and cannot recommend Perfect Practice highly enough. Thank you!

Building or renovating a practice is a stressful experience and it's great to have a team like Perfect Practice who are all such good hearted and well demeanoured people that strive hard to achieve their clients' aims. Very highly recommend for anyone in the Medical/Dental industry.

Dean and his team worked endlessly to come up with an amazing outcome in such a short period of time.
Perfect in all aspects!

From the begging to end the whole team work with our ideas and was very flexible. The staff of the Perfect Practice was very friendly and professional
Our stress was very minimal during the whole process and we were able to attend to other important things while they carried out the whole operations

Jack from Perfect Practice was my brilliant project manager for the clinic renovation. Great design ideas, clear communication, excellent team of professional tradesmen, timely completion. I would definitely use Perfect Practice for my next project!

Peter,

 

Just a note to thank your team for their fantastic service, over 1 year after completion of my project.

 When my reception desk laminate cracked (everyone was scratching their heads wondering how), however, to my delight the team travelled back up to my practice at East Maitland, and replaced it with a new stone countertop.

 Not only did Perfect Practice honour their warranty, but they went above and beyond my expectations, installing a product more superior than what was originally installed, at no charge.

 Its refreshing to work with a company that not only delivers on what they promise, but exceed their clients expectations!

 I have nothing but great words for their quality services be it finishing project as per my expectations or following up on any concerns or queries. I would highly recommend Perfect Practice to everyone who is looking to either build a new premises or renovating their existing ones.

Can't wait to start our next project with you guys in the next few months.

Cheers
Nish
Tooth n Care