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Paradise Floor Coverings

Address 28 Garema Cct, Kingsgrove NSW, Australia
Phone +61 1300 820 647
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-17:30
Friday09:00-17:30
Saturday10:00-15:30
Website www.carpetparadise.com.au
Categories Carpet Store
Rating 4.4 28 reviews
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Paradise Floor Coverings reviews

28
Sort by: date highest rated lowest rated most helpful
Imogen
29 August 2023 18:12

We had an amazing experience with Paradise floor coverings from the beginning to the end. First the quote was $1,200 cheaper than our other quote then it was installed professionally and without fuss. The carpet layer even fixed another area of carpet unrelated to the job. Thank you Belinda, Sylvania.

Olivia
01 August 2023 13:29

Excellent service and professional.
There are plenty of options for carpet. They got my carpet changed in few hours. The whole team provided good communication, efficient and personalised service. Definitely recommended!

user
31 July 2023 16:35

Had such a great experience with this company! Joanne was very helpful and with her excellent knowledge of the products, I was able to find the right flooring for my apartment. The job was done perfectly, flooring colour looks amazing, couldn’t be more happier.

Kenny
06 October 2022 8:43

Great price and great service. Bob was very helpful and straight forward. Highly recommended.

Kelly
23 May 2022 18:23

Paradise quoted my job of reflooring a 3-bedroom apartment quickly, accurately and reasonably. The administrator there (Joanne) has been superb the whole way. She was patient, flexible and responsive. The floor board installer I got was professional in all senses of the word. The finish product is as good as the condition of my floor could allow it to be. We are satisfied and will think Paradise when it is a flooring job.

Natalie
18 January 2022 1:43

Wow wow wow. Honestly I can't think of another company that has gone so over and above to look after us. We've now used Paradise Floor Coverings for 3 apartments and will continue to use them again for anything else we ever do. Kathleen and the team will stop at nothing to make sure you leave feeling so happy with your beautiful new floors! Thank you for being so awesome guys and having so much patience with us!:)

Michael
09 October 2020 11:50

We need to get our 7 year old carpet stretched to get rid of some loosing places. It had been a headache for us for a while because it is almost impossible to move furniture around. We have tried some other companies for quote. Most of them can not do it without an empty room. Some are too expensive. Paradise Floor covering solved our problem perfectly with their highly skilled work and very reasonable price. From onsite guoting, booking to the actual day working. Everthing is five start. Very trust worthy business.

Cindy
07 October 2020 3:38

Kath and the guys did an excellent work at my house, same brand and model floor as Harvey Norman with better underlay and FAST arrangement of installation also MUCH MORE affordable price made the move into the house super pleasant and easy!

Rajeev
23 July 2020 12:55

Paradise Floor Covering. Excellent experience. Great professionals, prompt, polite. Tradesmen did a fantastic job. Great work manship. Easy to work with. Highly recommended. Dt 27 th May 2020

user
17 July 2020 14:06

Fantastic customer service by Joanne and the team. Carpet layer came in on time And done an awesome job.

carol
04 June 2020 15:49

I am very happy with my experience with this company. The process was efficient and all dealings with the company were excellent.
The finished floor is awesome, looks superb and was installed in a difficult location with a minimum of fuss.
Congratulations to the team for a great job.

Angela
04 April 2020 17:26

My friend is a property manager and highly recommended this company. I made a phone call to seek indicative quote last week on a studio unit and the customer service level is super. The lady was so patience and explained everything. I will seek for on site quote and likely go with them. Will update how the work is. A company that will care about customer's feedbacks won't be too bad.

Anna
22 November 2019 18:13

KATHLEEN AND HER TEAM HAVE ALWAYS PROVIDED ME WITH EXCEPTIONAL SERVICE, EXCELLENT PRODUCT KNOWLEDGE, FANTASTIC PRICES AND RELIABLE FOLLOW UP. I HAVE NEVER BEEN LET DOWN BY KATHLEEN OVER TEN YEARS OF DEALING WITH HER. SHE IS ALWAYS PROFESSIONAL AND DEDICATED TO HER CLIENTS AND CUSTOMERS AND AS AN INTERIOR DESIGNER, CONSISTENTLY GREAT SERVICE IS VERY IMPORTANT TO ME AND MY CLIENTS. I HAVE NO HESITATION IN HIGHLY RECOMMENDING KATHLEEN AND THE TEAM AT PARADISE FLOOR COVERINGS TO ANYONE LOOKING FOR FLOOR COVERINGS FOR THEIR HOME OR BUSINESS.

Peter
17 November 2019 1:57

By far the best in the business, been using them for 22 years. Kathleen and the team are super efficient and prices are extremely competitive. Highly recommend!

Mark
13 November 2019 8:15

Absolutely love Paradise Floor Coverings. I am a Property Manager and having a flooring company that is fast and reliable while being well priced makes our job easier and our clients happy. I recently had an apartment that was flooded, Tuesday I asked for a quote, Wednesday received the Quote, Thursday approved the quote, Monday the new carpet was installed. This is is amazing service and I highly recommend this company to anyone looking for new flooring. Joanne and Jaecy who I speak to on the phone are extremely polite, professional and helpful. This is why I have given them a 5 Start review!

Sophie
11 November 2019 2:21

Paradise Flooring was recommended to myself by one of our clients. Since using the team at Paradise Flooring I have found them to be very efficient with their communication, timely with booking quotes and very competitive with their pricing. Would definitely recommend them. Thanks
Sophie
Raine & Horne

Brooke
07 November 2019 16:01

If I could give minus stars I would. Do not go with this company, the customer service is horrible and they basically admitted their work would be bad before they started.

UPDATE FOR RESPONSE FROM COMPANY
-I am displeased with the fact you went behind our back to our agent and told them the repair would look awful and they should do a replacement of the full upstairs. Don't come here and lie. You are making yourself look even more shonky. I have email proof and also had another company do the repair, and it looks AMAZING. I guess some people know what they are doing. Good luck and hope you go take some lessons in customer service and carpet repairs.

Vicky
29 October 2019 6:00

Had such a great experience with this company! The job was done nicely, carpet n floor looks amazing, couldn’t be more happier ️

Clyde
15 October 2019 2:23

I have been doing the business with Paradise floor coverings for many years, they are very reliable, efficient, best quality and best customer service!

Amanda
10 October 2019 23:19

Absolutely LOVE these guys! Being a property manager its imperative to have honest, hard working trades and these guys are second to none! Very competitive prices, they are easy to communicate with, helpful, get the job done in a timely manner and always to an exceptional finish. They come highly recommended from me!

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