PACK & SEND Wollongong

We always use pack and send for sending paintings. A bit expensive but they seem to get the job done every time.

Good price and quick delivery. Pick-up was late, but driver was quick and helpful when he arrived.

My large and fragile package was delivered promptly interstate and arrived in good condition. Thank you to the helpful staff and their professional system.

Recently used Pack & Send to send some sensitive materials for work. Very professional, got everything sorted and on the road within one business day, next day received confirmation of delivery. Brilliant service, would recommend.

Very bad experience. The estimated summary didn't indicate clearly the details, so the final cost far exceeded the estimated amount. It was not real point-to-point transportation. Our packages were only shippied to the port, and we had to pay extra for subsequent customs clearance and delivery to our address. The matters needing attention were not given in detail when packing, such as listing the contents of each box, which items that cannot be shipped, which items that need to be taxed, and so on. In short, the whole process is slow and complicated, and the service personnel are cold and unprofessional, causing a lot of trouble and extra costs. I wouldn't give a single star if I could.

I needed to send a parcel overseas, and after several emails to companies who didn't even reply, I was told to try Pack & Send.
I still can't believe how smoothly everything went from that point on. Finally someone understood what I wanted to send and was told it would be no problem.
My cousin received the parcel (a canvas painting rolled up in a 1 metre long tube) in Holland a week after leaving it at Pack & Send Wollongong in perfect condition.
The staff were so helpful and handled all the paperwork professionally.
I can't recommend them highly enough- a great experience from start to finish.

Super friendly and professional service, can’t ask for much more than that. They have become my go to.

It was an excellent service, was quoted a price, dropped the boxes at the depot and it was send that afternoon.

Shipping overseas, I received excellent, professional service from Pack and Send Wollongong in July 2023. I recommend this business to others.

Prompt response to online query. Quick, efficient service at counter. Item delivered to expectation.

The speed and service of my delivery were exceptional.more than happy, would most certainly use them again. John.

Professional service and person very helpful at the front desk, nothing was too much trouble, and package was received in Rural NSW the following day. Very pleased with the whole process

Maria and Alfred were super helpful and answered all the questions i had.
Would highly recommend Pack and Send Wollongong

Excellent customer service and fast shipping highly recommended

Jim
Magical Rockets

A good service, and easy to deal with. The email quote I received two weeks before turning up at the depot was still the same price. The item was well packed and delivered quickly in perfect condition to the Melbourne address. Excellent, thank you!

They were really helpful, we were able to send suitcases and boxes.
Delivery from Wollongong to Perth was efficient. Everything arrived in good shape. Good price too.

Received package (s/h snow skis), very well packed, and in good time. Cost was a bit high (as quoted), but included packing and insurance. I would use them again.

What a great experience. My item was freighted safely and with great care to Tassie.the whole transaction was a delight. Thank you!

This was our first-time using Pack & Send Wollongong and the experience was great! Maria and her team went out of their way to help us with a complicated pickup in China and safe delivery within the expected timeframes. We will rely on them again.

Although there were hiccups and delays in the receiving country, the Staff at Pack & Send North Wollongong were great and kept me informed. It was worth paying for their expertise.