Pacific WaterColours
Address | d'Albora Marinas, Teramby Rd, Nelson Bay NSW, Australia | ||||||||||||||
Phone | +61 2 4984 1922 | ||||||||||||||
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Categories | Souvenir Store, Novelty Store | ||||||||||||||
Rating | 2.7 12 reviews | ||||||||||||||
Similar companies nearby Port Stephens Visitor Information Centre — 60 Victoria Parade, Nelson Bay NSW |
Pacific WaterColours reviews
12Really great shop, very helpful owner called Karen who went out of her way to post me items, definitely recommend
We stopped to buy a couple of postcards. The salesgirl was professional and polite. A lot of stuff was overpriced and trashy. But overall it was a good experience.
Do not shop here. Awful staff, we go browsing here every year, normally buy a bit also. This year my wife and my daughter picked up a toy on the floor to play and accidentally dropped it. The staff came over and were so rude about it. If you don’t want kids to touch the toys don’t put them on the floor. No need to be so rude.
I recently attended this establishment with my granddaughter and purchased a few things for my grandchildren. Once we got home I noticed the product was faulty when I saw the product had exploded leaving a mess of small plastic objects, I immediately returned to the store to let the store person know of the issue. I spoke to the blond lady that was in charge and advised her of what happened, this “lovely” lady just pursed her lips and very sharply advised that the issue was not her problem and she would not make an exception for me or provide a refund. I did not request a refund but was more concerned of the potential choking hazard that could occur as I had my 4 year old grandson in my care too. The “lovely” lady looked at my granddaughter and said “Im sorry for the way your nanna is acting” basically disrespecting me through my granddaughter. I have not actually been disrespected in a fashion like this ever. Without any thanks for the update I was told to move on. This type of behaviour makes me sad that there are people like this conducting themselves as proprietors. I suggest using a more tactful option and treating those with kindness.
They got nice things inside however the young woman serving customers really needs some training on how to serve customers. I felt very uncomfortable in the store to be honest
Very rude woman owner / worker accused my daughter of stealing a necklace
When I confronted the woman she admired she had no proof but only a feeling
Very sad little woman do not support this store
Greeted with a warm friendly smile by the young lady at the counter, engaged in a chat about customer with ice cream and I mentioned that ignorant people will always post bad stuff when they are in the wrong, I found the pricing comparative, I don’t shop online so I don’t compare with that, after all shopkeepers need to pay rent, staff, electricity, etc, So much in the store for your holiday getaway, from kids beach toys to swimwear to home decorating.
Thanks for good service and a smile
Came at 9: 40on Saturday and Shop was still close. Saturdays Open hours online showing 9: 30-12: 30 Nice gift items they sale.
Nice, little tourist-y shop. Like all shops in all tourist spots, prices are a bit over the average, but that's expected. Worth a look.
My friend was yelled at for having ice cream! Then he was charged an extra $4! HUGE SCAM! NEVER COME HERE! Everything is WAY overpriced! I can find everything in there online for half the price!
I got over charged buy four dollars she was very rude she yelled at me for having ice cream and everything is over priced I can find everything online for over half the price do not go there
Such a cute little store with lots of nick knacks. A great place to buy a holiday souvenir or a new costume