Opal Water Management

Absolute pleasure dealing with Richard and the team from Opal Water Management - dealing with a difficult approval through Sydney Water but Richard was there every step of the way! Thank you so much for your guidance and help. He has been professional, understanding and prompt with every one of our annoying follow ups. What an asset to have!

I needed to modify a CDC and contacted Marisol Padilla to obtain the required approval.

Marisol was professional and very helpful.

I obtained the approval in two working days despite the Christmas rush period.

Thank you!

The team at Opal went above and beyond my expectations. Not only did Roz keep me up to date on timelines and expedited my project, but they even saved me thousands of dollars by manually digging down 1.6metres to find the main sewer line instead waiting another week and bringing in a digger.

I can't recommend them enough.

Irresponsible, their mistake caused us to cancel the whole construction contract and faced a whole lot of troubles with council.asked them to fix, they complained it costs them so much to fix their own mistakes.ridiculous.reply to Luke:

"I am aware of the details of your project and that we also offered to cover costs of the rectification of the issue prior to accepting your requst for a refund. " -> after i said i would take legal action. Let me make it clear, that after 12 months, I was the only one that pointed out that mistake of yours.and what makes you think paying us our money back because you did NOT even do your job is unfair for you? I gave you a chance to fix it up and you still managed to stuff it up for me.did you really think the refund is enough to cover what we had to go through because of your mistakes and your negligence? Our project was not complicated, it was because of YOUR mistake it became complicated. You inspected somebody else's stormwater easement but claimed it was our stormwater easement. We submitted to Council and got troubles for the pipe's condition. Eventually we had to cancel the construction contract, spend months arguing with Council to finally realise it was NOT even our easement to begin with. What a joke.

Had an excellent experience with David, Jessica and the Opal team. They walked us through the process and explained all the relevant background before the job commenced and then followed through on everything that they had promised. Would highly recommend.

Experienced great customer service from Marisol and the team. Very professional and efficient with their can do attitude. They exceeded my expectations in making a process I was unfamiliar with easy to navigate to get the desired result. Highly recommended.

I was very happy with the service provided by the team and will happily use them again. In particular, Marisol spent time explaining to me the work required so that our approvals went through smoothly. I felt like I was her only customer even though I know they’re very busy.

Michael Segedin of Opal Water Management is very prompt and helpful and communicative and professional. I had a wonderful experience getting his service.

Thank you very much Sandy for quick reply and laid out so we know what is required for our project.

Very easy to deal with and extremely helpful.

They drew up the water easement pipes incorrectly and wanted to charge me extra for them to amend the plans even though I was out of pocket already having to pay the engineers extra to redo the plans because of their mistake!

They're also extremely slow and very expensive.

DO NOT USE THEM!