Ontrack Data Recovery Sydney

I just about lost hope with my damaged HDD until I saw Ontrack Data Recovery on Google. They seemed to be a rather respectable business and have helped a number of high-profile clients, including government agencies. So I phoned up, and a representative said that yes, they will look into it as soon as they receive my damaged HDD. So after shipping it off to their main office in Brisbane from their representatives in Sydney, and selecting that this be a Priority repair. An evaluation was carried out, the representative phoned me up and said that the data would be indeed recoverable, to which I was overjoyed.

After a thorough extraction of all recoverable data, the representative informed me a few days later, that about 78% of the data would be fully recoverable, but the remaining 22% would only be partially recoverable. Although I hoped 100% of the data would be recoverable, 78% ain't bad, and so I informed the representative to please proceed with the extraction. So after I made the payment to Ontrack, my new WD HDD, with all recovered data, was promptly shipped to me that same day. When it arrived at my home the very next morning, I was very happy indeed to see my most critical data, which was film stock and sound recordings, was mostly recovered.

I'd like to give my grateful thanks to the staff at Ontrack Data Recovery for making me one happy client, and doing what I thought was impossible at one point. I highly recommend their services to all looking to have their data recovered from faulty or damaged HDD's, no matter how little or how much. I also recommend that paying extra money and making your data recovery a Priority job is well worth it, especially when you consider the results.

Brandon Stellar/Chopper V

After a bad experience with a different company I was so grateful to have such a good experience with ontrack.

Great communication during the process of data recovery, my point of contact Lucy was so lovely and professional, she kept me updated regularly with emails and calls. They were upfront with how the process works, costs involved and it was great to receive a report on what could be recovered before making an informed decision to proceed.

Definitely happy to receive my data recovered on a brand new hard drive.

Thanks ontrack data recovery & big thanks to Lucy.

An awesome experience from start to finish. Initial conversations were informative and non-pressured, service was fast and efficient, data was restored, shipped and encrypted as promised. Couldn't be happier, obviously the leader in this field. Would 100% use again

The amount of data recovered was incredible. I feared for the worst, but was happy to get probably 80% of my most valuable files back.

Ontrack are amazing, they recovered vital information to keep my business going after the floods created havoc. Fast efficient and excellent service.

My job was handled very efficiently and I was kept up to date with how the process was going. Precious photos I thought lost to me on the faulty hard drive were restored to me!

The company was very responsive when I first made my inquiry.and The whole recovery process and shipping touch 1-2 weeks tops. Contacts were very kind and friendly.

100% recommended! My external hard drive broke. I was clueless where to take it and who to trust (I had bad experiences before). After a search I found ‘Ontrack’. They recovered all my data and the customer service was absolutely great! If you need to recover data, this is the place! Thanks Ontrack team

Ransomware attacked my clients and put their operations to a complete stop. In the past, I was able to recover them by restoring from backup. However, the ransomware managed to infiltrate backups and delete them from storage. This was a devastating situation. Ontrack came to our rescue and managed to extract the deleted backup file. This allowed us to upload database files to the client's new systems and get our clients functional again. The relief was absolutely enormous. I cannot recommend Ontrack highly enough to anyone in the same catastrophic situation.

Earl Paras
Managing Director - Nebule Solutions

Needed to recover the contents of a 2GB WD MyBook Live drive. The service was first class and I soon had my data back recovered to a new drive.

Very positive experience with ontrack data recovery. Good communication to keep me posted with the status of my external hard drive. Reasonable charge with the standard of work in return. I hope i will never use them again but definitely will recommend to people in the same situation.

Thank You again! Highly recommended service. They recovered my files just before Xmas and made me a huge xmas present! Nothing has been lost from my iPhone. All the best!

Lucy and the team were professional, set the right expectation from the outset and provided good post sales assistance. Happy to recommend Ontrack and would use them again.

Ontrack data recovery were able to recover my photos and videos from my failed hard drive. Apple recommended them to me. Once they had my hard drive, I received feedback with a couple of days and my recovered data very soon after that. They also helped me afterwards with accessing files. I can't speak highly enough of the Ontrack team.

Recovered Files from Iphone that other said was non recoverable!

Highly recommended.

Excellent technical and customer service. My hard drive was physically damaged but the team managed to recover most of my invaluable data. They kept me informed all the way and sent me updates each time they reached a milestone. Highly recommended and will use the services again if the need arises in future. Well done team!

Very helpful, very quick. Better results than expected. Would definitely use again and recommend them to anyone with a hard drive problem

I had the misfortune of a hard drive crashing with 15 years data on it. It was too damaged for my usual computer guru to extract any data.
Rang Ontrack and they could not have been more helpful and supportive during the whole process. They kept me informed on the progress the whole way through and were successful in retrieving all of the data. It was returned to me and is working perfectly now.

Excellent service and communication in the recovery of important personal and sentimental data made this experience stress free.

Was using them for a little while. But after I accidently sent them a WORKING drive, that I extracted data from with a $10 USB to sata cable, the week before. Then getting a quote for $1500 & severe damage back for it. I won't be using them again. Very hard to find trustworthy data recovery companies. Most of them are a sham