North Shore Private Hospital

First time as patient at this! And the there’s NO comparison for me!
The service and treatment from my Surgen AND his team! To the nurses on the Ortherpeadic ward we’re all amazing.
Best experience ever

Due to h to he doctor rupturing my spleen during a routine colonoscopy I now have had to stay 2 nights & have extra tests- all at my cost! The food is appalling I haven’t seen a piece of fruit & none offered-just sweet biscuits & muffins! So much healing foods. Nursing staff have been fantastic though hence some stars. Any other business the client would not pay for doctors mistakes! A bit upset
!

Whilst in sad circumstances I had a nurturing and easy day surgery today at the hospital. I thank all the the nurses and doctors who provided me with care and have a great admiration for the work that they do and service they deliver to each person.

We wish to thank the team on level 4 north for the truly inspiring nursing care shown to my mother. And the clinical team of doctors and specialists who cared for my mother. Your respect and dedication proves there is much good in humanity. Your team on level 4 north are truly incredible. Thank you. The Blacker Family.

I was there for my clinical placement. I was go through a lot of pressure during a placement. They are very unfair with me. Thanks.

We have our baby delivered in North Shore Private Hospital. The team was fantastic with OB, Anaesthetic, midwife. A bit of hassle with the paediatrician, the experience was not good. Parental classes helped a lot. Excellent customer service. Spent 5 days without any hassle. The staff is really helpful and friendly. They can improve on their pantry however the food delivered to the room was good. Need more vegetarian options on the menu. Nursery facilities are good. Baby's primary supplies are provided without any limit. I was only disappointed that the delivery suite was not available during our stay. If you get a parking pass it's a lot cheaper for a stay of 5 or 7 days

I only have an option of giving a maximum of five stars to represent my recent experience at RNSH and North Shore Private Hospital. You deserve more. From the moment I entered your unique environment, I was treated as if I was your only patient, nothing was a problem and everything was preemptive, making me feel comfortable and relaxed. I didn't want for anything. Enormous thank you to the nurses and doctors in the Cath Lab and an equally enormous thank you to the nurses, attendants and specialists who provided my after care unit in North Shore Private. We all know you are worth more money. We say it all the time. I will be rooting for you in the next round of talks and wish you and all associated with you the very best of health and happiness. Great work everyone. Thank you.

We have our baby delivered in North Shore Private Hospital. The team was fantastic with OB, Anaesthetic, paediatrician, midwife. Parental classes helped a lot. Excellent customer service. Spent 5 days without any hassle. The staff is really helpful and friendly. They can improve on their pantry however the food delivered to the room was good. Need more vegetarian options on the menu. Nursery facilities are good. Baby's primary supplies are provided without any limit. I was only disappointed that the delivery suite was not available during our stay. If you get a parking pass it's a lot cheaper for a stay of 5 or 7 days

An excellent first experience of surgery. Very professional, attentive and caring staff. Felt comfortable and confident. Plus a delicious meal upon recovery; barista grade coffee too! Five stars ️ ️ ️ ️ ️

RNSH Private level 1 /thank you to all off you made my husband stay the best and his 60th birthday enjoyable hope yous all enjoyed the cupcakes yous rock on our way home to qld a million thanks

I’m so impressed and so grateful!

My experience has been so great thus far. I’ll be in hospital for an additional week. But want to thank you all for such a great service! A special thanks to Jan
Rungruengwattanachai and Stephanie that have been an amazing and made my stay so wonderful.

My partner was scheduled for a day procedure today. The surgeon (no blame apportioned) wanted a scan to check on a small improbable issue.just in case type scenario.

My partner was allocated to a ward with the decision entirely taken out of her hands, irrespective of our circumstances. The she was told the best the hospital could do was a scan (no more than 5 mins duration) more than 24 hours after her operation.

Tell me how this is acceptable in a private hospital. I on the other hand tore a muscle in my leg and the local public hospital who are vastly under resourced did a scan in under 3 hours.

Shame on you NSH.stop putting profits ahead of people.and make sure those paying people can get half way adequate service!

I had Thoracotomy surgery on 13th December 2022 and spent 7 nights at North Shore Private. I would like to express my gratitude to Dr. Russell Brereton (10 stars if I can) and his team. I am so grateful for all the beautiful nurses including SIMI and some other nurses that I couldn’t remember their names. I would also like to express my special thanks to ICU staff. I really had a good time during my hospital stay So, highly recommended NSPH. Thank you

I'm waiting in the admission waiting room, 40mins late for the infusion. Who is paying for my car park for waiting here? We gave to change all my plans due to this waiting. Shocking. I want administration to pay for car park for this waste of time and delays. Disapointed and frustrated

Last week I had surgery and had to stay overnight. I wanted to express my gratitude and appreciation to Nurse Kate during the day, she was so attentive, so caring and very helpful. Also the other Nurses Patrica, Carly, Georgia and Carolina were also very attentive and supportive throughout my stay. Also a very special mention to my Doctor Prof Thomas Hugh, who removed my angry gallbladder, his professionalism and taking me in quickly to get the surgery done, was very much appreciated, along with Anaesthetist Dr Ned Sweeney, very caring and supportive throughout the surgery. If I could give 10 stars, through my whole experience I would. Thank you very much.

Came in today for c section and there is a big construction going on in the admission centre. Non-urgent, just a renovation but the noise is up to the level that you couldn’t hear anything the nurse is saying.

This is not the kind of experience a patient would expect from a private hospital. We are not paying extra high medicare fees to have such awful experience especially when you are vulnerable with both surgery and delivery of a baby.

Nurses are nice and friendly. It’s down to the poor management decision and it needs to be changed asap.

I was born here so yeah pretty good so far.kinda wished i got better food at the time though, was kinda sick of milk by day 2.

North Shore Private Hospital is one of the major private hospitals we have in lower North Shore with good service, excellent team to look after you

Worst experience ever, over the hospital and over the phone. Rudeness is a constant from staff

Does look like no ones want to help you.

Worst reception people here nobody want to answer anything my wife went in surgery and I am waiting for call from doctor so I call them up and Mr David who picked up the phone at reception was rude and was truly not interested to find out anything. Surgery was only for one hour it is already 2 and half hour now when I am posting this. Hope they can understand what closed one goes through.