NEX Level Fitness Dural

Extremely unprofessional staff.highly unwelcoming to newcomers and people looking to trial the gym.don't waste your money on this gym.

Love this place. Owners are great and staff are super friendly and happy to answer any questions.

Joining this gym is legalised bank robbery, absolute rip off and worse customer service would only be found in Russian jails.

Best gym I’ve been to in Sydney. The facility is top notch and the staff/service is incredible. They also have a recovery Center right next door to the gym with a cold plunge, sauna etc.

It's like a jungle in there! They have a wide range of different Pets just walking around when you're just exercising. More so around the hack squat machine, had a little lizard run around while I was increasing the weight. Never going back for a leg day ever again.

Cancelled my membership after 3 months due to rude and creepy staff, and poor facilities. A specific incident involved a male trainer constantly flirting with me despite my evident disinterest. This is when the owner tried to intimidate and bully me into paying more fees, threatening me with debt collectors.

Worst experience of a gym I've had. Attempted to hand out free protein shakes in return for a 5 star review as advertised on their Instagram. Rude staff and management; extorted my mate out after he cancelled his membership.

Absolutely the worst gym I’ve been to in the area. Owner tried to use scare tactics to try get me to sign up. Had a trial sesh there and was terrible. You will be judged if you are slightly overweight or on the skinny side. DO NOT SIGN UP FOR THIS GYM.

The owners don’t care about their customers, plenty of bad reviews and now they’re trying to increase their number of good reviews by giving people free protein shakes in return for good ratings, absolute joke of a company, most of the 5 star reviews are probably bots

THE WORST GYM I’ve ever been to, I’ve never felt more judged and the staff were SO rude to me. They are so unwelcoming and my experience was so horrible. I asked if I could talk to someone in management and I got literally YELLED at! I left the gym in tears. I’m never going to NEX Level Fitness again

Pricing good and nice community but equipment could be looked after better (benches aren’t screwed in properly and therefore are very shaky, cables could be looked after better), unfortunately they don’t have a hack squat nor a laying hamstring curl which is very limiting during leg day, most of the budget is put into the recovery part of the gym

Leg day can be pretty limited especially if you have an injury that prevents you from squatting, the pendulum squat is okay but there is no back support so it isn’t as good as other pendulums, a good solution would be a hack squat.filtered bubbler tap has been loose for months and I’ve even asked them to fix it but they haven't, also 1-10kg dumbbells have seen better days
only one stairmaster, benches are always loose and not properly screwed in

Staff are extremely rude, easily one of my worst gym experiences ever. Would not recommend this place to anyone who actually wants a nice gym. Especially for female patrons, owners are absolute creeps.

WARNING TO STAY AWAY DON'T GO
HERE! AAAA
Owners (one bald guy and the other has a beard hair on the top of his head) are BOTH absolutely insane and abusive, yesterday I watched the 2 heads of the company arguing with a bunch of teens and one of the owners of NEX LEVEL FITNESS put his hands on a 17yr old boy he actually hit him in the chest. After that they were threatening him and his friends you could hear the owners telling them that they were going to have people come to their address and harm them and their families to be honest the police should have a look at the CCTV footage if the owners haven't already wiped it. This isn't the first time that these 2 men have been a problem for everyone but it is the worst. The companies that exist within the same domain have also expressed that they have constant unpleasant dealings with this company and they are always abusing someone this isn't right at all and I advise anyone thinking of joining a gym to GO ELSEWHERE!
If I could I'd give NO STARS! STAY AWAY!

Asked for a proper hack squat multiple times and was disregarded completely.quality of the gym is very poor it’s obvious the owner only cares about the money, you really do get what you pay for as membership fees are only $15 a week on contract, but if you try and leave contract you will be harassed.

All but positive experiences here. Stay clear. Also witnessed the two owners start an argument outside their premisses, where one of them grabbed a teenager and threatened to "Rip (his) head off. " Not a great look for the business to say the least.

I've never had a single positive experience in this gym and after seeing the owners starting fights with teens and encouraging five star fake reviews. I'm here to tell everyone if you ever consider signing up to the gym WALK AWAY IMMEDITELY THERE ARE PLENTY OF BETTER GYMS WITH MUCH BETTER OWNERS WHO DO NOT BULLY OTHERS.

I have gone regularly to the Recovery Section of the Complex and always had pleasant experience. HBOT - Oxygen Chamber is my go to therapy and can feel the physical and mental positive results. I have done Cryotherapy serval times even at the coldest time there has been a warmth of dialog and customer care:)

My experience at NEX Level has been amazing. All the staff have been supportive, encouraging and nothing short of amazing. The facilities are phenomenal. The culture is fantastic. I have and will continue to recommend this gym to friends and family, and they have all said how grateful they have been for also joining this gym. So happy to be part of the NEX Level family.

SCAM. Joined after being told I could pay week to week and end when I wanted to. I paid through lockdown to support the brand. I ended the contract and got harassed for further payments every day, by phone and email. Debt collectors were then sent after me. This happened to friends of mine too. Seemingly most of these reviews are bots or fake. STAY AWAY.