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Nepean Village Auto Service & Repair Centre

Address 3/160 Station St, Penrith NSW, Australia
Phone +61 2 4731 5888
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Saturday08:00-12:30
Website www.nepeanvillageauto.com.au
Categories Auto Repair Shop, Auto Air Conditioning Service, Mechanic
Rating 4.5 24 reviews
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Nepean Village Auto Service & Repair Centre reviews

24
Sort by: date highest rated lowest rated most helpful
ravindu
22 July 2023 5:30

Izzy is a very honest and knowledgeable mechanic who is clearly passionate about cars. He always goes the extra mile to ensure that all cars are serviced with the highest quality materials and parts for a very good price.

Jack
09 July 2023 8:16

Awesome work as always team! Izzy always goes above and beyond to get the job done right for a great price with a fast turn around! Highly recommended

Kevin
21 June 2023 16:13

Unbelievable service helped me out with my air conditioning system dis an awesome job thanks you guys will be back for sure

Glenn
27 May 2023 10:05

Everything you need in a mechanic - honest, reliable, responsive to questions and competitively priced. Definitely the go to place for mechanical services in the Nepean area.

Shaheem
28 March 2023 1:07

Very unfriendly staff and over priced. Repaired clunking noise from passenger side front suspension (1.5k) and the original noise was still present and a totally new cracking noise started to happen when turning the wheels. No wheel adjustment was done the same day. Went back the next day and the expert advice was the noise was coming because a "camber adjustment bolt" was missing. Kept the car whole day and no repair was done even when I agreed to pay extra. Took day off for repairs that day and the excuse was parts could not be supplied by supplier (bolt) at 4pm.

Went to another garage. Was told the brake clippers were missing bolts and was the reason for the clunking noise and not the camber adjustment bolt. The adjustment bolts are used for alignment only. Got the clunking noise fixed in about 1.5 hours with wheel alignment.

Wheel cracking noise is still there when turning and the new garage advised to come back if the noise does not go away in two weeks.

Overall very disappointing experience and zero customer friendliness plus expensive. Think twice before getting any major repairs done by them.

Cody
12 July 2022 6:40

I had my rear wheel barings changed on my 2000 gt forester, the wheel barings were terribly corroded and seized but the team here went above and beyond to get the job done. It took almost 3 days to do yet I was still given a very good price.

Royston
18 June 2022 10:12

I cannot recommend Izzy and Nepean Village Auto enough! Not only is he a competent and efficient mechanic, he was capable of properly diagnosing and repairing a long list of issues that have been plaguing my car for years. These issues were never properly diagnosed or repaired by a slew of previous mechanics and auto electricians. On top of all of this he is also affordable compared to allot of the competition.

If I could give 10 stars I would. You will not be disappointed.

Natalie
26 March 2022 18:26

I cannot recommend Nepean Village Auto enough. Customer service was exceptional. They diagnosed a battery issue, found a replacement battery, and stayed open late to receive and install it for me. I'm incredibly grateful. Will definitely be back.

Jodie
16 September 2021 18:06

Izzy was wonderful, Great customer service.
Thank you very much getting my car back on the road in the short notice that was given to yourself and crew.

shahroze
06 September 2021 9:04

Outstanding workmanship and customer service from these lovely bunch, took my car in for repair, and could not be happier with the results. The owner Izzy is one of the most honest mechanics I have encountered, and is a great problem solver, after being quoted a hefty amount for a job for some faulty parts from another mechanic I decided to get another quote from this legend and could not believe the quote I received, half of those faulty parts were not even in the quote which was the biggest relief, Izzy went above and beyond to assure me that those parts were actually fine and that only a few things were a bit worn out, he even took the time and effort out to explain each individual role of the parts he was going to install, overall my experience with Izzy and his wonderful staff was more then amazing, they are all honest, professional and kind people. If your after these characteristics this is the only shop to be at. I will definitely be returning in the near future for the rest of my vehicles.

Laila
07 August 2021 8:55

Amazinggggg customer service, owner of the place Izzy is very straight forward, honest and efficient. I visited many different mechanics and this place was the best by far. Made me feel comfortable and taken care of also very reasonable pricing! Will be making it my regular mechanic.

Brigid
25 July 2021 11:55

I now know what a dirty Cabin filter looks like I am always so nervous going to a mechanic, especially as a female, I wanted a minor service and ended up needing a major (my own neglect) $362 and my car is wonderful again! Amazing service from owner Izzy and mechanic Wayne. Great explanations of the different parts, requirements and potential future problems etc. Very well priced, friendly, professional, HONEST AND GENUINE.:) Go Izzy!

Catchme
04 June 2021 7:27

Recently the ownership has changed.
The young fella did a great job of my tyre. Super Quick and responsive to customer.thanks mate I locked you guys for future jobs.

Benedix
30 May 2021 17:16

I recommend nepean village auto services for your car needs and repairs, also having good customer service highly recommended.

Tory
29 May 2021 6:02

Very honest people, izzy and the team welldone! My car came in with major oil leaks and crazy misfire. They didn't waste no time as they were able to diagnose and repair the vehicle with honest feedback, very professional.will definitely be a full time customer! Thank you!:) :)

Ryan
12 May 2021 14:17

Not happy with work this will be the 3rd time my air conditioner in my car has stopped working now have to drive a car with no air conditioning

Charitha
01 December 2020 22:33

Very unprofessional, dishonest and unreasonable prices. I went there for service my car, fix an AC issue and obtain the pink slip. They said front brakes need to be replaced, so they can’t give me pink slip. Also said need new compressor to fix the AC issue.

Luckily, I change my mind and said no for both and only did the car service through them that day and obtained a second opinion from another mechanic.

Here is what happened. AC fixed by the mechanic who has given me the second opinion and it was a loose connection in one of the wiring harness. Also, car passed rego check with flying colours and not needed to change the breaks.

Norm, you have lied to me, never come back to Nepean Village Auto Service & Repair Centre again.

Blane
21 November 2020 20:47

Done a really good job regasing my AC and norm was nice he made a appointment and I went and he done my AC

5 star rating from me

Daryl
15 April 2020 14:43

Norm & all the guy's there are un- believable, True good old fashioned customer service, high quality repairs, servicing & fair dinkum honest & fair pricing which is so hard to find. I can HIGHLY recommend them to everyone.in fact, i can't recommend them highly enough.seriously, so do yourself a huge favour & take your'e car to them, even if you live in the Blue Mountains as i do.

Mel
13 March 2020 0:34

My car broke down in the car park near coles. I walked across to Nepean and in the 40 degree heat Brendan came over and helped me out! Could not recommend these guys enough. What a wonderful guy and a wonderful business

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