Nepalese Best Cleaning Services, Sydney

After Cleaning, call by real estate agent that the kitchen is not up to standard, the floor has got a lot of smudges and needs to be re-clean again.

DO NOT USE! AVOID AT ALL COSTS! I'd give 0 if it was an option. The worst service I have ever come across. Look at all the 1star reviews here as they are the real customers. I was fooled by the fake 5star reviews that he has obviously had friends and family leave to hide the real ones.

He came out one day to look at my home and provide a quote. He went through all rooms and we discussed in detail what I wanted. I was told it would be a minimum 2 person job and was given the quote. I accepted and was told he would let me know when they could fit me in. I followed up some days later and was told still trying to figure it out.

Then early one morning without warning I had multiple missed calls and messages saying we can come now and given I work from home, I agreed. He arrived alone and made some excuse that all the other cleaners were busy. I had requested a deep/spring clean to begin then regular, fortnighly cleaning. I was told the deep clean would take two people 4hrs and the regular cleaning 2hrs.

My home was left in utter disarray. He worked only a few hours and stopped for multiple breaks according to my neighbour who saw him leave at least 2 times. My rugs were all thrown in a pile and full of dirt, the bins weren't even emptied. Things were strewn everywhere and not only did I not receive the service I was quoted and paid for, I didn't even get a basic clean!

When I contacted and sent pictures of the dirt and dust, I was told "we could spend all day and things would still need to be done". I said you came and quoted and saw what effort would be required, please let me know when you will return to complete the job and I was rudely told "better you don't use our service anymore". He has not responded to any further attempts at contact.

I have since lodged a claim with my financial institution and they are seeking to recoup my money.

Terrible cleaning service and even worse customer service.

Sarbin and the team at Nepalese Best Cleaning Service really are the best. We've just had them through for the third end of lease clean they've done for us and another outstanding job. Efficient, easy to communicate with and always do a great job from top to bottom. You can always trust Sarbin to never miss a single spot. Really recommend these guys for big cleans or bi-weekly cleans which we used to have and loved. Thank you Sarbin!

Had the guys do the end of lease clean and carpet steam cleaning of our rental property.
Communication was great, house and carpets came up very clean. No issues from real estate after final inspection, so a job well done to the team. Very satisfied

Very excellent job.
And very satisfied work with a friendly behavior.
Best service quality.

One of the best cleaning services that I have had. Everything is in detail and people are friendly. Highly recommended.

It's really amazing job done by Nepalese Best Team. I recommend these guys for any kind of cleaning and carpet cleaning job.

Promises a lot and delivers a little. Their professional cleaning is far below the actual professional cleaning.

The best service done, with detail and good way, the people are also so good polite and lovely and fashion towards work, hope to meet again after long time,

Thank you so much Nepalese cleaning services team for best service. Highly recommend to everyone. My unit looks so neat and clean

The best professional guys with friendly nature. I wanna recommended to all people if they need to do their carpet clean. Thankyou.

AMAZING JOB BY Sarbin. He was on time and did a great job cleaning 3 bed one living and hallway for very reasonable price

Best job on end of lease cleaning and steam cleaning of whole carpet area, very good customer service

The absolute best carpet cleaner ever. Came on time, next day service and went above and beyond! Highly recommend this service!

Work was completely disappointing. After seeing the review for this service, i was so impressed and requested for their but the carpet became even worst with all those dirt patches. I was told that carpet will be much cleaner in the beginning but their service when the carpet remained the same and must say it became worst, they said that it cannot be that clean because it was white carpet. They just gave us wrong information. It was all waste of money and for this worst service we paid 140$ for living room, 1 room and just 1/4th of main bed room. I would not recommend this service to anyone.

We had Sarbin steam clean our carpets for an end of lease clean today, carpets have come up great! Very friendly, would highly recommend.

Great work by Sarbin & his team. Very easy to deal with & great prices for our end of lease clean.