Mr & Mrs Fix
Address | Shop 7/185 Military Rd, Neutral Bay NSW, Australia | ||||||||||||
Phone | +61 491 129 135 | ||||||||||||
Hours |
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Website | www.mrandmrsfix.com.au | ||||||||||||
Categories | Mobile Phone Repair Shop, Cell Phone Accessory Store, Cell Phone Store, Computer Repair Service, Computer Service | ||||||||||||
Rating | 4.6 34 reviews | ||||||||||||
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Mr & Mrs Fix reviews
34Quick and prefessional diagnosis, didnt push for a sale but will test phone over night. Thanks!
Never responded to my email quote request. If you have something set up for this on your site, you should respond to the requests
Highly recommend Mr and Mrs Fix for your repair needs. The team were very patient and knowledgeable
These guys we're great. They did what they promised and got it done when they said it would be done. Highly recomend them
Great experience and amazing customer service. They could diagnose the problem on my phone straight away and were able to quickly fix it for a very reasonable cost. Profesionnel and trustable. Highly recommend this repair shop to everyone.
Nice enough guys but I went in to replace a battery on my laptop and when I came to pick it up my laptop was no longer working. They told me a whole bunch of reasons why it was mine and my computers fault.surging power of the new battery, water damage corrosion (they told me it was there and showed me but I couldn't see it) the wrong power charger etc. But no responsibility taken on their part beyond saying 'they tried. '
Then they try and sell me on one of their laptops saying they can put my data into their laptop but it will be impossible to fix mine without doing a lot of work, I say no.
And then finally when I just say give me back my laptop the other guy tells me the problem is just something to do with the charger jack on the laptop and he just needs to order the part. Maybe two different issues however the whole situation was gross. I had a working laptop that needed a new battery when i went in.
ON TOP OF THAT.when I asked for one of the side buttons for my phone (it fell out) they tell me $120 because they'll have to replace the back glass of my phone. I went to three other places and they all said $30.
Can I just say the customer service and can do attitude with this place was awesome. Saved me hundreds of dollars. Really top notch. Thank you!
I went here to fix my laptop with my dad and I saw the friendly owners named Audi and Brook (Mr and Mrs fix), they were really kind and fixed my laptop in no time. If you have any broken electronics I highly recommend coming here because not only will you be greeted with immediate and efficient service depending on how much damage there is but you will also be able to have a nice chat while getting your service.
Absolutely incredible service. I live in the western suburbs over an hour away. I’m more then happy to travel the distance for such perfect service!
Highly recommend Mr & Mrs Fix. TJ was knowledgeable, genuine and took extra time to help talk me through my (many) tech issues. Thank you!
Thank you so much to Mr & Mrs Fix it and team! Absolutely fantastic job on my MacBook. So quick and super friendly, I will definitely be back ️
Excellent experience here! Audi was very warm and pleasant to deal with and fixed my phone immediately so I could get back on the road. Highly recommend the service at this store. Will be back!
The customer service from these guys is outrageously good. I couldn’t recommend someone more. Just go there, get a great solution and experience people who care about their business.
Fast, friendly and knowledgeable. Legend of a bloke to have a chat to as well. Will be coming back again when I inevitably smash my new phone screen!
I contacted them via their web form, as it was already after hours so didn't want to call. No response for more than a week. Decided to call, described the issue and offered I'd send a picture of the broken device (couldn't bring it in person just to obtain a quote due to the nature of the issue). Sent the picture and device model on 4 December 2020. Today is 20 December and haven't heard back re: quote.
Great customer service! I have fixed my phone and laptop screen a couple of times and I have always been happy with the fast and friendly service.
Great service! Dropped phone fixed in 15 minutes with smiling service, helpful advice and very reasonable cost. Highly recommended!
Fast repairs and professional customer service. Replaced my daughter's iPad screen and display - as good as new.
So happy with my experience, walked in on a Sunday they fixed my iPhone screen in 15 mins on the spot and it was so much more reasonable than all the other places I got quotes from. Would definitely use their services again!
Was absolutely thrilled that I walked in late afternoon on a Sunday and I was greeted in a a warm and friendly way. The two staff members fixed my broken screen on my phone in 15 minutes and charged a really good price. The shop itself is decorated beautifully. I’d highly recommend this business to anybody in the area