Mortgage Choice in Menai

The team at Mortgage Choice in Menai and Figtree we so great to work with. Phil, Suzy and Vicki walked us through everything we needed to do to get us into our dream home! We couldn’t be happier with the entire process, we highly recommend them if you are looking to buy.

Great service by Phil and Suzy. They’re definitely a helping hand when it comes to buying a home.

We have used Phil and Suzy on multiple occasions and each time are left impressed with their professionalism and service. Their knowledge allowed us to make an informed decision that best suited our goals. Highly recommended

Outstanding service. I felt supported throughout the entire process purchasing my first property. Couldn’t recommend highly enough! Thanks Phil and Suzy!

Mortgage Choice Menai are efficient, friendly, and knowledgeable. They fit the best possible product to your circumstances and income.
I highly recommend them to anyone in search of the best hassel free Mortgage experience.

Service and attention to detail were fabulous. Both Phil and Suzy were amazing, understanding and implementing our requirements. Awesome job. Thank you

I would highly recommend Phil, Suzy and the Mortgage Choice Menai team!
I had a different type of refinance than possibly the norm. I was nervous, unsure of what to do when and who does what in the whole process. Phil and Suzy made the whole process so less stressful; they were always there to answer my questions, they liaised with the conveyancer on my behalf, they let me know every step of the way what was happening and in what timeframe. When we met ‘virtually’ to discuss my needs, I felt immediately comfortable that I had found someone that was going to be able to help me, who was professional but also added that caring touch that you just knew you were in good hands. Phil reminded me a few times that no question is silly ‘as we as a customer only do this a few times in our lifetime and they do this every single day’. Phil listened to my needs, which were quite complicated and involved refinancing, consolidation and all with a great interest rate …. Not easy given these times of rising interest rates!

Communication was excellent, every single step I was kept informed. I really appreciated the emails throughout keeping me posted on where things were up to and what I needed to do when. Its these things that make the difference, ‘keep people informed = less stress’. Phil and Suzy are fantastic at communication and keeping you informed!

I cannot speak more highly of Phil and Suzy …. Thank you!

Phil & Suzy were fantastic at helping me secure a home loan and made my first home purchase process an enjoyable one.

Would highly recommend Mortgage Choice Menai, very easy to deal with and Phil was so patient with us when we changed our mind half way through on what we wanted to do, process was smooth and easy, thank you!

I could not recommend Phil and Suzy enough. They have made the process of refinancing so simple and stress free. They are always happy to help and answer any questions you may have. We also loved the ease of being able to do everything remotely whilst also being updated and in the loop every step of the way by Phil and Suzy. We cannot thank you both enough.

Phil and Suzy were very easy to deal with and everything was explained along the way. Highly recommend them for your next loan

To be VERY transparent, I was first hesitant in going to a mortgage broker. I have always preferred to deal directly with banks regarding home loans/finances. However this all changed when I reached out to Mortgage choice in Menai.

I can openly say that both Phil and Suzy who run Mortgage Choice at Menai are absolutely fantastic to deal with, you can trust me on this. If anyone is hesitant to speak to a broker, I can assure you that both Phil and Suzy are very professional, confident and most importantly have a very approachable level of service. I felt a great level of trust throughout the entire process and never felt that my questions were dumb/silly.

What I really enjoyed about both Phil and Suzy is that my interactions with them have been very authentic. They have a very natural/human like level of service and relaxed vibe every time I reach out to them. This made me feel confident and more importantly comfortable during the loan application.

I have previously had dealings with banks and depending on who I deal with, I sometimes didn't have a level of confidence with that person. However this all changed when I met Phil and Suzy a few months ago as they are amazing. Another thing which I really really enjoyed about Phil and Suzy is that they never pushed me to sign for anything. Phil walked me through the process every step of the way and I never felt like I was forced to do anything. This for me was key.

The level of service I have received from Phil and Suzy really painted a picture for me. They do their jobs with customer service as number 1 priority. They don't just talk about giving great service, they actually deliver it! For ANYONE who is having second thoughts about going to a broker OR is looking for a good broker, take it from me and head over to Mortgage choice in Menai. In addition to that, I don't even live in Menai and I was more than happy to travel to their branch just to deal with them.

Phil and Suzy - you have created a customer advocate of Mortgage choice, Menai. I would definitely recommend this branch to everyone and anyone.

Also for the record, I'm not someone who normally gives review's this long. But on this occasion, it was very much worth it.

We looked around for a while for a broker that would meet our needs and be contactable during a stressful and bumpy road to purchasing our first place. Phil was beyond incredible, he would contact me back quickly at any time, especially during the buying process when things need to be done quickly to secure a place. He always took the time to answer any questions, offer support and guidance, even after settlement. I highly recommend going with Phil and Suzy, the constant communication alone sets them apart from any other broker I reached out too, as many others took days to respond which is not what you want when buying. The time they spent with me and my wife guiding us through buying/ borrowing made us feel very at ease as they were consistently in contact with us and keeping us updated and informed, making us feel like a valued client and giving us all information needed to make the best decision for us. Extremely happy I chose Phil and Suzy, and would recommend them to anyone that asks without hesitation!

Absolutely outstanding service, support and friendship over many, many years. Phil and Suzy are the ultimate professionals and I would recommend them to anyone. First class and then some.

Phil & Suzy have been excellent to deal with, arranging an approval and settlement on an interstate investment property during the XMAS/New Year holiday period. Highly recommend

Extremely happy with Suzy and Phil. Great communication, always responded to our emails, and got us a good deal.

Thank you!
Phil and Suzy at Mortgage Choice Menai went above and beyond. Answered my silly questions, and provided great advice. Thank you for helping me purchase my first home.

I would highly recommend Mortgage Choice Menai, especially if you’re purchasing your first property!

Thank you so much for your help Phil and Suzy, we couldn't have done it without you! From the outset, you were honest, trustworthy and reliable. You made the process of securing a mortgage very easy and explained everything in simple terms. We have now utilised your knowledge and expertise on a number of occasions and could not recommend Mortgage Choice Menai any higher! Thanks once again. Ross & Ally Montague

Thank you so much Phil and Suzie for your tremendous help in refinancing our existing home loan and organising our new home loan. The whole process was efficient, uneventful and completed remotely. We particularly liked the fact it was all digital, minimising the hassle of printing and scanning. We could not ask for more professionalism, due diligence and care and we highly recommend your services.

Phil & Suzy at Mortgage Choice Menai are a brilliant team.

They looked after all the “hard stuff” and guided us through our home buying process with immense patience. (Yes, we unnecessarily panicked at times).

They responded to all of our queries in a timely and friendly manner. Definitely a five star rating for this amazing team. Will highly recommend them to anyone that’s thinking of buying a new property.

YOU GUYS ROCK!