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Mobile Palace

Address 600 Kingsway, Miranda NSW, Australia
Phone +61 2 9540 2227
Hours
Monday09:30-18:00
Tuesday09:30-18:00
Wednesday09:30-18:00
Thursday09:30-21:00
Friday09:30-18:00
Saturday09:00-18:00
Sunday10:00-18:00
Website www.westfield.com.au/miranda/stores/all-stores/mobile-palace/59858
Categories Mobile Phone Repair Shop
Rating 3.2 49 reviews
Nearest branches
Mobile Palace — 200 Gilchrist Dr, Campbelltown NSW
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Mobile Palace — TK 24, Opposite Nike, Erina Fair Shopping centre, 620/658 Terrigal Dr, Erina NSW
Similar companies nearby
Apple Miranda — Westfield Miranda, 600 Kingsway, Miranda NSW
Gymea Smart Phones — 3/59 Gymea Bay Rd, Gymea NSW
Mobile Rescue Macbook iPhone iPad Repair Cronulla — 4/33-35 Cronulla St, Cronulla NSW

Mobile Palace reviews

49
Sort by: date highest rated lowest rated most helpful
Nitesh
15 August 2023 18:36

Exceptional service from Neha – her knowledge and attentiveness made my shopping experience truly enjoyable.
Thank you so much! Will definitely come again

matheus
04 August 2023 23:55

Had my phone screen repaired in this store. I got a really good customer service experience especially from a staff named Neha. She was very sweet and friendly and solved my phone’s issue within no time. Definitely recommend everyone to visit once.

Anima
28 July 2023 1:49

Really friendly staffs and good service. There are varities of phone cases and other items. A one stop solution for all your phone accessories.
Strongly recommend this place for all your small accessories.

Saugat
25 July 2023 19:34

I had a fantastic experience at the mobile palace! The staff was friendly and knowledgeable, quickly diagnosing and fixing my phone's issue. They provided excellent customer service and had fair pricing. My phone is now working perfectly, and I couldn't be happier with their service. I highly recommend this repair shop to anyone in need of mobile device repairs.

ganesh
21 July 2023 6:43

I had a fantastic experience at Mobile Palace! The shop offers a wide range of phone accessories and repair services at reasonable prices. The girl working there was incredibly helpful and knowledgeable, making my visit all the more enjoyable. The products they offer are top-notch, and I couldn't be happier with my purchase. If you're looking for quality accessories and reliable repairs, Mobile Palace is the place to go! Highly recommended.

Pei
30 April 2023 7:28

Amazing service by Rishabh friendly, quick, and a great price; very happy with my replacement screen.

Zahra
25 December 2022 23:45

Got a glass screen protector from them today and some off it was already cracked and it wasn’t applied on properly I don’t recommend buying from this place.

Lucy
22 November 2022 11:43

I came here to get a replacement charging port for my iPad. After a few days I checked in to see how my repair was going. At first I was told it was being worked on, and then another person told me they ordered the wrong part. The correct part was coming from Melbourne so I patiently waited all week. Following up, I was told the part was in still in transit and that they would follow up on the Monday and tell me by noon what the outcome was. I received no call, so when I went to the shop, the person that told me he was going to follow up wasn’t even working that day. The lady told me that the iPad was put back together again for me to take. I can understand that problems arise, but I found the lack of response and poor communication very disappointing. I waited nearly 2 weeks to get the iPad fixed, and then was given my iPad back without even a call to notify me what was going on. I went the another repair place in Miranda and they fixed it in less than 48 hours. Somehow and conveniently the part was in Sydney.

elb2018
07 September 2022 10:24

Stay clear of them. Sold me something faulty, won’t give refund. They give you an email address to chase your refund but the address doesn’t exist, was told it’ll be 2-3 weeks for a refund. The girl is a clown

user
11 August 2022 4:32

Came here to get my iPhone screen repaired. Opted for the cheaper screen only for it to stop working after a week. Went back and was asked to pay the difference for the more expensive screen. Fast forward 8 months, screen stops working. They refuse to replace it for free claiming it’s past the warranty.

Partners just taken a look inside the phone and seen the screen hasn’t been glued together properly and screen has been attached poorly. Do not go here!

Aamir
05 July 2022 0:25

Wow exceptional service. The staff were very friendly and generous. I got my phone fixed in very short amount of time and it was of quality. Would recommend everyone to go here.

John
21 June 2022 9:41

This is a place not to go as the don’t refunds as the staff does not listen to what you have to say as my husband brought a selfie stick yesterday it does not work

Luisa
14 April 2022 17:47

My son got his phone fixed there, he went back cause the whole screen fell apart, they didnt glue it together properly, she said she remembed him and wanted to charge him a full amount for there mistake, terrible and poor quality not professional this is
Sad to know that these people make there money by ripping off people absolutely disgusting

Fabiana
15 June 2021 2:57

Poor quality products and they refused to refund my money. Sent email to the admin and never got a response. Lost my money! Don't go there!

Rosaria
20 February 2021 13:19

Customer service non existent, denied replacement/refund of damaged item purchased few weeks ago at their store in Miranda. The lady was very argumentative and arrogant. Will never go back there.

Kim
31 January 2021 16:49

Excellent customer service! Girls were really helpful. They gave me high quality case and protecter in affordable price

Jenny
27 January 2021 5:14

Very quick and good customer service. I came here to get my iPad fix. Pia fix it for me in less than an hour and offer me good deal with the repair

hdfatboy
22 January 2021 21:07

Rude arrogant argumentative
We had a defectice screen protector purchased from them and installed by them it cracked NO refund or replacement given even thought was told to come up and they would look after me. WASTE OF MONEY AND TIME.

Abbie
18 January 2021 23:32

Good customer service. Pia did a really good job she fixed my phone and she gave me a good deal. I recommend everyone to come and shop with them

Josh
16 December 2020 8:30

Extremely helpful! I had a broken and it was playing up. My friends were saying that I have to get a new phone but I came here and lady was so nice and helpful and she fix my phone. Good customer service

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