Mister Minit Richmond

Jameś customer service was exceptional. Very happy with the engraving he did for me. 5 stars

Needed a pair of shoes repaired in a hurry. James was honest and up front with me saying he didn't have equipment to do a long lasting repair, suggested another place in Richmond. I soon returned to James, as the other store customer service was non existent and rude. Got James to repair my shoes and they look great, couldn't be happier.
Have been here before for key cutting and watch batteries, always great service and friendly, thankyou Belinda

The customer service was outstanding, and the product was exactly what I was looking for. ” “I was so pleased with the service I received from this business. James went above and beyond to help me find what I needed. I was very impressed with the quality of the product I received. James was a very helpful and polite person who met all my needs as a customer. I 100% recommend going and seeing James for any key cutting needs!

Have had a few things done here keys cut, engraving & some repairs. Always perfect work (so happy with the engraving!) & the service is second to none.

Was super pleased with the efficiency and service from this business! James specifically does a great job in providing excellent customer service!

I was charged $23 for a watch battery that was flat (this was confirmed by a reputable watch repairer). I was told there was a 2 year warranty on the battery. When I returned a few days later with my watch not working my refund was refused. My advice, stay away.poor service and ridiculous prices. The warranty policy is an absolute joke. I'll be taking my business elsewhere! If I could rate no stars, I definitely would.
The franchise claims that I would have been issued with a warranty card. I did not and never have received a warranty card with my purchase, all I received was a receipt which I showed upon my return that was refused. All I can say is buyer beware!

Was struggling to find a good gift for a 50th birthday and noticed the wide variety of giftware in the windows. James and Darren instantly came to help and offered to even engrave the glass for me for an affordable price and it came out amazing! Would highly recommend their services and products in future!

Had key made for my car he put wrong code in said he would fix it but still put wrong code. Just a very bad person to deal with.

James did the most gorgeous engraving on the ID tag for my puppy, and added two lovely little paw prints! Really happy I went and purchased in person at a local shop rather than buying on line.

James and his team have always been really friendly and helpful, keeping my watch collection going and getting keys cut, I wouldn’t go anywhere else.

James is amazing
He always has a solution for a problem and is very competent
results with engraving are always outstanding
I think i have used every service that he has to offer
from keys cut
to shoe stretching
shoe repair
engraving
and used successfully the products he has recommended
thx James

James at Mister Minit Richmond Marketplace is just delightful, friendly, professional he does everything with a smile and to top it off does a fantastic job. I wouldn't go anywhere else. Great job James

Great products, advice and customer service. Always helpful and suggests alternatives if needed. We have had gifts engraved at reasonable prices and and their pocket watches are great value for money and memorable gifts. They were helpful when I needed my key casing replaced.

Couldn't ask for a better service, quick and efficient with a smile, great variety of products and stands by his repairs.

Always professional service from these guys. James is friendly and helpful and has a wide range of expertise. Good value too.

James is always so cheerful when greeting me. Every key cut and engraving is perfect and always goes the extra mile to help you out.

For something as simple as getting a key cut James really dose above and beyond. His a1 attitude and making sure to listen to what you really need dose go a long way.

Wouldn’t go anywhere els 10/10 would recommend!

Jameś key cutting skills are on point, very quick and they always work. Would highly recommend.

One of the best in Sydney. James is a wonderful person with a great smile. Thanks for your service.

James and his team at Mister Minit Richmond are as polite, friendly and professional as they come. I have used this business for 15 years and have always been amazed by how quick, efficient and friendly they are. I have used their services for everything from watch batterys, key cutting, coding of car keys, shoe repairs and engraving and have always been happy with the results and the fair price that is charged. I would highly recommend going into Mister Minit at Richmond and using their services.