Michael Hill George St

Super friendly staff (James), ordered my piece in from another store and I picked it up the next day. Thank you.
Staff always happy to help.

I have just had an excellent experience with the sales rep Ralph. He was very friendly and knowledgeable about the jewelry. I really appreciated his customer service and for spending the time with me during the busy boxing day sales! Ralph needs a raise!

Thank you very much Sandra for the help on making the impossible and getting our wedding rings on time, you are the best! We'll definitely come back

Got an exceptional service from Kaylie. She was so kind in explaining all different rings to me. She even stayed back 30 mins after their closing hours to help me out with the sale. She is definitely worthy of a raise and will definitely go back to this store again.

Great service, great presentation, great range, and willingness to see a full range of options to consider.
Thank you Punay and Sandra.
Al ha kefaq!

Sandra and Kaylie are amazing in the store. They are great sales associates, helped me so much and add great value to this store and company, would definitely come again and tell friends and family! Made me feel very comfortable and made this journey so much more special!

Super friendly staff (James), ordered my piece in from another store and I picked it up the next day. Thank you

A massive thankyou to Kaylie- you were absolutely fantastic to work with, you listened well and helped me find the perfect piece for my partner (you were right- she did love it!) And helped make her bday present not just a surprise but a memorable one!
If you're planning on visiting this boutique- go see Kaylie!

Today i just went to store for my engagement ring PCP. There is a lady who served for me was so unprofessional she doesn’t have a good attitude i felt so uncomfortable. She didnt even say thank you and hi.her name is Phoona. So disappointed

I love my wedding band that I bought here. However every time I went to this store I was met with such rude staff who looked at me as if I just came off the bottom of their shoe. They need to learn that not everyone fits the typical customer profile. I don't want to feel like I need to wear some premium outfit and have my makeup and hair done just to buy a ring or resize my ring. 3 times I have been met with the same attitude.

Went in to get my fingers sized up and got served by ralph (I'm guessing how to spell his name) lovely guy was polite asked questions was really interactive and a pleasant experience overall.

Couldn't recommend this store enough, particularly James! He was warm and friendly throughout the entire process of choosing an engagement ring! With all my enquiries and demands James assisted us with a smile on his face and full communication of the process. A true GEM! Thank you!

I bought a new Onxy ring only last week. Less than a week I saw the scratches and went back to Michael Hill George street they said it's wear and tear and refused to even polish. Such a ripper they are. Shame on you guys

I had terrible experience at Micheal hill George street. I visited the store for my ring inspection and resizing. All I can say is, Micheal hill should be embarrassed to have rude, unprofessional staff in their city store. They didn't sign my paper work for the inspection, and they caused more problem for me for the next inspection. An Asian lady and a middle eastern lady were super rude! Shame on Micheal hill to have such unprofessional staff

Love Michael Hill Jewellery. Great range, great prices. & Super fast online Shopping deliveries! Fantastic service, particularly online shopping. Couldn't believe how quickly they deliver. & Always with care.love Shopping with Michael Hill.

Staff were attentive, but not particularly helpful.
When looking for jewellery people are typically seeking guidance, opinion and inspiration, rather than just opening jewellery draws on request.

Was expecting a much larger store as being there flagship in Sydney not much bigger then the Canberra stores, friendly attentive staff.

While Michael Hill normally offers great products backed up by excellent customer service this store is the complete opposite. I watched them ignore my wife, reluctantly unlock the door for her (during business hours), reluctantly serve her and waste time on the computer just to say that the system is broken. The staff at this store don't want to even work for their salaries. If you want the Michael hill level.of service go elsewhere. These people are ruining the brand's reputation. Don't waste your time and money

Excellent customers service with a variety of jewellery with every price range, Rico was really helpful to choose perfect jewellery and providing a memorable experience.

My partner and I went to the store to find an engagement ring. We already visited a few other jewelry store. However, the staff James at this store is very experienced and knowledgeable and helped us to confidently pick a ring. He also showed us the ring via the 10+lens and could tell us the difference between the rings we were looking and we were so blown away by how clear and flawless the diamond looks like under the lens. Upon checking with other jewelry store, MH is the only brand that offer the life long care plan for if the diamond is chipped or lost during normal wear, they would replace it free of charge (half year inspection required). It gives me a peace of mind to wear an expensive and shinning ring everyday rather than putting it somewhere safe at home. Great customer service from James and Rico and would definitely visit again in the future.