Metal Hardware Supplies

SCAM SCAM SCAM! DO NOT PURCHASE FROM THESE PEOPLE! Absolute criminals.
We ordered a product online ages ago and received nothing. They took the money out of our account and have not had any correspondence with us. They do not answer the phone or emails.
Read all reviews below to see how criminal they are.
Absolutely disgraceful.

Borderline Theft. Bought a product online over a month ago, they took the payment from my credit card and sent a automated confirmation email and have received nothing since then.have tried contacting via phone and email multiple times to no reply.disgusting way to run a business and is criminal.

I don't even care about the product anymore i just want my money back

No reply to email, the ‘Contact Us’ email address on their website is incorrect.
No answer to their landline, plus they hang up on you if you call their mobile.
No postage details, no tracking number and no goods that I ordered.
Ordered by PayPal, refund instigated.
Exceptionally bad customer service, I am presuming this site is a scam.
. Would give them zero stars.

Beware - this company will take your money but not supply goods. The phone number on the web site is inactive. Emails to the company receive no response.

Ordered a product in August and have not received the items or been able to make any contact the this business!

This business does not appear to be currently operational, however continue to take customers money when shopping online.
My online order was confirmed after making payment, then over the next month I could not get in contact with the company online or over the phone. My order was never received and I was lucky to have paid via PayPal, who refunded me after escalating the issue via their resolution centre.

Cant comment on their face to face Business, however I wouldn't waste your time purchasing anything online or their ebay account, save yourself the hassle and stress. Without going into details, at least i got my money back!

I have been unable to contact this company regarding my recently placed order. I did receive a order ‘confirmed’ status when lodged - but what does this mean? No estimated timeframes for delivery or next steps. I have rung their listed number and the message says mailbox is full. Have emailed - and no response. It now feels this website is just a false front for perhaps a much smaller business. Anyone who is considering placing an order - think again.

P.s. In response to your reply to my review - I will not list my details on a public forum. I have emailed you at payments@metalhardwaresupplies.com.au; have left a message on your phone (MessageBank is now available) ; rung the mobile associated with your website - you can find my details on any of those.

BUYER BEWARE. I ordered a product on 22nd july online. Instantly received email confirmation of order and am still waiting for its delivery 6 weeks later. The Company doesn't pick up to phone calls on thier listed number or respond to voicemails left. I have been emailing and submitting enquiries on website for past 3 weeks to see what has happened to my order and they still haven't bothered to reply. I have never experienced issues like this before from any company. Definately wouldnt recommend anyone making the same mistake. Luckily I purchased through PayPal so hopefully may get a resolution.

Despite a broad range of products and services offered, this company seems to have little interest in actually conducting business and completely lacks customer service as well. Don't waste your time with them.

RIP off mob, they got refunded by aust post for lost item & kept the money. Do not reply to any contact. Am havi ng to start legal action to get money back. DO NOT BUY FROM THIS SHOP UNLESS YOUR THERE IN PERSON

Absolutely Useless. 22 Days to wait for my parcel and still never arrived and should take 3 days from NSW to QLD. Terrible service from the contact centre with pathetic lame responses as if the customer isnt worth the time to reply. Allegedly "resent" and still no receival. 9 days after taking my money initially, they "sent" the parcel which never arrived. Don't waste your time. Id give you 0 stars if it was an option.

Terrible. Purchased an item form their website. They failed to let me know they didn't have it in stock. 2 weeks later I called enquiring what the go was. They told me they were waiting on stock. No emails, no notifications. I bought the item from another website and it arrived the next day. I sought a refund from mhs steel and 2 weeks later they haven't even refunded me. It appears that this company is very poorly run and they don't care about their customers.