MediaForm Pty Ltd
Address | 3/3-5 Gibbon Rd, Winston Hills NSW, Australia | ||||||||||
Phone | +61 2 8857 0400 | ||||||||||
Hours |
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Website | www.mediaform.com.au | ||||||||||
Categories | Computer Store, Commercial Printer, Computer Support and Services, Printer Repair Service, Toner Cartridge Supplier | ||||||||||
Rating | 4.1 56 reviews | ||||||||||
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MediaForm Pty Ltd reviews
56Amazing price and fast shipping. Replied quickly and kindly when I emailed about with a question regarding shipping. Highly recommend
Very good service from Mediaform. It was easy to order & delivery very fast. Very happy with the prompt service
Ordered Apple Air Tags at a good price, and they were delivered promptly, very satisfied with the service.
Fantastic service, exact product, great price, fast shipping. Can't ask for more! Thankyou MediaForm team.
Amazingly fast service! Bought a laser printer on Monday, only in stock in Sydney, delivered to SE Qld next day! Can't ask better than that. Super keen price as well.
Helpful, efficient, quick responses and the Canon replacement paper tray they sourced was sent quickly, despite the sale being inexpensive and small. MediaForm gave great service as though it were an expensive sale. Congrats and thank you. Susan.
I ordered 10 of an item listed on their website. The company accepted my order and two days later canceled. I am out of country, but shipping to a concierge service, and have fully validated it with PayPal and my financial institution.
24 hrs later, no word as to why. I can never get ahold of customer support via their website either.
Review will remain as such until remedied. Thanks!
Impeccable service, knowledgeable and professional customer service representatives who are willing to go above and beyond.
Top quality products at competitive prices.
Highly recommended.
Great service and even better Pricing - from order to delivery (Sydney to Melbourne) in less than 24 hour - I am amazed - not many business there that can perform with this efficiency. Keep it up guys - love your work.
I placed an order of ink worth $3400
They used an rubbish Delivery company to save $$, which ended leaving the parcel at my doorstep unattended, no one was home and they signed my name on my behalf! Very convenient huh?
I called Joshua and asked what would have happened if it was stolen, he replied it is not insured! Nice one so I pay you $3400 and you wash your hands by using armatures, cause it’s no longer your problem. In my book, the company you use to deliver your orders is a true reflection of your own operation
otherwise you would not stand for it. Never again would I order from your company!
Great service, good prices and rapid next-day delivery of my LexMark printer. Would shop with MediaForm again.
Very bad experience, Bought a printer which I have never received, haven't received refund yet, totally time waster, I don't recommend to anyone, Looks like scam to me
Very friendly service and quick, easy delivery! Joshua was quick to correct a mistake on the website for me (a shipping fee that seemed too high) and was wonderful in securing the item I was after. Thank you so much!
Great service, products and price. Delivered from Sydney to Brisbane in 18 hours, and then the courier offered, as opposed to being asked, to carry heavy printer up two flights of stairs.
What's not to love?
MediaForm staff were pleasant, courteous and efficient in take my order. Following the provision of evidence that the invoice had been paid the items were dispatched and I received them on the next working day. The service was excellent.
Good Morning,
I have purchased a new HP lazerjet Printer for my company from Maddison at Mediaform, the service level was fantastic.
Ease of purchase and pick-up second to none.
I have purchased from Mediaform in the past and have always found their attention to details and service level very good.
Not to mention the great prices.
Well done
Thank you again for your great service
Kind Regards
Darren
Great support from Elisa (customer service team) - Helped speed up the delivery process for a laptop from Perth to Sydney and took time to answer all my questions. Thx
Best price of HP LaserJet m404dn printer and HP76 X Toner. I bought two printers and two toner cartridges. Will buy again. Highly recommended.
Their printer ink doesn’t work. Multiple reviews say this. When I emailed them asking to send the ink back for a refund they just email back repeating the same questions they’ve already asked like “what’s your order number? ” even though I had already told them it. After an 18 email thread conversation (see pic below) they are still asking the same questions on repeat in attempt to make me try and give up and not follow through with the refund request. If this happens to you, you can file a dispute with your bank or PayPal and they will force transfer the refund from Media Form’s account to yours. Printer ink is expensive.
Cricut Joy + Card mat bundled
Placed the order on the 28th Jan evening (after business hours actually) after debating my self to order or not to order for many days because I haven’t heard about this company before. The prices are really great and my gut was keep telling it’s too good to be true. Since there was a physical location in Brisbane, called them and got cleared some of the questions I had and went ahead and ordered anyway (with crossing all the fingers in arms and legs) through the PayPal as there’s a buyer protection. (P. S - which the PayPal had made some changes recently.so research about it before place the orders which exactly covers and not covered now)
Since I ordered only late Thursday, I gave them till Monday to see any order updates.
To my horror, even till the Monday (yesterday) evening the order was showing “Awaiting Fulfilment “ and the panic struck again and when I enquired about it from the Brisbane shop they were quickly responded and within the next hour or so I could see that it had been dispatched from the Melbourne wear house. It was shipped through tall priority and I got it before midday today in Brisbane time.
And the products is in excellent quality and packed securely. Did registered the machine to the Cricut without any problems and did all the trials without any issues.
Overall I am a 100% happy customer, only thing I suggest improving is to respond quickly on the online chat platform. Even though on the website it shows “We are online” on the chat icon, when you start chatting, no one responding and reply comes few days later on an email. Apart from that I am really happy about this company overall and will be definitely recommending MediaForm to others, at least for the Cricut Joy! Good luck guys and keep up the good work!