MatchWorks Merrylands

I wish there was a “no star” rating as I feel that would be more suiting. My father who is their client struggles with this place. He speaks no English so I’m usually the correspondence. However, the reception never picks up the phone, never replies to emails, the assigned case manager is the most unprofessional lady who also NEVER replies to emails to reachable by phone.
She always makes me feel some sort of discrimination against my father. Anyway, she’s no where to be seen or contactable, even when my father goes to the office to find her, he gets told to go home by reception?

The case manager by the name of S. N still owes my father 2-3 gift vouchers for his work equipment expenses (for the job that HE found himself), something he is entitled to. However, when my father asked after many failed attempts to meet with S. N, they said it’s expired and that they ripped it, pretty much took away his entitlement. Till this day, we still can’t get a hold of the reception OR this case mananger.

My father and I wishes to be transferred to another employment place but since she’s never to be seen, it’s very hard to even that process started.

Krishna Ambati is quite impressive in his efforts to provide quality consultations. He is soft spoken and productive employ at matchworks would definitely make an outstanding asset to this organisation.

I swear if I can put less star I will this is the worse customer service I have ever seen I am casual employee I got sick so I had to do less hours they treat me very bad when I wanted to rebook my appointment because I am sick what more I could say the lady I spoke with had no manners at all please do not go to this office at all you have no right as employee

If there is less than one star i would've rated this place, worst agency and worst staff they have no respect and they deal with the job seekers with a dry manner. Guys check the reviews before before considering joining this agency.

I have been registered with Matchworks Merrylands and I am very happy with their services. Very professiona and understanding. With their support I have found work.

I have a client of matchworks in the past and with thr assistant of Ahmad and his team i have started work and every time i have questions and need help they are always available to help me i highly recommend Matchworks services to everyone. Very professional and helpful

I had very good experience with this provider.they helped me a lot in finding work and organised white card for me and provided me with worklcothes and opal top-up.specially Indian lady she was my case manager helped me a lot.

Very helpful agency! Especially, Shilpa is very professional and caring. She went above and beyond to help me resettle in Sydney for my new job.

I would highly recommend " Match work " Merrylands west as their services are great and specialist to needs of the clients. I have been registered with "Match work" Merrylands west. I find staff to be friendly and professional Specially my case manager Shilpa and Ahmad who have gone above and beyond to help me find employment. I am currently working and I am grateful to the staff who help me in my employment journey.

One star is a gift but non deserving.
A staff member is an Indian lady with absolutely rides behaviour.
Other options available like Auburn Job Active etc.

Horrible service they were so rude and demanding and rather than clearing things up for me they overcomplicated things this one lady named layla was especially rude she swore at my my mum who was only trying to seek help absolutely horrible agency definitely do not recommend this place to anyone!

They don't even deserve 1 star. Worst experience I've ever had! Workers are mostly Indian and super rude it's so hard to understand them. I won't recommend this place to anyone especially Shilpa! If you don't want any headeche justfind somewhere else if you can't change your place then good luck with these devils.

Would not even give this dump of a place any stars. This place is highly unrecommended. I would not even consider the workers here to be 'professionals' if anything, they are very useless, uneducated and have very basic skills and knowledge in the industry that they work in. The staff here are very rude, very arrogant and judgemental. They belittle you and think that they're better than you when in reality, they're really not.

One time, I overheard them saying that the people who come into the agency are basically drop kicks and bludgers, when in reality they're the ones who are bludging from their jobs acting the way that they do.

I got a full-time salary position not because of them, but because of me. I found the job on my own and not sorry to say that I'm earning more than they are and have a reputable position than they do yet they belittled me when I came into their office. How the tables have turned.

They don't even help you find a job, that's how useless they are. I don't even understand the point of this stupid agency, why they even exist and how those workers are even hired. Truly sad.

Word of advice: don't bother with this dump.

Where to start. Rudest people I have ever meet. Are not helpful in anyway. You will be disregarded and disrespected. Would NOT recommend at all.