Laing+Simmons St George

Waste of time and money wouldn’t deal with this dishonest agent again guided a house I was interested in for 1.5 million ended up going for 2.4 million severely underquoted. John kastellorios should be reported to fair trading.will never ever do business with this agency again. Absolutely ridiculous

Severely underquoted a property by 60%! That is unheard of and unacceptable. Wasted peoples time and money without a care in the world. Shocking!

We had a very distressing experience as tenants with this real estate agency. Fair Trading were notified and the agency was reprimanded for attempting to increase our rent prior to the 12 month expiration date. They agreed to terminate our tenancy on the false proviso that the Landlords were wishing to sell. This is not an allowable reason to terminate a tenant on a fixed term agreement. The termination notice was subsequently redacted once our Landlords realised we knew they were our neighbours upstairs. L+S tried to force us into signing a new tenancy agreement within 72 hours. An agreed rental rate was subsequently increased. They threatened us by stating they “controlled” our rental references once they realised we could talk to the Landlord directly. I was told by the real estate agent that they terminate tenants when they suspect they aren’t going to continue on as tenants. They removed the pet clauses in the revised lease agreement.
The CEO of L+S apologised for the distress caused by the ordeal, but the Licensee could not swallow his pride and bring himself to apologise for the appalling actions of his staff.
In one word, this organisation is DESPICABLE!

Benjamin from Laing+Simmons is a professional and honest property manager. He will give you a truly information from the rental market from his knowledge and research.

Benjamin’s exceptional customer service and professionalism was greatly appreciated, and his prompt communication made our leasing process not just successful but stress free.

Thanks to Benjamin at Laing+Simmons St George for promptly securing new tenant after previous decided to move out. A pleasure to deal with thank you.

An absolute pleasure meeting and working with Ben, to inspection to approval of our property, Ben was knowledgeable and provided us with Answers to our queries promptly.

Absolutely amazing service from start to finish at the agency. Benjamin was are consultant agent who helped us find the prefect home and has been brilliant throughout the process. Very professional and highly recommend. Thanks Benjamin.:)

Benjamin and the team were absolutely amazing with the whole process. He was very helpful and quickly processed everything once he understood our situation. We are very thankful to him and the team.

Attending inspections and submitting lease applications can be a really harrowing experience, especially in today's housing climate. Benjamin made the entire experience absolutely stress-free and easy. Not to mention being a polite, down-to-earth and genuinely lovely person. Thanks so much, Benjamin. You've made our family extremely happy, today.

I found an amazing experience with this agency. They are very professional and very quick in leasing process. Benjamin is really an amazing and very professional leasing consultant. He is very empathetic person. He is very swift for everything and do not put you in a pain of long waiting. I gave 10/10 satisfaction marks to Benjamin.
Benjamin you are star!

Benjamin, from the Leasing Team, has been very efficient, with excellent communication and kept us informed through the leasing process of our unit, especially since we’ve been away travelling overseas. All gone through without a hitch. Thank you.
A shout out to the Property Management team as well for follow through and sending us end of lease pictures and updates. Thank you.

In this few interactions with Benjamin while looking for a new tenant, I found him to be easily approachable, informative and acted professionally.

Tyne is the rudest and most unprofessional property manager I have ever encountered. My husband and I are exemplary tenants. We have never had any issue with any other property manager and have always received our bond back in full. Tyne even accused us of “wasting my time” when she refused to return our bond for weeks and made illegal demands to secure the return of our money. I escalated this issue to her boss Dimitri by email and phone and never received a response from him. Here is a copy of one of the many email’s I sent Tyne trying to obtain my bond.

Dear Tyne,
Nathan has just informed me of today's reason for withholding our bond. The owner would like us to pay for the previous tenant's stains to be steam cleaned from the carpet. Previously you informed us that once we provided a receipt from your preferred cleaner than our bond would be released as the owner was not happy with the cleaning of the walls. Prior to that you informed Nathan that you needed to speak with the owner in greater detail because you had not done so after she inspected the property. This was later retracted, and you informed Nathan that the owner had not completed an inspection on the property. I am becoming increasingly frustrated at the delay in returning our bond and I request you release the funds immediately.

I also ask that you send detailed photographs of the issues with the carpet as no provision was made for either Nathan or myself to attend the final inspection. This request is being made over a week after we have vacated the property and I am not responsible for steam cleaning stains that were present when our lease began. You cannot legally withhold my bond and request we pay for further cleaning expenses to cover the removal of existing stains on the carpet.

Please see attached photos of the carpet. These are all date and time stamped.

Late one morning, Roslyn answered a doorbell and Mr Juan Marin stood there, introduced himself and asked if we were looking at selling our house. He organised an appraisal and we suggested he keep in touch as we were planning to sell and move to a Lifestyle Apartments in about 12 months.
She asked Juan to keep us informed about the marketplace in our area. This he did with admiral professionalism. He was not a Salesman, he was doing a Sales Support job building relationships with households in his territory and his style and presentation was so good that we had no hesitation in contacting his company Laing and Simmons when we decided to start the process of selling our home for the last 38 years. We wanted Juan to be part of the team.
I had considerable experience with the importance of good relationships in the world of large corporation marketing of computers in my career and we were looking for someone that excelled in looking after us who was honest and who turned up on time, every time with a big smile on his face.
Juan (with Greg’s support) guided us all the way and I am delighted with the result attained and I hereby strongly recommend him in any role he takes on in the Real Estate industry.

Benjamin and the team were very helpful and accommodating. I called in following up a rental application, and was advised my application was being considered. After discussing my time constraints and concerns, Benjamin made the whole process progress really swiftly and I had a lease agreement signed before the close of business on the same day. He even went out of his way to let us inspect the property once again before finalising things. I am very grateful to Benjamin and the team for their amazing work and the way things were handled. Thank you!

Benjamin Voulgaris is very friendly consultant. I found him very supportive.
Rup Dhingra

Myself and my partner couldn’t be more pleased with our experience dealing with Ben of Laing+Simmons St George. He was a absolute pleasure to deal with and was very very helpful! Thank you for all your help and support! It is much appreciated! Thank you and would very highly recommend Ben and the team @ Laing & Simmons St George!

Benjamin Voulgaris of Laing & Simmons St George is by far the best and most professional property manager I have dealt with in my 12 years off renting! He was courteous, he showed great professionalism, excellent communication skills and most importantly he was very knowledgeable and helpful in every possible way! It was an absolute pleasure dealing with Benjamin of Laing & Simmons St George and without a doubt would definitely and highly recommend!

The leasing process was so smooth. My place was leased in approx. 2 weeks from listing. The team were all responsive and happy to talk me through any queries