Katoomba Sports & Aquatic Centre

$15 for a swim, spa and sauna. Loved the heated outdoor pool. Blessed by the spa and sauna.

The roof leaks onto walkways when it rains and the whole indoor area is in disrepair. Lithgow and Springwood pools are a lot nicer. Instead of spending money on new outdoor pools how about some basic building maintenance? Staff are unpredictably helpful or extremely not and pool guards don't seem to do much when they are actually there. It seems that the council favour cheap junior staff that either don't want to be there or have no skills over older knowledgeable and experienced staff.

Such a fantastic place. The gym is great, the pools are fabulous and the staff are so lovely and helpful.

Great service from the front desk, amazing and Friendly staff members willing to help out.

Attended for swimming lessons
4 instructors with a max of 5 kids, I watched all the sessions, and it seemed very organised

Enjoyed my swim and the bonus heated spa was a welcome surprise… however the water pressure and super short timers in the showers are a real downer: You don’t have time to wash your hair before the timer cuts out and unlike other timed showers I’m familiar with you are left with no water for an extended period. The only way I could manage was to leave the cubicle and go between the one next to me and back to the original one several times to complete the hair washing. I mean…. What!? !?

Several lockers have been broken for months, one locked on open for same amount of time. Obviously not checked. Only two of six showers in Women’s change room have any pressure. Mats keep disappearing meaning there is nowhere dry to stand when getting changed. Soap dishes in the showers are broken, obviously maintenance is so low as to be nonexistant. Food is often taken into pool area despite signs saying it should not be. Attendants also take food and drink so setting a bad example.

It’s pretty good for kids but their trampoline set up is dodgy at best and thought it looked unsafe when I saw it. My child fell off onto the hard floor and ended up with a huge bump on the forehead. I was not impressed with at all.

Great relaxed place for kids to enjoy. Most parents are hands on with supervision, tends to be the odd couple of parents that would rather gossip with their friends or bury there head in their phones and let their kids run amok. Overall very good experience. Staff are very friendly and helpful if need be, always clean and pretty affordable.

$4.50 to have a shower in a room with other men (no stalls literally just a tiled room with multiple shower heads)
if youre a traveller or homeless like me, dont come here its just mean.

Gym equipment is old, broken and dirty. Stains on the carpet, dirty window sills, equipment has not been properly cleaned or maintained.

Nobody brings towels or wipes down equipment. No staff around for advice, or to check people are adhering to basic hygiene.

BMCC employees go there in uniform and then leave it lying around, use multiple machines at once without cleaning any of them, and you guessed it, no towel. Somehow this is acceptable?

This place used to have free towels to be used, but it seems not only the standards but also the hygiene is something which management simply doesn't care about.

Very disappointing for what could be a great place to train.

The place needs some TLC. Given the cost of activities, council needs to re look at what they charge. The cost of living is high enough without them gouging even further. Fair enough if they put it back into the place but they don't.

Quite possibly the most miserable, rude, disinterested service I've ever experienced anywhere. And it's not a one off. We go every week for our children's swimming lessons. ALL of the staff, young, old and in between are absolutely miserable and old mate who is often at the front counter has given up on life. Pathetic service. Really unfriendly, grumpy, rubbish service. We pay hundreds of dollars for the swimming lessons yet our children are ordered to "get out of the pool" when having a paddle before their lessons. It's unbelievable! Blue Mountains Council need to have a good hard look at this place and start telling some people to pull their heads in. Absolutely atrocious.

Great place to visit a one stop shop gym is usually quiet pool, sauna and hot tub depending on time
Of day can be busy but othertimes not so much, and there are kid freindly areas too
Unbeatable for the low entry price and ample parking highly recommended

Could be a great place - old and needs upgrading in children’s play area - staff great and reasonably priced - heaps of parking. Requires heating in all areas of play area - side area of tables & seating was very cold in April - hate to think what it would be like in July. Snacks & food options good and priced ok as well.

Facilities here are immaculate, warm showers in private stalls, incredible sauna and hot spa ~40 degrees. Exactly what we needed after a few days of hiking and mountain bike riding whilst on a budget!
Spa bubbles weren’t working whilst we were there but the staff were very nice and friendly about it.

Love that place. It's got everything a family needs - a gym for dad, a pool for everyone and nice and spacious playground for kids

My boys play basketball there. Its a great venue, clean and tidy. Friendly staff. There is a cafe, indoor seating and the amenities are always clean. Plenty of parking, disabled parking and access and amenities provided.

My grand babes love it. Needs some repairs. Pretty old looking but clean and staff very efficient

Kids area could do with staff or easier access to food etc. Otherwise amazing. Swimming teacher is amazing.