Jay Jays Rouse Hill

I absolutely love this store. It has changed so much throughout my whole life and the staff there is so lovely. Especially to Caleb, he is an angel and should be treasured like a treasure chest in a forest. He helped me find clothes for myself as I struggle heavily with body issues and body obsession. He’s amazing and he deserves all the praise, just like that store. It’s amazing. ️️️️️️

Sabrina was 11 out of 10 in her customer service today. Thank you so much. You actually made my day. Credit also to the other beautiful ladys. You guys have a great team.

Very disappointed, my two daughters who are under 15 where shopping by themselves, they were wearing a mask and checked into jay jays but the man who worked there refused for them to come in because they didn’t have an adult with them and because they didn’t have proof of vaccination, they are both double vaccinated and under the age limit which means they do not have to show proof to enter the store.

It was last 10 min to close but the lady allowd us the shopping and we got the excect dresses which we need.
Also the girl on counter was very nice and poliete. Happy by their customer service and hell.

ABSOLUTELY AMAZING! The incredible woman who served us last night was wonderful! She was kind, patient and got us everything we need! Will definitely be returning to shop here again! Thank you for making our night so memorable and being a wonderful person!
Great clothing, exceptional staff member and high value for money!

Awesome 10/10
Freindly, helpfull, modern cool staff members, i couldnt fault them at all, great prices aswell and awesome clothing, im now a jay jays boiii thanks to the helpfull wonderfull 3 staff members, keep up the good vibes and outstanding customer service

Absolutely hands down best Jay Jays store in town. Staff were friendly, very helpful, cheerful and honestly made the experience of finding what I needed a breeze!

My friend, Juliet, came here to buy jeans prior to her overseas holiday. They did not remove the ink tag, forcing her dad to drive out the following day to get it removed. She had a plane leaving in a few hours. She should have the ability to trust the staff to do their job adequatley.

The staff was rude and would not refund an item that I just bought to purchase 2 items together to get the sales price. I don’t shop at jay jays at all but today I needed a black shorts and I did. Quite disappointed at the level customer service they provided me and the fact that they would not just do a simple refund so I can purchase the sales price.

I always come here for my Harry Potter and Marvel clothing! Always great quality and good customer service