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InStitchu, Sydney Macquarie Centre

Address Level 2, Shop 2227, Macquarie Shopping Centre, Cnr Herring Rd &, Waterloo Rd, North Ryde NSW, Australia
Phone +61 2 8277 8768
Hours
Monday09:30-18:00
Tuesday09:30-18:00
Wednesday09:30-19:00
Thursday09:30-18:00
Friday09:30-18:00
Saturday09:00-18:00
Sunday10:00-18:00
Website institchu.com/showroom/macquarie-shopping-centre
Categories Tailor, Clothing Alteration Service
Rating 5 22 reviews
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InStitchu, Sydney Macquarie Centre reviews

22
Sort by: date highest rated lowest rated most helpful
kaungsta
06 October 2023 16:31

Eden and Alex made getting a suit for my wedding an amazing experience. They were very thorough and helpful throughout the whole procedure and I am in love with the final outcome. Cannot recommend Institchu Macqurie enough.

Gabriel
25 September 2023 9:09

Staff were super helpful, got my wedding suit sorted here! Couldn’t be more happy with the process!

Matt
15 September 2023 18:15

Had an incredible experience at InStitchu. My stylist Alex helped me through every stage of the tailoring, as this was all very new to me. Extremely happy with the outcome of my wedding outfit.
Thanks again guys.

B G
01 September 2023 17:36

Highly recommend this specialist team/ store from ‘Institchu’! An incredible (and ‘genuinely’ high-quality) ‘service/ suiting/ fitting/ fabric/ tailoring’ experience.

The expertise and committed service from Alex - magnificent! So much more than anything transactional; he’s a testament to Institchu, and I thoroughly recommend him.

Whether you have ‘well-versed’ suiting under your belt (or are ‘new’ to specialised suiting) - you can entrust the ‘one percenters’ are going to be followed-through by Alex.

Not every suiting specialist/ ‘Professional Clothier’ within the premium tiers of this ‘segment’ - has the ‘humility’ (let alone accrued acumen…) to see a customer (whether ‘new’ or ‘retained’) … ‘feel’ like a valued individual; all the while delivering on exceptional ‘service, offerings, and outcomes’.

Thank you Alex and Institchu. Worth it…

matthew
11 December 2022 13:10

It was my first time buying suits from there and the experience was went beyond expectation

Efficient communications, I received emails from the first appointment, reminder, update on order, production status till ready to collect

Dylan was knowledgeable and professional, a great range of choice for wool, lining, buttons was offered to tailor made my own suits

Took about 6 weeks and reasonable price

Nirosh
09 November 2022 13:31

For great service and advice that's actually helpful make sure you book in with Dylan. Best in the biz!

Anton
10 October 2022 12:52

Dylan was very professional and personable. The process was super simple and the final product is great. Overall I had a great experience and the prices were reasonable for what you get.

Mitchell
03 October 2022 22:58

I was extremely impressed with the level of customer service & experience provided to me by Arash. From the initial phone call to in person consultation he was extremely knowledgeable & professional. Will definitely be returning to Arash & Institchu for further products.

Melissa
24 September 2022 19:20

Fantastic experience working together on a couple of suits and a few jackets with Clare. Never knew it could be such a fun and seamless process. I am extremely happy with the result of each piece. So much so, I am looking forward to the next time.
There were some minor adjustments to be made during the fitting phase, with the peace of mind that it would be delivered to my once completed added to the convenience of the service. The entire team were always friendly and professional. Can't say how many times they went above and beyond without any hassles to ensure I was happy.

kg2120ify
18 September 2022 17:19

The team at Institchu were fantastic and professional, with a focus on customer service and attention to detail. Clare spent hours with us designing a shirt and suit for my father. She was patient, very friendly and helpful all the way, she made the process simple and enjoyable. Dylan was also very helpful in organizing appointments. Thank you team!

Kumi

Adrian
09 September 2022 4:03

Arash provided excellent service and made purchasing my wedding suit a very smooth experience. He was able to answer every question I had and make sure my suit fit perfectly. Highly recommend.

Ruiwen
04 September 2022 5:46

Great experience at Institchu Macquarie and excellent service by Dylan Walker.

Wedding party and purchased 4 suits (2 for myself, one for FIL and one for groomsman). Dylan was patient and professional, went through preferences/materials/cuts. Very satisfied with his help through multiple visits.

100% would recommend.

Ben
25 August 2022 8:42

Highly recommend institchu, especially Dylan. Dylan looked after me for both my wedding suit and after such a phenomenal experience, decided to purchase a couple of business suits. Dylan is passionate, experienced, knowledgeable and eager to deliver a first class service. Have been recommending to all my family and friends.

Keith
02 June 2022 2:00

Clare was great, at no time did we feel rushed and she took her time to explain the details with each of our suits. She made us feel comfortable and ensured we were happy with our choices. Highly recommend Clare and the team for bridal suits.

Bartholomew
31 May 2022 22:37

Had a great experience with Institchu - Binita was really helpful throughout the whole process. Was super patient and detailed with us who didn't know much about made-to-measure suits. Communication was really great as well. Would definitely recommend these guys.

Hass
12 May 2022 3:22

Just wanted to give Clare a big shout out. She went above and beyond with my bridal party suits. Once the suits came in I was super happy with them but Clare went even further and made slight alterations to it to make it perfect. She has great attention to detail and will pick up things you are unaware off. I highly recommend you make an appointment with her for any of your suit needs, I guarantee you will leave smiling.

Philip
14 April 2022 1:56

Binita was brilliant at her job. She helped me to get a great wedding suit for myself and my best man. When the suit was back from being made, I had a test fitting. She did an excellent job at tailoring it further for the final alterations. Very pleased.

Giles
12 April 2022 13:41

Had the best customer service experience with Institchu. Dylan was extremely helpful, the material I wanted was not in stock, I picked a back up fabric just in case and Dylan followed up for me and within 24 hours was able to have the suit I wanted being made. I received it today and it fitted perfectly with absolutely no issues. Not to mention I had all this done in a 4 week period. I now have a perfect tailored suit and tailored shirt at an extremely reasonable price. I could not recommend Dylan and the team at institchu Macquarie enough. Never buying a suit anywhere else ever again.

Michael
22 March 2022 20:34

I had a really great experience buying my suit from the Macquarie store. Binita was amazing throughout the entire process and was always willing to go the extra mile to make sure I was completely satisfied with every detail of my suit. I would highly recommend Institchu for your next suit purchase and I look forward to coming back for my wedding suit at the end of the year!

PAN
31 August 2021 11:50

Just got my new suit today. Quality is excellent. I’m very satisfied with their service as well. Clare Chen is very friendly and professional, She was patient enough to help me pick out every details. Thank you ~

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