Infinity Rose
Address | 14/309 Kent St, Sydney NSW, Australia |
Phone | +61 1300 660 381 |
Hours | 00:00-24:00 |
Website | www.infinityrose.com.au |
Categories | Corporate Office, Distribution Service |
Rating | 4.7 37 reviews |
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Infinity Rose reviews
37Great product and amazing service! Delivery is always fast. Ordered from them many times now.
I just received my Golden Infinity Rose and it is as beautiful wow. Delivered at the prefect time for my 25th Anniversary present for my wife this Sunday.
Thank you very much for the great service and arrival. PS: I will recommend your company to everyone. Cheers!
Amazing service and a beautiful gift for my partner to celebrate our 10 year anniversary! I definitely recommend Infinity Rose, the staff are very kind and put extra effort in to make my partner and I's anniversary feel special!
This was the best purchase it's Absolutely gorgeous not a flaw in it. I was so excited for my purchase to arrive and to top it off I had the best customer service experience from Tim he was so wonderful and despite the stress mother's day brings to a company he was so cheerful and genuine when it came to describing my rose for my special day to assure that he would pick the best one just his customer service made my weekend and makes this rose even more special and deliver way so quick. I'd highly recommend this place to anyone looking for a special gift.
My Infinity Rose arrived today, it is a gift for my wife for our 5 year anniversary. I am completely blown away by the craftsmanship and beauty of the product. I can’t recommend this product enough! I am so happy I bought this. An amazing company with outstanding service, thank you so much Infinity Rose!
Bradley Fuller
Love the Red Rose with Glass Lid Display Case. My mum absolutely loved it the color. Made her birthday little extra special Highly recommended! Will surely order again from Infinity Rose.
Best service I have received, especially during these tough times! A big thanks to the team who assisted me in the purchase of an anniversary gift, and putting in extra effort in making this personalised gift special. Thank you again to the team, and a big thanks to Darren for going out of his way and getting back to me as soon as he could. Highly recommend this company!
The customer service, the managing of the goods that i purchased was excellent, timing was on point, the gift itself was amazing.
I recommend this place to purchase gifts for your loved ones.
Thank you for the experience.
A very user friendly online ordering platform or can call them by phone. My 24k Red Rose in the case was delivered on time. They have a great selection to choose from their site. The quality of the Rose was very nice, would recommend to anyone who is looking for a special gift like this.
Not only they gave me an excellent customer service, but I'll give them grade A categorie for the quality of the roses! I've ordered one for my girlfriend and that was an automatic win for me!
The shipping is fast and the product came in tip top condition! I give 5 stars, well deserved!
Great experience, with customer service in mind. Thank you for the beautiful Red Infinity Rose I received thanks Tracy B
Amazing quality products I cannot describe the service I have received from this company. I just want to say a MASSIVE THANK YOU for assisting me and meeting my requirements on such short notice and your products are 10 out of 10 THANK YOU. Kind regards, Sonny
The rose arrived quickly and the quality far exceeded my expectations. The rose came beautifully presented in a high quality display box. I'll absolutely be getting more in the future.
Very satisfied with everything. The rose is beautiful, speedy delivery (only ordered the day before and it got delivered the next day) and also it was hand deliver by a very beautiful lady (which I believe is the owner). The packaging is so proper and luxurious. Very glad I chose this company instead the others.
It's good to know a business that care about their product not only because of making money only.
Highly recommended!
Thanks again.
Thanks legends - needed a last minute gift, they made sure went above & beyond to get it to me, arrived before due!
Thanks a million Darren for bringing joyful tears to my mother for mother’s day in Melbourne during these trying time and getting her the gift over night. Your an absolute legend and superstar, making the almost impossible a reality considering our current restricted postal system. She absolutely loved the gold rose and has bragged to all her friends, expect orders from Melbourne. As for here in Sydney, I definitely will be purchasing more as gifts. Thanks again for a unique and an incomparable customer service and experience, but more importantly, for bringing soo much joy to mum in time for mother’s day. Till next order.
A week overdue for delivery, not acceptable.
Rather than making the customer chase up the company, this should be communicated with the customer directly and consistently or arrange an alternative.
Although delivered, but really needs to work on communication as well as having the product in stock. If I wanted the roses for a fraction of the price and delivered at the same rate, I would have ordered it myself from overseas.
Update Note:
"For NSW, VIC, QLD and ACT metro area orders made before 12.00pm on weekdays, your package should arrive to you on the next business day. "
Order was placed on Monday between 9: 00am - 11: 00am. Order was not dispatched till the week week after. There were no notice or confirmation even till today that it was delivered.
No confirmation of delivery or delivery tracking. The delivery address was 15 minutes from where the office is claimed to be.
Just received my Infinity Rose, such a amazing and unique gift. Thank you so much for the service.
03/10/2019
Flawless customer service.
Ordered a pink rose, wasn't happy about the size of the bud or quality of one of the leaves. Within minutes of sending an email someone called to assist me with my purchase even though it was 10: 30 PM there in NSW!
Easy return and replace policy, even marked my order for the replacement to meet my guidelines as best as possible. Excellent company, Tim was extremely willing to assist and help even past work hours, would highly recommend.
Excellent quality, the rose petals have stunning detail and the variety of payment methods is great. I had some minor confusion about the base of the special display dome but the team were so quick and polite about helping me. Will definitely be buying from Infinity Rose again!