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Industrial Grind Cafe

Address Shop 1/69 Holbeche Rd, Arndell Park NSW, Australia
Phone +61 2 9622 4553
Hours
Monday05:30-17:00
Tuesday05:30-17:00
Wednesday05:30-17:00
Thursday05:30-17:00
Friday05:30-17:00
Saturday06:00-14:00
Sunday07:00-14:00
Website industrialgrind.com.au
Categories Cafe
Rating 3.9 29 reviews
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Industrial Grind Cafe reviews

29
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Ash
24 December 2023 12:39

We have been coming to this place for good while and web-like the food, the juice and the coffee. It's hard to find good table outside because of the weather without good shelter. They have introduced a surcharge on CC like everyone else which is unfortunate

Lani
26 September 2023 4:15

Great coffee and service with a smile, especially so early in the morning. Didn't eat but pastries looked amazing.

Jodi
14 September 2023 3:35

Love this Cafe. The owner tries to remember my order even though I've only been in a couple of times.
So friendly and the food and coffee is great and reasonably priced.

Tim
14 August 2023 11:03

My wife and I came here since we were running a Saturday morning errand. It was a sunny morning, so we opted for outdoor seating. Our options were to be crammed on one side of the corner-situated cafe or in the winter shade of the carpark facing side.

We opted for the latter. We helped ourselves to a couple of menus kept near the counter. The menu options were diverse, but the items were named colloquially - the problem was that the language chosen was not succinct making quick item selection needlessly laborious.

These are just nit-picks, but the real problem started with my interaction with their staff. I was greeted with a cheerful smile. I ordered the big breakfast with an extra plate since my wife, and I intended to share. This is on account of eating restrictions from recent surgery.

I was then asked a puzzling question by the person taking my order; "Would you like to pay now, or later? ". It seemed pretty odd to offer the customer this choice, but I chose to pay in advance.

I joined my wife in the outside seating to take in the crowded and unappealing view of the car park. While making conversation, we noticed that both of our chairs and the table were not properly balanced on the ground - both rocked with enough play to spill any drink - thankfully we hadn't ordered any.

The food arrived in a reasonable amount of time but was handed to us without any eating utensils or serviettes. Moreover, they had not brought out the extra plate we'd requested. It seemed like a simple mistake and an easy one to fix - or so I believed. I asked the server if they could bring an extra plate for us.

I was puzzled once more when the server asked us "Have you already ordered it? " My wife noticed my confusion and pointed out that we intended to share our meal, so we just needed another plate. The server nodded and agreed to attend to this.

A couple of minutes went by, and my wife and I shared the hashbrown with our fingers since we didn't have a second plate or utensils. I then looked inside to see the server and counter attendant discussing something with a look of confusion in their faces.

I walked over to them and once more clarified that we were not requesting another serving but rather an additional ceramic plate to share the meal that had been served. It became clear at this moment that they misunderstood and had to cancel a second big breakfast. One of the servers smiled with a seemingly vacant expression on her face and asked is there anything else I can get for you?

At this point both of them were staring at me instead of reaching for a nearby stack of clean plates in the kitchen area. I broke eye contact in frustration and then noticed one last pair of utensils sitting in a container with no serviettes in sight.

I took a breath, reached for the utensils and replied; 'No, just an extra plate. My wife and I are hungry. ". As much as I wanted to ask, "How hard is it to bring us an extra plate? " I ended my sentence there since I didn't want to be rude.

After asking four times, we were handed an extra plate. I returned to my seat and my wife, and I ate.

The food was okay but quite greasy. Sharing a big breakfast is a common choice for us these days but it doesn't normally leave us feeling gross inside. Unfortunately, this meal did. Although I will say that their tomato relish, sour dour bread and their halloumi was actually very nice.

So, to sum up, the tables wobbled, the food was okay, the atmosphere is underwhelming, and the customer-facing staff have poor communication skills.

Based on this experience, I would not recommend dining in at Industrial Grind Cafe in Arndell Park.

However, I will add that I've been here before for coffee on a weekday and had a lovely chat with the gentleman who served me that time and enjoyed a delicious caramel latte.

marc
08 June 2023 12:21

Nice location, relatively quiet despite being directly next to a road. Food was pretty good, big breakfast arranged like a platter! Note though that if it's the end of the day (on a public holiday) you may get sausages and not chorizo.

Joe
02 June 2023 23:55

I purchased a chicken fungi and asked for a side of S&P squid and it was all good. No complaints. Decent service.

KT Gee
16 May 2023 19:01

Breaky wrap is SO good, coffee is amazing! Good value for money as well! Highly recommend.

Nichole
26 April 2023 1:17

Breakfast was amazing at Industrial Grind Cafe in Arndell Park. Came here with my fiancé and we both loved it. From the moment we got here, the amazing staff are so welcoming, friendly and attentive. My cappuccino was perfect! The fresh squeezed orange juice was perfect! Our breakfast was cooked to perfection! Definitely will be coming back again and again! Thank you to all the staff for making todays start to the day amazing

Cath
15 April 2023 13:04

A really great cafe! I drop in for coffee every day before work. Barista's are awesome. Staff are friendly and the food is delicious. They offer a great range of options at reasonable prices so it's a weekend favourite for the family. Easy parking at the door.

Brittany
09 March 2023 13:27

*FLY IN MY COFFEE*
If I could give it zero stars I would. Can’t complain about the customer service cause there was none PSA I never leave bad reviews but felt I needed to for this.

They served me a coffee and as soon as I received it I noticed a small fruit fly at the top of my coffee. I took it out with my spoon and was going to just drink it cause I hate complaining but hubby convinced me to take it back. We took it back and they made me another coffee. I heard the coworker say to their other coworker that my hubby put a fly in my drink and they saw him do it and they glared at us. They were very rude and I was disappointed because the reviews were good and the photos of the food looked amazing.

The food was presented well but the customer service really lets the place down.

EATITTV
07 February 2023 19:19

Located in Arndell Park.
Industrial Grind have sought out to pursue the craft of food and coffee as it becomes a community gathering space it is uniquely designed with an emphasis on catering for the local industrial and residential community. There store at Arndell Park has its own identity and feel, yet retains the core values at heart.

With beautifully decorated food that matches to there delicatable tastes. All balanced well for an Amazing experience. Whether it is a quick coffee, yummy snack or mouth watering lunch you will enjoy what they have to offer along with there warm hospitality.

There is literally something for everybody here and definitely won't be disappointed with the options abd there more than happy to help people with any allergies or specific food needs.

Don't just take my word for it go see for yourself!

Mark
24 December 2022 4:50

Excellent cafe tucked away in this industrial area. Nice balcony area albeit looking over warehouses but also what looked like Banana trees. Easy parking outside with a few other small shops there. Friendly staff.

Scott
07 December 2022 4:24

Always good food and good service. Please play the music at a more reasonable volume. It's called background music for a reason.

TJ Ng Shiu
02 December 2022 22:23

2.5 out of 5. Pricey - $10 for an average burger with no sides, $14.90 for a medium croissant Benedict. For those with the average appetite, you may find you are quite hungry afterwards, the food is tasty and light, but I’m not getting the full value of my money in regards to portion. Customer service needs improvement, no checkin during my long wait for my food, it’s good to just reassure customers they haven’t been forgotten about or to atleast apologise for how long the food was taking. I went in for a takeaway order and waited 40 minutes to have it made considering it was a very simple order. Just felt like there was no sense of urgency or care for a customer.

Food:

Industrial Grind Morning Burger: Was good and tasty. Felt nice and light and fresh. Nothing special about it but definitely tasty. Burger size on the average side.

Croissant Benedict: was good and tasty, once again was also light and fresh, nothing special about it but was definitely tasty. Croissant size medium.

Melonberry Freshly Squeezed Juice: was lovely and refreshing my personal favourite item off the menu.

Oatmilk Flatwhite Coffee: Coffee was good, wasn’t too strong (if you like it strong you definitely should add an extra shot to taste more of the coffee), was definitely smooth.

edwin
29 November 2022 8:57

I come here for coffee every morning before work. Since the coffee is so good, I also took my family here on weekends. Besides their great coffee, they also have amazing foods. My family loves this place. Highly recommended!

Celia
26 November 2022 9:36

I just had the best mouth watering cheese and tomato toastie ever.
Such special care even seasoned with pepper and a wonderful dash of great friendly customer service.

Murray
24 November 2022 10:17

A great coffee shop over looking a gym which I deemed as going to the gym
The coffee was good, the cakes were awesome
If you like your coffee a little bitter, this is a cafe for you, if not sugar appears to be the answer based on observations of my wife

Robbie
23 October 2022 3:52

I regularly eat here both weekdays & weekends.
Indra, Luke, Ayesha & Isaac are attentive & personable.
Sure, weekends can be a little hectic, but if Indra is on the place is rocking.
Foods always great, coffee by Luke is the best, I highly recommend it.

Noel
20 October 2022 7:39

Good staff and food. Almost all the time coffee is great. And not mch has changed in the last several months.

hina
07 October 2022 21:53

Whats the point of serving croissant and latte in disposable if we are already dining in The cutlery kept on breaking and made my visit very unpleasant
Upon asking just got a plate

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