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Hughes Limousines - Airport Transfers Sydney

Address 79 Bourke Rd, Alexandria NSW, Australia
Phone +61 1300 615 165
Hours 00:00-24:00
Website www.hughes.com.au/locations/sydney/airport-transfers
Categories Limousine Service, Airport Shuttle Service, Bus Tour Agency, Sightseeing Tour Agency, Transportation Service
Rating 4.4 41 review
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Hughes Limousines - Airport Transfers Sydney reviews

41
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vic
10 January 2024 5:16

Excellent service throughout. Booking from Jersey, British Channel Islands via internet I had somewhat confused the outward and return arrangements on the internet initially but Hughes Customer Service quickly and efficiently corrected the error that was completely my own fault.
Arriving in Sydney, luggage retrieval took somewhat longer than expected but our driver maintained contact via text which was very reassuring.
Full credit to our excellent driver Balcar who was smartly dressed, cheerful to chat with and above all - steady and cautious in his style of driving. A comfortable luxurious car so we could just sit back and enjoy the journey to Caves Beach in under two hours.

We look forward to our return trip and have no hesitation in recommending Hughes to all concerned. Thank you and well done from Vic and Diana Tucker

JPM
26 September 2023 17:23

Steve was a very pleasant gentleman. He arrived early and was happy waiting until we were completely ready with no rushing us at all. I hope we get the same driver on the way home. A great experience

Tanya
19 September 2023 0:18

Was a great experience, lovely car professional friendly and punctual driver, Omar was awesome.

Phil
17 July 2022 10:12

ABSOLUTE RUBBISH SERVICE! - Hughes Booking Confirmation 6824769 -
None of the agreed requirements for an airport transfer were met.
Hughes fraudulently re-charged credit card for another payment six weeks later without reason.
Avoid this company. Any other provider would be better.

Angie
26 June 2022 11:41

All round great service - clean car, helpful and friendly driver who knew the roads and best of all on time.

Mr David Price
25 June 2022 8:43

AVOID AT ALL COSTS

If only you could give 0 stars. My family (including my 2 year old) woke up at 3am to a text advising we would not be getting picked up for our Emirates flight at 3: 30am and to organise an UBER! An Uber with 4 suitcases and no car seat at 3am in Sydney?

Car was confirmed by Phone and Email on two occasions. Customer service line rang out for over 30 minutes.

When contacting the driver directly he was driving to ANOTHER customer at the company’s request. What a way to treat customers, don’t be surprised if this company doesn’t exist in a couple of years.

AVOID AT ALL COSTS. DO NOT PUT FAITH IN THIS COMPANY. The worst customer experience and service I have ever received. Emirates need to change provider and quick!

susan
15 June 2022 1:28

We were collected at Sydney Domestic. Flight was an hour late, nearly an hour to get luggage. Our driver kept in touch with us and was there when we eventually got our luggage. A polite, helpful, excellent driver. Hughes transfer service is excellent.

Chris
31 May 2022 8:36

I ride frequently for work with Hughes, but I wanted to compliment Mohammad (2038) who picked me up from the airport. He was fantastic the entire trip! Very courteous and sociable, and I enjoyed his company!

Frances
11 May 2022 21:29

They gave great service im so glad they picked us up from air port drove very safely and got home very happy thank you

Pollyen
09 May 2022 15:27

Great service and punctuation.
Professional service.
Would recommend and use again.
Thank you.

L M
07 May 2022 15:56

My experiences on the whole have been excellent. The only issue that I had was that on one occasion, the car was 30 minutes late to collect my daughter and I at 11 pm, after a function. It was not good to be waiting for 30 minutes on our own at that time of night, as there were not a lot of people about, and we didn't feel completely safe.

Peter
07 May 2022 14:42

Very safe and economical way of getting out of the airport and city traffic. The chauffeur was at the luggage carousel when we collected our suitcases, helped load them into the nearby car and whisked us away from the crowded airport terminal
Our sincere thanks for a wonderful service
Peter and Eva

Colin
03 May 2022 20:10

Difficult to communicate with customer services but the airports transfer service was very efficient.

Tim
26 December 2021 1:35

Awesome service - Bob our chauffeur loaded and unloaded luggage without hesitation and a great smooth ride from hotel to airport - can’t fault in anyway - highly recommended and hopefully you’ll get Bob the chauffeur as well! Well Done Hughes

Kevin
22 December 2021 15:07

I've always used Hughes for many events I've organised over the years. Just today they arranged over 30 transfer for a corporate event. Perfectly and seamlessly executed, on time and with impeccable cars and drivers. Alyssa is a total gem and managed it all seamlessly and importantly with a smile. I'd recommend them 100%

Diane
18 November 2021 19:06

Communication and info good.
Chauffeur to airport (Emirates arranged)
Amir arrived well on time, he and his car presented well.
The car was clean, the ride comfortable, and his driving skills good.

nita
30 October 2021 10:39

Wonderful service. Reached home safely. Safe driving. Excellent customer service.highly recommended

Kathy
05 October 2021 19:24

Both our Chauffeur and Vehicle were prefect! A bit of luxury to be picked up from Sydney Airport and professionally driven to our hotel.

Monica
20 August 2021 12:56

This was by far a ride with excellence. The vehicle was immaculate and driven with diligence. I was comfortable and all that I needed throughout the luxurious drive was by my finger tips. Beverages and snacks were made available to me. This experience from start to finish of my assigned duty endured with professionalism. What a Champ! My chauffeur Hammed turned up early to work, only to swap my luggage with a warm morning coffee. Hammed went as far as even assuring the smallest of details did not go past him as even the air flow temperature was adjustable to which suited me. Because of this experience with Hammed I will walk away with positive regard for Hughes as it’s back bone of the company is hand picked for a ride fit for a kIng.

Billy
03 August 2021 6:20

Great team, excellent customer service and a simple booking procedure. Drivers look like sharp and act professional. Hughes has that old school class when it comes to service. Rarity these days as customer service take a back seat to financial goals. Hughes delivers, there national and best in class.

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