HSM IT Solutions

HSM IT solutions has been looking after the needs of my department for over 5 years now. They respond promptly and with the highest level of professionalism. I would highly recommend their services. Thanks Michael, Leo, Dom and the team!

I have been dealing with HSM IT Solutions & the amazing IT Support Team - Dom & Leo through one of my clients since 2021 and highly recommend them for their of customer service, professionalism and problem solving of all our IT needs. They have a genuine interest in helping, are patient & courteous until all is resolved. Well deserved 5 star review a positive #customerexperience

We switched to HSMIT in January 2022 and their levels of service are second to none. We are delighted with the Managed IT service and their throrough knowlege of the systems we need for our 3 office to run smoothly. Highly recommended.

Service and level of expertise of the team at HSM IT Soultions are second to none. All the guys are extremely helpful and willing to help you at any time. I have dealt with them through my place of work numerous times and I wouldnt hesitate to reccomend them!

I have been dealing with HSM IT through my work for the last 14 months, after we had an IT company for over 10 years.
HSM IT have been amazing with their professionalism, quick response to any issues, whether they are large or small, and they are so understanding and patient!
I highly recommend HSM IT to any Company wishing to have on board a secure, safe and professional technicians to look after their business!

Working with HSM IT Solutions has provided patient, quick, effective and understandable customer service that always works to finish what is needed!

HSM IT are great to deal with - we have been using them for a couple of years and they are very responsive and professional - couldn’t recommend enough

I have been using HSM IT Solutions for over 10 years and have always found them to be very responsive which is utmost important whenever you are faced with urgent issues. Both Michael and his team are extremely savvy about IT technical issues. The quality of their service is second to none. Highly recommend.

We had an Australian client whose network switch had died over the weekend. HSM were able to go onsite and install a new network switch very promptly with no hassle. If I have any more jobs that require boots on the ground I'll be calling HSM IT Solutions again.

HSM IT Are so amazing. Friendly and always ready to help or provide the best advise. Great work to the team at HSM.

No hesitation in recommending HSM to any business that needs managed IT services. Their customer service is impeccable, they are very responsive and no issue is too small. Troubleshooting is their forte and are able to offer a number of options to fit into your business model.

I've worked with Michael in 2 different businesses for more than 6 years and both required different levels of expertise and he has never disappointed. With both businesses Michael was taking over from previous IT service providers and he did so in a timely manner and it was a very smooth transition. Michael and the team are a pleasure to work with.

The team at HSM IT Solutions have been amazing thus far! So great to deal with and the level of response, skills and knowledge is superb!

By far the best IT support company around! They are extremely professional, attend to your issues immediately and their charges are reasonable. Highly recommend!

Michael and the team at HSM IT Solutions are just simply amazing. I have the utmost confidence in the team that I have recommended them to our clients.

Since day one HSM has been very responsive in resolving our IT and related issues which has kept us productive.

Not only do they provide a thorough, insightful and personal service, they are patient, approachable, honest and fair in their dealings with us and in their billings.

We know exactly what they are going to do before they make any changes and provide advice using terminology we can understand.

The integrity that underpins HSM IT is what makes them such a pleasure to deal with, and we look forward to continuing to work with HSM IT in the future and will continue to recommend them to our clients.

Excellent and timely support, innovative solutions to meet our organisation's needs and budget. They definitely go the extra "kilometre". Highly recommended.

HSM IT Solutions has been providing comprehensive IT Support for our organisation for the past 9 months. The support and service provided by HSM IT has definitely exceeded our expectations. They have always gone above and beyond to resolve any query and worked proactively with us to improve our IT network and infrastructure. We would definitely recommend HSM IT Solutions for any organisation requiring professional and comprehensive IT Support services.

The team is fantastic! Resolve every problem promptly and repaired once.computer updates are always done overnight, no issues. Best decision to outsource all our computer needs.

I am a builder, I know building and that’s my forte. I have a small business in Brisbane, which I have been managing on a very simple - and I mean very simple platform, which has served me well – until it didn’t!
I was ignoring the fact that my business was growing, and my technology platforms were not growing, because I didn’t know how to change, or what I needed to change to.
It got to a point where I was very busy, limping along until the day came where my platform collapsed and my business was literally crippled - no emails, no ability to communicate with the outside world!
I made an SOS call to Michael (who was away at the time) & Michael put me in touch with one of his highly skilled team members and instantly he went to work, weaving his technology magic right in front of my eyes – then hey presto – I was up and running!
I went from total disaster to operational in an hour or two.
From here Michael and the team have helped me move my business platforms to a more robust system, I now have a tech support program in place with HSM which gives me peace of mind that if I ever have any issues that I can reach out to the experts and know that their response is immediate. Technology is not my business – building is – so allowing HSM to do what they do best, allows me the space to do what I do best.

It's rare that we have any issues with the systems that are managed by HSM, but if I do have to call, the response is either immediate or very quick and the technicians are very knowledgeable and proficient. Great service and very happy with Michael and the team:)

An amazing level of expertise and consistent level of professional service. Our company has been using HSM IT for the last 3 years and could not be happier with the service they provide. Michael and his team are both courteous & polite, and extremely knowledgeable in a wide range of computer and IT related problems. The professionalism, patience and willingness to provide assistance that is consistently displayed by all HSM IT technicians is much appreciated by our staff and has often got us back on track. Nothing is ever too much of a problem for you.
We thank you for your diligence in looking after our IT support and infrastructure for our company.