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HQ Services Electrical, Air Conditioning & Plumbing

Address 274 Fifteenth Ave, Austral NSW, Australia
Phone +61 2 4666 0006
Hours
Monday07:00-17:30
Tuesday07:00-17:30
Wednesday07:00-17:30
Thursday07:00-17:30
Friday07:00-17:30
Saturday07:00-12:00
Sunday07:00-00:00
Website hqservices.com.au
Categories Air Conditioning Contractor, Air Conditioning Repair Service, Air Conditioning System Supplier, Electrician, Plumber
Rating 4.7 27 reviews
Nearest branches
HQ Services Electrical, Air Conditioning & Plumbing — Level 1/331 High St, Penrith NSW
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HQ Services Electrical, Air Conditioning & Plumbing reviews

27
Sort by: date highest rated lowest rated most helpful
Liz
12 July 2023 13:45

Luke, Grant, and the whole team are fantastic - great workmanship, extremely responsive, and know their business inside and out. We hired them for the electrical and plumbing work for a renovation, and will be bringing them in to do the HVAC work as well later this year.

mil
27 April 2023 4:32

The positive reviews on this page must be all FAKES and bought
This is the WORST company to deal with in terms of CUSTOMER SERVICE and HONESTY.
Avoid at all costs

Scott
19 August 2022 15:44

We had HA Services out recently to inspect + service our ducted air conditioning. The service man was excellent. On time, polite, professional and willing to listen and address the issues we had, WITHOUT pressuring us to have any “extras”.

This included offering two options for a replacement filter, explaining the pro’s and con’s of each etc.

The fixed price service was very reasonable, and having the technician call in on his way home to install the replacement filter was really kind.

I would highly recommend this company.

boby
26 July 2022 7:25

I had 2 ceiling exhaust fans replaced with HQ services and found that they value their customers and communicate well at every stage of a job, including in my case a follow up issue that was unrelated to the original work.

Option 2 (electrical) on their land line was going to message bank when trying to call them last I checked, worth ringing a few times to get through.

Greg
17 June 2022 8:20

Absolutely fantastic. Best Business I have ever dealt with.

Jake and his team were outstanding. Nothing was any trouble, knowledgeable, caring and completed everything on time. Solved any issue’s that popped up.

Explained what would happen and why with no nasty surprises.

I used these guys on the recommendation of my brother who they had replaced Air Con. They were everything he told me and more.

They even answer the phone on a Saturday always on time.

Truely a great experience.

Medkare
30 May 2022 14:26

Strongly recommended! We got a quick response with a high quality service. Jake is very professional.

user
19 March 2022 12:13

Amazing service!
My ducted air con broke down during the extreme hot weather recently and they squeezed me in so quickly to diagnose the problem.
I then went ahead with this company after such a good experience with replacement of my ducted system and the installers were great! Even battled the rain to make sure my install was completed! Very happy customer and would highly recommend! Special shout out to the office lady Sarah! She went above and beyond!

Sarah
30 January 2022 0:06

The technician was on time, very efficient and friendly. My AC is nice and clean and working better than ever!

Brendon
27 December 2021 15:41

Jake and his team took the time to understand our requirements, recommend the appropriate solution and answer all our questions clearly. Honest, friendly, open and professional - highly recommended.

Karen
21 December 2021 17:42

Luke supplied & installed my
Security System in my home.
His response to my email was extremely quick he said he would be out within the Hour & sure enough he was.
He offered a great price & the quality of his work is impeccable he cleaned up after himself & even tested the whole thing not once but twice before leaving.
He has also since done other jobs for me
I would recommend him & his Company to anyone.
Cheers Luke for your great work & I know if I need you again you will be as prompt & efficient as you have in the past.

Frank
13 December 2021 14:24

Engaged this company to replace a ducted air conditioning system. Our experience was excellent from start to end. Great advice on the new system, well priced, professional install and cleaned everything up before leaving. Would definitely recommend them to any prospective customer.

Ronald
26 August 2021 0:55

Their positive reviews must be fake! Wasted my day off on waiting for them.they didn't show up and didn't call.what a joke! You could at least call me!

Ketan
08 August 2021 22:33

Positive: Excellent Customer Service, Value for Money, Professionalism, Punctuality, Quality, Responsiveness and Innovative

I was referred to Luke by one of my neighbour. Luke contacted me and visited our place to discuss and understand our requirements.
During his visit, Luke arrived on time and was patient enough to discuss and provide us with good suggestions to think and agree on our requirement. After the visit, Luke had captured all our requirements accurately and the quote supplied to us was highly professional with competitive pricing. After reviewing the quote we decided to engage HQ Services to complete the job.
Due to the scope our job it was completed in 3 days as promised. On each day the boys were punctual and always went above and beyond while delivering the job. Luke has assisted us with installation of power points, downlights, fans with light, sensor lights, pendant and chandeliers. The boys after end of each day always tidy up our place. Luke and his team of apprentices were always a pleasure to deal with, with their professionalism, meticulous work, politeness and tidiness.
Definitely recommend HQ Services to anyone for electrical work.
Thank you Luke and team once again for your excellent service.

KEEP UP THE GOOD WORK LUKE AND HQ SERVICES.

Rick
02 September 2020 21:45

I’ve used HQ services electrical & air conditioning many times always punctual and fair pricing, I’ve dealt with Luke and can’t rate him highly enough. Excellent service

Matthew
29 August 2020 12:51

Reliable, knowledgeable electrician. Used multiple times and will continue using in the future

Aron
29 August 2020 7:05

I have unfortunately had the pleasure of dealing with HQ services twice now, fortunately for me it was just that! An absolute pleasure to deal with.

Had a few quotes for the first job I needed done,
Luke from HQ gave me a very reasonable quote and came across very professional and very down to earth, I bit the bullet and thankgod I did,
I cant speak highly enough about this buisness!

Not long after I had another job I wanted done and it was a no brainer, was another very happy outcome!

Thankyou!

Christine
25 August 2020 21:04

Luke has done a lot of electrical work for us. He has updated our powerboard, changed ceiling fans, light fittings, powerpoints, TV aerial wiring, moved nbn and phone wiring, garden light and sensor wiring and much more. Luke is reliable, friendly and does a good job. We appreciate Luke's willingness to come and help when we need electrical work. We would recommend him to anyone needing the skills of a good reliable and honest electrician.
Greg & Chris Watts

Glen
18 August 2020 9:43

Jake from HQ services was prompt friendly and honest, he detailed his installation process and provided a fixed fee to install our 14kW Daikan ducted Air conditioner with Wi-Fi which we absolutely love!

The team removed the old unit and then arrived early (7am) on the scheduled day to install the new unit, they worked quickly to complete the work. They protected our belongings with drop sheets and cleaned up after themselves.
It took them less than 6 hours to complete the install in our single story 3 bedroom house which had 7 outlets and 2 zones configured.

I would recommend HQ Services to anyone looking to install an air conditioner.

Thanks again and Great job boys!

Sean
16 August 2020 14:39

I have used this company many times in the past, from faulty power points, ceiling fan and air conditioning installations to safety switches and have always found them honest & reliable.
I would recommend this company.

Jaymie
05 August 2020 13:01

Highly recommend HQ Services Electrical & Air Conditioning. They installed a ducted airconditioner, down lights and new fans all throughout my house. Couldn’t be happier with the finished look and product. Thanks again guys, great job.

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