Hot Water and Heating

Great staff, great fireplaces.
My mum loves her Escea Freestanding Gas Log Fireplace supplied by HWHS & Installed by Jeremy Macpherson Plumbing.
Thanks so much to the entire team.

Joe & Michael has been very helpful to guide me through the process of the fireplaces and provided me fast with a good price. Happy! Awesome service!

Excellent and professional performance at all departmental levels: Sales, Admin, Accounts and Installation.
WE had also the chance to meet the owner and his wife, who were so helpful in resolving a critical interface issue for no charge.
Well Done.

The boys did a fantastic job installing my new Escea fire place. The unit had issues from the supplier but they where straight onto it and got the parts ordered and fixed it promptly. Thanks again for all the hard work, we love our new fire place.

Could not faulty the service, sales lady was very helpful and it was all so easy; told us all that we needed to know about the heater and warranty.

Hot Water & Heating supplied and installed our Escea DS1400. The service from start to finish was exceptional with detailed information throughout. We were very excited to have our fireplace installed and even gave it a test run in the 30 degree heat! We have no hesitation in recommending you contact Hot Water & Heating if you are considering a natural gas fireplace.

The girls at Hot water and heating were very helpful. And we love our new fireplace. We love them so much that even though we have a place near us that sold the same thing, we went with Hot water and heating even though they were over an hour away.

I love my DS 1150 Escea Fireplace. It looks amazing and modern and heats the house beautifully. I was hesitant at first as Hot Water and Heating is a little shop with nothing fussy about it, but the staff were very helpful with information on these amazing fireplaces. If I ever had a chance to do it again in another house, I would definitely go with these guys. Plus the price was good!

From our first visit to Hot Water and Heating to the final installation of our Escea gas fire, we were very impressed by the level of service, knowledge of the staff, thoroughness and efficiency. These are qualities rarely found now in retailers and suppliers. The information we received from Hot Water and Heating helped us decide on the correct gas fire for us. We have not been disappointed. We would have no hesitation in recommending Hot Water and Heating to anyone looking for first class customer service.

I don’t often write reviews but the professional service that I have experienced with Hot Water and Heating is exemplary and felt it warranted a five star review.

I have been renovating my kitchen and bathrooms and every step of the way the guys have given their expert advice and everything was done on time and minimal effort. Nothing was too much trouble! Thank you Arne.

I have now put in a gas fire in the living room which looks so lifelike, warms the whole living area and is economical to run. I get so many compliments.

The Showroom Manager was very helpful and knew her product, giving us direction in the style and size we would need. There are so many to choose from in all sizes and prices, we didn’t need to shop around.

I live in the Inner West and would not hesitate to recommend Hot Water and Heating for all your plumbing and a visit to their comprehensive showroom for all things ‘fires’.

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