Honcho
Address | Suite 703, Level 7, The Trust Building, 155 King St, Sydney NSW, Australia | ||||||||||
Phone | +61 1300 587 203 | ||||||||||
Hours |
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Website | honcho.com.au | ||||||||||
Categories | Business to Business Service | ||||||||||
Rating | 4.7 61 review | ||||||||||
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Honcho reviews
61Had my issue sorted in under 3 minutes when I was completely overwhelmed and lost. Clear, concise communication.
Very descriptive and easy to understand whilst explaining.happily satisfied with the help as operator "Shane" she was very quick at responding
Fantastic and hassle free service I got an ABN with in 5 minutes. I highly recommend their services to get ABN.
If you want your phone, email and postal address bombarded with garbage mail till the next epoch, then by all means, use Honcho. Otherwise, just use anyone else.
My first time trying to open a business and this team is so patient and understanding.thank you for all the online help and support. 10/10
I spoke to Karl about updating my ABN details and was very impressed with the online service that he provided. Many thanks for your assistance Karl. Tony Peeti
Very prompt. I have not given full stars as I have not completed the process as yet. Karl was quick and concise. Thanks
Very fast & friendly service, It was great being able to talk to someone via live chat and not an automated system.
Great service again to Honcho and Karl especially. So quick and full of information. Five stars again
I couldn't remember my Business name etc and when a chat popped up I replied and the person was helpful and I am finding that to sort out my problem it appears to be less onerous than it once was. I didn't get a business name which was my original query. Kathleen Garraway
I had a needed for some info and even though Honcho didn't do the original work they helped me out in record time. Very impressed.
Angie was really amazing, give correct answer to all my question and I even didn't notice that my ABN NUMBER has been cancelled if she did not look for me. Thank you Angie.
4 phone calls wasted with this group, trying to understand why my domain registration took well longer than the specified maximum of 5 business days. Only to discover that their 'automated' system didn't send me my credentials when the domain became active (5 days ago). Out of principle I asked if I could be refunded an amount based on the days I lost, of service I had paid for, or if my domain registration end date could be extended to cover until 2 years after I actually got the credentials. I was called back by a supervisor who wouldn't do anything for me. She acknowledged that it was an error on their behalf but refused to offer anything at all as a token of apology.
I will never have anything to do with this group or their subsidiaries again - I urge people to sidestep these guys and go elsewhere.
Finally, they tried to up-sell me to their package which includes a professional email.etc. But when I asked why they are so much more expensive than companies like Xero, their answer was that they have late night support - which Xero also has. If they had responded saying they were a local Aussie business that would have been enough. But they gave me bollix. This company is a black hole of idiocy. STAY AWAY.
Quick response and easy to understand explanations of the issues I have encountered.
Extremely helpful
Always willing to put in the extra mile to help. The quick chat function makes this very quick and easy when in a crisis.
I found Maddy, the person I talked to, to be very knowledgeable, helpful and friendly. Responses were instant and easy to understand. I highly recommend this website and the people providing the service.
The chat was with a most affable person Maddy and she was extremely helpful. Much appreciated her support and hope more people are so helpful. Thank You once again Maddy
Very efficient service - professional, knowledgeable and quick. Was able to get everything I needed.on a Sunday morning! Very convenient. Highly recommended.
Very simple and easy experience with Honcho. All I do is fill in some details and they do the rest. Received my reminder of business name renewal and within a few clicks and quick payment my business name was secure! I had a few questions and their live chat was easy to use and a service representative was quick with an informative response! Thanks Honcho and Katrina (service representative)
Very quick response, easily clarified, Ms Maddy made it look very easy and simple. Provided alternative solution. Excellent service!