Guzman y Gomez

Amazing place, great service, food was quick and very taste, big shout to Tatiana who was really kind and helped me ordering this delicious enchiladas

8: 30am, I’m stood waiting at the till for around 10 minutes, with no one behind the register to serve me. Guy making the coffees 5ft away didn’t acknowledge or reassure me that someone would be there soon to take my order. I asked him if it would be possible to get served, to which he just raised his eyebrows. He then popped his head round the corner, started speaking Spanish and a lady came strolling out. I told her that the customer service was really poor (which may have been a bad idea). The lady who served me and the guy making coffee, then once again started speaking Spanish to one another. Little do they know I speak basic Spanish, and it was something a long the lines of “don’t make the coffee”. I then waited a further 10 minutes whilst 5 people who ordered after me began to get their coffee. I asked the guy (overly politely) if he could make mine next, and he quite literally blanked me and walked away. I had to ask another lady if she could make it and she didn’t say a word. It looked like it killed her to serve me. In short, staff are horrendously rude. They’ll speak amongst themselves thinking you don’t understand and try their best to make your experience unpleasant. Seems like this has happened on a few occasions given the other reviews. Honestly, I won’t ever eat at GYG’s again.

One of the best Guzman y Gomez in Sydney! Even on the busiest days they seem to get the orders right and fast. Had the pleasure to get served by Diana who had great customer service all round. 5 stars for GYG australia square!

Laura made our food and it was so so good. Best cali burritos my friend and I have ever had. Friendly staff and when we went up to say thank you, Laura was lovely. Definitely get your Guzman from here!

Wow, what an amazing place. My first time in Sydney and what a great start to my trip. The service was excellent. Tatiana and the staff were all super helpful. I definitely recommend this Guzman y Gomez. You should check it out for yourself.

It was the best Tacos I have had! The service was superb! Tatiana and her staff were fantastic. I highly recommended this GYG @ Australian square

Nicolas is very friendly and always serving with a smile, I will definitely come back, we need more people like him, fast and friendly. 5

It is my favorite branch. The food is delicious and the guy at the counter named Nico is the best; the best service, he is always with a good attitude.

This location is right in the heart of the CBD.

Just 3 mins walk from Wynyard station exiting from George Street, the restaurant is located at Australia Square.

Ample space to sit, but during peak hours of office, you may find yourself with no spot.

I usually order on their app as it's quick and easy and let's me choose my last order easily.

Their burrittos are quite nice, along with a lot of the items on the menu.

Love their churoos!

I come here about 3 times a week for quite some time already and have to say that Nico is the absolute Best! He always goes above and beyond to make our experience better!
Thank you!

Excellent service, I will definitely come back here to eat burrito and thank you Alejo for your kind and charming service.

The food was amazing here and i would like to thank Sanisha for good customer service, she was very helpful and very friendly!

Excellent service, fast and good attention, Nicolas from sales, he took great care of us and made us the best coffee I’ve ever tasted in my life

Good food, fast service, friendly people. Big thanks to Alejo, definitely gonna come back soon!

Thank you very much, very good food and excellent customer service, thank you very much Alejandro great service, very attentive and helpful,

I leved the place and the attention of Nicolas Who took our order very well! We Will definitely come Back! The food is delicious and his attention is awesome! We need more People like him, so charismatic

Delicious & affordable food with good service makes Guzman Australia Sq my regular when I’m in the office. 100% recommend to locals. A really smooth experience when ordering on the app, from order to pickup in generally under 5 minutes. Special thanks to Alejandro!

Amazing service, since I step into the store Nicolas help us with everything, amazing food, very tidy and friendly service,

I ordered online and my food did not arrive, only the drinks. They do not answer the phone or give any support.

Bad service, for a coffee need to wait more than 10 minutes, it’s not like they are super busy, still staff are always slow. Whenever order chips, they always give cold one.