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Guitar Factory

Address 257 Church St, Parramatta NSW, Australia
Phone +61 2 9635 5552
Hours
Monday09:30-18:00
Tuesday09:30-18:00
Wednesday09:30-18:00
Thursday09:30-18:00
Friday09:30-18:00
Saturday09:30-16:00
Website www.drumfactory.com.au
Categories Drum Store, Guitar Store, Musical Instrument Store
Rating 4.1 79 reviews
Nearest branches
Guitar Factory — 255 Church St, Parramatta NSW
Similar companies nearby
Contreras Music — 10-12 Rickard St, Merrylands NSW
Carlingford Music Centre — 320 Pennant Hills Rd, Carlingford NSW

Guitar Factory reviews

79
Sort by: date highest rated lowest rated most helpful
Sisil
20 November 2023 9:58

I was searching for Roland VAD306 and found nowhere has got stocks.
Then went to purchase the lower level VAD103 that comes one Tom and one Cymbal lesser than VAD306.

Nick on Drum section of Drum Factory Parramatta suggested me to purchase TDKVX that he has setup with all Toms and cymbals on separate stands that gives me flexibility to move around anything to anyside as I want.

It uses the same VAD306 module, so output is the same.

Thank you Nick,

Sisil

Jeffrey
05 February 2023 6:00

Fantastic. I know Pete from his decades long service to helping drummers (as of course he is a great one) but thought Parramatta too far from Inner City. No 35 mins Got exactly what I wanted - a bunch of stuff (including sticks &&&&& that were a nightmare online to buy) checked out some other cool stuff 4 the future. Couldn’t recommend this place more. Been also to 2 or 3 other drum shops in last years & didn’t feel welcome. Had a awesome time at the DF. & finally sorted out my stuff.

Adrian
02 February 2023 19:03

The staff took their time with my indecisive teenager to help him decide on which of the 100s of cymbals to choose from and gave him a decent discount too. Thankyou

tony
29 December 2022 9:36

In a word "Fantastic" the boys in the drum shop know their stuff and bent over backwards to help me out. Big thanks to Steff who went above and beyond to source parts that I needed. With this kind of service and dedication, I'm happy to pay for postage because these guys stand behind their products 100%. This sort of service is a rarity now days. Thanks guys

John
25 December 2022 22:47

Love this little drum shoppe. My son and I make a point of visiting this and the sister Guitar Factory (right next door) everytime we come to Sydney. There's a great array of traps available to check out, the staff are awesome and very knowledgeable, and the range of traps is unparalleled. If you're into drums, you won't need to go much further!

Matt
06 December 2022 1:00

Very patient and helpful. I was very happy that they had more options available than other stores I had tried first.

M Yao
05 October 2022 15:52

Took my daughter here for the first time as recommended by her drum teacher to buy extra items. The service and products did not disapoint. Would buy again with no hesitation.

Joseph
21 September 2022 19:27

Great customer service and friendly staff in-store to help you out with all your drumming needs from acoustic to electronic hardware and additional equipment, gear and other accessories.

Red
07 September 2022 6:43

Awesome drum shop! Lots of stock and a fantastic range - friendly and knowledgable staff. Definitely a credit to the drumming community

jono
01 September 2022 16:21

Staff are super friendly, quality gear, loads to choose from. Stefan in particular went out of his way to find me exactly what I needed, definitely get down here for all your drum needs

Dinuja
24 August 2022 22:02

Ever since 2016, I have been shopping here for both acoustic and electronic instruments including hardware. They never disappoint.

Rob
01 July 2022 10:29

Great service. Wide selection of stock. If they don't have it - they'll order it in.
Thoroughly recommend.

Captain
13 June 2022 15:33

I have bought a number of items from the Drum Factory over the years, including Dw 9000 kickers and hardware, cymbals and other accessories.
Peter and Nick are such professionals, they are super knowledgeable and they have been consistently giving me top service.
I won't buy from anyone else.

Many thanks guys,
Kristjan

Felix
30 May 2022 21:41

By far the best drums and percussion store in NSW. Nick Pansini's a legend.
He'd go to great lengths to get the right gear and advice to fulfill your drumming needs! His drum lines' are awesome too!

Bellas
07 May 2022 8:29

The shop person was a ride C U (you know the rest). Yes you sell drums but sometimes music shops can sell other stuff on the side that is music related. Being sarcastic is the lowest form of wit and the shop assistants wit is only half! Knowing that covid has hurt a lot business let's hope you go out of business. I guess if you failed as a musician you end up as a shop assistant on shop assistant wages and living in Sydney the jokes on you. It's obvious that I am not from the western suburbs.back to the music shops on the north shore!

Sisil
09 April 2022 19:19

I was searching for Ronald VAD306 and found nowhere has got stocks.
Then went to purchase the lower level VAD103 that comes one Tom and one Cymbal lesser than VAD306.

Nick on Drum section of Drum Factory Parramatta suggested me to purchase TDKVX that he has setup with all Toms and cymbals on separate stands that gives me flexibility to move around anything to anyside as I want.

It uses the same VAD306 module, so output is the same.

Thank you Nick,

Sisil

Jay
03 July 2021 3:56

Great range of drums and smaller selection of percussion instruments. Friendly staff to help you with your budget and choices

Strages
06 May 2021 1:50

Nice helpful staff and plenty of musical instruments, you can play some of them as well as they have them setup.

David
29 April 2021 20:14

Overall very nice experience. Spent a lot of time choosing the best one for myself. Customer service is perfect as well. Price is a little bit higher than other online shops, but considering the in-store trail and after-sales service it is worthwhile buying. Highly recommonded.

Neil
01 April 2021 4:25

This is the worse outlet I have come across. I had a very bad experience buying an electronic drum set just before Christmas 2020. They never told me the truth about their product. I will never encourage anyone to buy a product from this company. They will tell any lie to sell a product. I got caught to them, but be aware when you intend to my a product from this company. The owner is terrible. He does not know how to deal with a customer issue. No honesty at all.

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