Four Seasons Hotel Sydney

Shabby rooms and outdated decor, which management doesnt seem to any immediate plans to remedy.
The location of this hotel is amazing. Walk to most of the main attractions in downtown Sydney.

I stayed here Jan 2020 had a really beautiful room with fabulous views. Thought I booked the same room, got something far inferior. Manager did her best to accommodate. Gave me a higher category room but it's in such desperate shape. The room is dark and falling apart. Lighting is appalling, almost none at all.

Apparently they renovated some rooms in 2018, but failed to do anything but a furniture refresh in their suites!? Really? Why? Which looks like they actually never changed the furniture since 2008.
I booked this with Amex Platinum Travel. They honestly should reevaluate their contract with this Four Seasons until they make the appropriate changes, as this is not the calibre of hotel for a 5 star category.
Staff really do try hard. Everyone from housekeeping to management. Its not their fault the company won't put money into their product. They even have fake flowers and annoyingly loud music in the lobby which just screams that it's trying to be like a Marriott W.
Not coming back to this property until they take serious stock and renovate.

Convenient location for traveling by tram and ferry. I stayed in a full harbor view room and could see the Harbor Bridge and Opera House from the room.
The room was cleaned frequently so it was clean. There were no hygiene-related inconveniences.
Live chat available through the Four Seasons app - Useful for foreigners who are more comfortable texting than calling. You can easily make room-related requests anytime, anywhere, and replies are very quick.
I liked that the staff were friendly during my stay. Especially when reserving a room, I had a request and sent a few messages, and they answered my questions kindly. The staff who helped me during check-in also explained things well and was pleasant.
If there is no additional charge, express check-out is possible by simply leaving your card key behind.
I can hear people in the hallway, but it doesn't disturb me while I sleep. The noise isn't loud. I sleep well, but I've never woken up because of the noise. I had a quiet time.

Conclusion: I stayed at the Four Seasons Hotel during my trip to Sydney. I was completely satisfied. I will go again next time I come to Sydney!

Would like to thank The Four Seasons Hotel for taking the best care of us on our 40th anniversary celebration, the staff went over and beyond to look after us, an experience we will never forget and will return next year.

Very good, Great service, the hotel staff were amazing and help me a lot as it was my first time at this hotel.

Located at The Rocks, the best location for viewing the Sydney Fireworks Festival every New Year, this hotel has a clean interior and a great view of the Opera House and Harbor Bridge.
The breakfast was really delicious, so I recommend it to people who are having a New Year's party or a year-end party.

Definitely a 5 star stay - the staff were amazing and beyond accommodating! We stayed for our sons 2nd birthday and they went above and beyond to make him feel special. Our room was so spacious and clean, everything in there was pure luxury. Thank you for making our overnight trip unforgettable for our little man’s birthday:)

The service is decent and also the facility and everything that made my trip complete. But the breakfast area is pretty small so sometimes you have to wait in queue and very small pool.

Had a harbour view view up around level 17, just amazing to wake up in the morning and look over Circular Quay. The room was quite small but suited my needs. The staff were friendly and helpful.

Loved the room and the layout of the room. It would have been nice to have a few more options on the day

Everything about this hotel was amazing from the staff to room to amenities. Super comfy bed and clean rooms. Highly recommend for a family trip too!

Wounderful stay. Was upgraded to Sydney Harbour View. Room service could improve a little. Food was cold and expensive. Overall I'll be back

Friendly and genuine staff. I had a really nice time. The room was perfect, bed super comfortable and it had very modern amenities. We'll definitely stay again.

Wow! So excited to come back! Booked this place for a fantastic rate at ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ I enjoyed this resort and I'm so grateful I stayed here cheaper than what I generally spend.

A fantastic hotel. The staff are great, friendly, and will go above and beyond to look after you. An incredible location also.

OMG! My wife and I haven't ever been to the Down Under and now, not only are we going there for my (belated) birthday, we are going to be staying in this magnificent property. The website convinced us that THIS is the 5-star hotel to visit while in Sydney. Not only is it within walking distance to some of the key attractions, but the reviews all over the web rave about the customer service, the ambiance, and the on-site accommodations. I truly am one lucky kid from Kansas.

Blood on the sheets.

I was having a much needed mom night away by myself. The Endota Spa located in the hotel was wonderful, and I would recommend any spa treatment there. The room was nice, and the customer service was good and fast - which I appreciated after I was going to bed and found (fresh) red blood on my sheets. Normally I'm someone who pulls back the covers to do a quick check for anything that doesn't look right, but this was the one time I did not do that. I was sitting with my feet under the covers then laid down after a while and just forgot to do my normal check. I was of course grossed out after seeing it. At first I checked to make sure it wasn't coming from me, and it wasn't. It looked to be either the sheets were not changed, or someone in housekeeping was unaware of a cut or nosebleed while they were changing the sheets. They were very speedy in coming to my room and changing out the linens. I didn't want that incident to ruin my stay there and was determined to put it from my mind, but it did leave a bit of a bad taste. I didn't expect to deal with something like that from a chain like the Four Seasons. Probably a one-of occurrence, but still sucks that it happened. Especially during a time when so many companies are taking extra measures in cleaning.

Didn’t stay, but walking up from the Rocks I need to urgently go to the restroom, I was dressed and presented well, but the lady behind desk put her nose in the air and asked if I was a guest I wasn’t so her response was there is the door and there are toilets elsewhere, so just about $$ not being helpful or compassionate in covid times, won’t ever stay at a Four Seasoning in the future.

The most comfy bed I have ever slept in, room is very nice and modern, location is soo good with 2 light rail stops very close, train station and ferry’s very close by too.staff are so helpful and friendly nothing is ever to much trouble.whenever in Sydney highly recommend to stay here

Fantastic hotel, right from when you pull up to the valet parking the service is impeccable. The room itself is so clean and tidy. House keeping even give you sanitiser and face masks for covid.
I loved waking up and ending my day with the harbour as my view and being able to sit on the day lounge made it even better!
Absolutely fabulous, we will be back for our anniversary

A fantastic hotel. The staff are great, friendly, and will go above and beyond to look after you. An incredible location also.

Exceeded my expectations! We celebrated our 5 year anniversary and they had a bottle of wine waiting for us when we checked into our room. Also for a light dinner and drinks we headed down to The Grain and had the most lovely bartender named Pablo who made our night amazing with personalised cocktails and genuine customer service. All in all a great premium stay and we will be back!