Fitness First Barangaroo Titanium

They keep harrassing me after I cancelled my membership more than a year ago. Literally spoke to them a few days ago and they are calling again.

They do not refund payments for PT when you close a membership with them. Titanium owes me $49.

I joined the club and closed the membership within a week. Paid for PT when I joined it and was promised the PT manager contacts me within a week to arrange a session.

I kept an eye on my phone and waited for them to get in touch but no-one did. I attended the gym for that week and came to a conclusion that the gym does not fit my needs and cancelled the membership.

Now, Titanium gym refuses to refund the payment for PT which does not go in line with their Cancellation / Termination policy:

“All monies paid will be refunded with the exception of a reasonable administration fee which shall be payable by you if your membership card and/or 24.7 access pass or any other merchandise you received on joining are not returned within seven (7) days of termination of your Agreement. ”

I tried to contact Titanium gym to see if they follow some other policy but they ignore my messages.https://www.fitnessfirst.com.au/terms-and-conditions/

I've sent 3 emails to sign up for a membership at this club and haven't received a single response. Clearly they're too exclusive to sign up new paying members, wondering if their facilities are a poor as their sales/customer service.

Great PT staff, good equipment but filthy, smelly showers. Lots of complaints over many months but nothing has been done.

Nothing special and lacking of equipments …. And more expensive that a standard fitness first …. No thanks….

Very average, dnt expect much equipments in there. According to them they are titanium based on their location and all you can see is just a building that blocked every single view and there is nothing special about them.
Sorry if im honest

The staff are lovely and would give this place five stars, but the music volume is WAY TOO LOUD.

10 pm on 29th of march 2022.no more than eight people in the gym.

The gym sound system was uncomfortably loud to block out the 200 BPM fitness first music I had AirPods in.noise cancelling on. My volume was roughly 80%. I still couldn't suppress the pop music making my ears bleed and expediting my trip to the otolaryngologist.

Could you please turn the volume down, especially when you have so many speakers in close proximity that would technically allow you to fill the space nicely at a lower volume.

I was in the bench press area for reference.

I will love to change this review to 5 stars if management takes this review seriously.

Amazing environment, helpful staff. Personal training session is a good recommendation to kick things off with. Thanks Kate and Mike.

They let all the people join the titanium for free at Barangaroo after they shut Shelley Street.
They are here for the same price so basically they ruined the whole place.
Full of men.
Not fair on those paying titanium or black label.

Had one yoga class here in 2019. The teacher didn’t demonstrate any pose. It feels like she learned those lines the night before, all she need to do is to read it out. Hope it has been improved.

I like the machine for checking body fat. Nice touch.

Nothing special about this gym. Being a Titanium I was expecting it to be huge and a level above the Platinums.
The gym was too small particularly around the weights and machines area and not spacious enough, and the music was quite soft and depressing.
A note to members - when one lifts heavy dumbbells, show some respect and stay clear of the person for a few moments.
A very disappointing experience i'm afraid.

Sincerely hope my review is noted and the place is seriously upgraded.

Staff are very friendly and great but the gym itself is very overpriced, I signed up just before COVID-19 and was supposed to be on a 7 day or so trial but due to restrictions I wasn’t able to cancel the contract in person. The 7 days had passed and I was charged the fortnightly rate when the complimentary COVID-19 freeze period was no longer available, I can’t even afford the payments as my job situation has changed due to redundancy and now I’m stuck in a year long contract that I’m not even using, this expense is too much for me: (

Really nice staff. The gym isn't an upgrade over the other platinum ones but it's really convenient.

Black Label member in Germany. The gym wouldn't allow me to train despite having all the necessary paperwork. On glance, nothing amazing about the gym despite being a "titanium" level.

It's great value for what you get considering you can use the gym and have unlimited access to Barre, Yoga and Pilates classes with another studio.
The gym itself is nothing special though - considering the price you pay, they don't even offer complimentary towels. Gym space is quite small and cramped together.

Barangaroo has some group class which other FF does not. Needless to say the super quality amenities here.

I have been a member for one year. In all honesty, there is nothing "special" about Fitness First Barangaroo. It's reliability small with not a lot of selection on the weights and cardio section, along with no extra club benefits. With $120FN you can get memberships with other gyms that provide a lot of benefits.
Being a black label member, I did receive complimentary towels. However, the towels were always dirty with stains on them. The bathroom showers are not clean.
It's a convenient gym if you work around Barangaroo, but not worth the money.
However, the staff and management are very friendly and always give great advice to help members achieve their desired body results.

Premium facility, excellent grade equipment. Bathrooms are normally well maintained and good selection of trainers

Beautiful, spacious, immaculate. Lots of racks, tons of room. Premium club with all the bells and whistles.

Good facilities and classes. Staff is helpful. A little pricey though works well for me as it's close to the workplace.
Lockers can get annoying though, sometimes they wouldn't open or close easily.