First National Real Estate Batemans Bay

Outstanding Hands On Interactive Communication. Kasia stepped up to assist us with finding our new 'beach location house' and did a great job negotiating with the vendors and providing additional support in design and maintenance ideas for the new property.

We were very happy with her bubbly, warm and engaging manner and were glad to have her involved in our house transaction.

Thanks Crystal and the team at Elders for the professional work and time taken to look after my property.
Great service

Thanks Bec, you fought hard for this sale. In uncertain times many are finding selling their home troublesome, my situation wasn't any different however having Bec as my agent made the roller-coaster ride bearable. No matter the circumstances Bec remained positive, honest, professional and displayed endless empathy towards my individual situation. Bec's communication is exceptional, not once did I feel like an inconvenience with calls/messages.
I also found Bec's team to be very accommodating and considerate.
Beyond recommend Bec (& team)

Crystal؜ Heffernan and First National Real Estate, Batemans Bay #1 choice for Property Managing
Crystal Heffernan has been managing my property for the past 4 months.
I wanted to review Crystal because someone with her skill and conscientiousness deserves high praise!
Crystal is hardworking, very professional and an all round nice person who goes that "extra mile" for you in her management and choice of tenant for you.
She is a good communicator and provides a safe and comfortable go-between for owner and tenant.
I am completely happy with putting my house in her hands knowing there's no one better!
I'm sticking with Crystal. If you want a property manager, look no further than Crystal from “First National Real Estate, Batemans Bay”.

Confidence
Rebecca, Ros and Team were very professional and caring throughout the selling of the house. Rebecca was always keeping us informed and updated about the housing market nothing was a problem Would highly recommend Bec and her team.

Exceptional service!
From the very first inspection of the property Roslyn was upfront about everything and also helped us to imagine our family living in the home.
She worked with us right through the busy Christmas and new year period and would always answer our calls no matter the time or day.
She really provided exceptional service and we’re glad she was the person to guide us through purchasing our first home!

Bec Roz & the team were amazing very friendly & professional
Bec gave a very honest appraisal and when the market was constantly changing Bec gave us sound advice on current market situation recommending changes where necessary.
All queries were answered promptly, they went above & beyond our expectations.
We would highly recommend Bec and her team for their professionalism and caring.

We would like to provide some feedback on Roz Pollard of Batemans Bay First National. Roz Pollard went above and beyond to help us on our journey to find a new home. From our first meeting Roz was engaging, committed and transparent in understanding everything we wanted in a property. Roz showed us 3 great properties and worked hard to get us close on an unsuccessful negotiation. Although we bought through another agent, it was not a reflection on Roz. We happily recommend Roz and know she will do her best for you.

Steve and Liz Kidd
Malua Bay

Rebecca was very professional, friendly and clearly explained the process in selling our home.
Our experience with Rebecca in selling our house was excellent. The marketing review provided to us in relation to the immediate recent real estate activities seemed very appropriate and accurate. Rebecca's guidance as to the expected value of our house was most helpful and we were pleased with the outcome. Rebecca was very accessible when we required information or had further questions no matter what time of day.
Throughout the entire process, Rebecca and support team kept us fully informed of every new development which gave us confidence in the manner in which the process was managed.
In summary, Rebecca's most impressive marketing awareness, communication skills and professionalism did not just cease with the successful sale of our property. When asked and without hesitation, Rebecca extended to us good advice in relation to the next phase of finding a new downsized residence to replace our sold property.
Although the new home we happened to make an offer on was not a property sold by Rebecca's company we would highly recommend Rebecca and her support team to anyone considering selling or buying a property.

Informative, prompt, and professional.
Kaylene was a pleasure to work with. Her knowledge of the market was extensive, enabling us to find just the right property. Kaylene was informative and prompt with her communication and I would highly recommend seeking her help when buying or selling real estate.

Very positive experience. We were recommended to Bec and have not in anyway been disappointed. Bec has been enthusiastic in her advertising and marketing of our land for sale and very timely and diligent in keeping us informed about interest shown. Bec has been very upbeat, helpful and optimistic in what can only be described as a number of 'bizarre' prospective purchasers and ultimately time wasters during the course of the sale. That said, Bec stuck in there and got us a great outcome. Thank you Bec.

Quick sale. Very good results due to favourable market situation and dedicated work of Rebecca Shepheard and the rest of the staff of Batemans Bay First National Real Estate. Impressive result was to our mutual satisfaction.

Sale of Townhouse, at Long Beach by a professional real estate agent Rebecca Shepheard
Rebecca, sold my property, at the price listed, I was very happy with the outcome as it sold prior to first open house. I would highly recommend Bec, with FNBB

They are a professional team easy to talk to informative right from the first time we meet representative (Grant)

Professionalism and Personable
Grant was very knowledgeable and professional from the first phone call to after settlement. His knowledge of the local area is vast and made us feel very comfortable considering our lack of knowledge about Batemans Bay.

Jason and I found Rebecca to be very friendly, approachable and professional throughout our purchase of Karoola Cres. Rebecca had great knowledge of the property and continued to communicate with us throughout the process. We will have no hesitation in highly recommending Rebecca to others and look forward to any future sales or purchases with her.

Bec was helpful and friendly. She has excellent local knowledge and the ability to move properties in a timely manner. Above all else, she is honest, fair and professional.

Our dealings with Bec were short and to the point as she helped make the purchase of our house in Long Beach a very hassle free and efficient process. Bec made time to show us the house outside the open house schedule and provided us with good local insights which helped us with the purchase.

Emilie was a delight to work with from day one. She provided us with support throughout the process of listing our townhouse with the agency, giving us detailed information on market research, listing price, marketing plan and answered every question we had. We were kept updated by email and phone calls regularly and felt assured throughout that our needs were being met. She has an easy going but assured manner and paid fine attention to detail in helping us stage our home to best effect, giving advice on how to position the property for maximum success of a sale. We highly recommend her for her skills and personable approach.

We had the absolute pleasure of dealing with Bec of First National Batemans Bay. She was professional, polite and friendly. Would not hesitate to use her again and would recommend anyone needing a real estate agent to contact her.
Jo & Greg Davie