Ergonomic Essentials

I ordered a replacement Evoluent compact keyboard yesterday at around midday, after a tea accident rendered my previous one useless.: - (I work as a freelance writer so my keyboard is essential for my work. When I mentioned this to the team, they made sure my order was packed and sent yesterday via Express post. It arrived before 9am today - less than 24 hours after I placed my order. As I live in regional NSW, I didn't expect to receive the order for at least two days, so I'm thoroughly impressed by your customer service and by Australia Post's speedy delivery. Thank you!

I bought a chair to use when working at home. The staff were very friendly and knowledgeable in store and gave me lots of time to try out different sizes and show me how to adjust the seats based on what I needed. When my chair arrived I was easily able set it up based on their advice and have felt a difference in how long I can sit working at my desk.

I have dealt with Ergonomic Essentials for a number of years now and find them friendly and easy to deal with.
They go out of their way to assist with any query I have and once a product is ordered, it's delivered well within a week and 90% of the time, it arrives on my doorstep the following day.
Can't say enough good things about this company - Ruth and Marty are always happy to help at the other end of the phone line!

Don’t waste your time or money on this business. No customer service. When my expensive purchase was faulty I called to ask about returning it. I was told I have to pay the postage for returning a faulty item. I found the staff rude. I sent the faulty item back and waited nearly 2 weeks with no communication from anyone as to what’s happening with my replacement. I had to call them and was told they had to send off my purchase to the company that make it and they can’t find anything wrong with it but they got the OK to send me a replacement. Made me feel like I made up the issue. I now have my replacement and it’s perfect. I love it but not worth the effort or expense. There is a reason there are only 2 other reviews for this business that are both years old.

Ergonomic Essentials go above and beyond in terms of customer service. They were able to help me by providing spare parts for a keyboard that was out of warranty. Whenever I deal with them the transaction is seamless and fast. We always receive our orders the next day. They are fantastic!