OCEANIABIZ.COM

Electronic Arts

Address level 16/347 Kent St, Sydney NSW, Australia
Phone +61 2 8569 1200
Hours
Monday08:00-18:00
Tuesday08:00-18:00
Wednesday08:00-18:00
Thursday08:00-18:00
Friday08:00-18:00
Website www.ea.com
Categories Publisher
Rating 2.2 10 reviews
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Electronic Arts reviews

10
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Dead
17 December 2022 4:47

EA games have ripped me off multiple times. I've purchased Battlefield 1. The redeem code didn't work and even after showing them my recipe I was told to return it to the store as it wasn't ES's problem. Which I did and the store told me it's an EA problem and it had nothing to do with them. $90 down the drain.
About a year ago I bought Command and Conquer Generals for myself. Again had issues redeeming the code. Support's response after an hour of trouble shooting, "it's an old game" and that was it. Again, I have proof of purchase and I couldn't get access to the game.
My mate bought me C&C Generals last night as a digital gift. It couldn't be redeemed. I just spent 2 hours talking to EA support, trouble shooting every option available! Their response in the end was "this seems to be an ongoing issue for you which we can't resolve". How much money will this dirty company take?
I'd contacted the ACCC and provided all the details after the first incident with C&C Generals. What did EA do? Ignored the ACCC, as they only that the ACCC can't legally do a single thing if they don't engage with them. In the end my case manager told me all I could do is take them to small claims court.
I've kept every recipe, every proof of purchase and ever digital transcript. EA will not get away with this. I use Steam and EpicGames and I've never had a single issue with either. EA/Origin is the bane of my existence.

Dylan
18 July 2022 7:57

EA you need to fix your issues Apex sever issues are seriously broken stop adding content as fast as fortnite and focus on the major bugs and maitentance on the game your treating it like is garbage

Gracie
10 January 2022 0:05

Would love to thank you guys for your latest sims4 update erasing all my custom content which was most of my game and pretty much making me start from scratch and then also not having an email or webform submission available because you know you are screwing everyone over. If your ‘updates’ are going to screw us all over why allow custom content in the first place! What a great way to ruin a Friday night. Thanks a bunch

Amanda
28 December 2020 13:50

ALL help contact methods are closed Down even during business hours.
I am needing assistance to get 2 game expansion packs transferred to my daughter's acct.
But with no luck at all.

AmMzz

Amanda
02 June 2020 9:37

ALL help contact methods are closed Down even during business hours.
I am needing assistance to get 2 game expansion packs transferred to my daughter's acct.
But with no luck at all.

AmMzz

joshua
21 February 2020 23:01

EA is by far the worse company.
All ways disconnecting to the EA servers.
It seems to be that there servers are all ways under maintenance.

Craig
28 May 2019 12:28

Battlefield games by EA.by now EA should know the concept "real life or realistic war"
my friends at EA think a head butt from an enemy can kill me while im pumping three rounds of MMG into his chest is an acceptable concept of "real life or realistic war" - please can i have my money back?

Clare
22 February 2019 6:17

Ea is the worst company in the century of companies

Can i make a appointment with you soo we can have a chat about you making a another patch update for the sims 4 get famous like seriously you should make appointments with people ok seriously do your job properly you won’t have people yelling at you

Carl
14 January 2019 11:10

You always fail to deliver, and now go to insult customers/gamers?
keep you BF V trash, i hope your company continues to take a massive hit since $$$ are the only thing you understand.im glad i never bought the beta garbage, and will never buy an EA title again.

VikiBG
12 August 2018 1:57

Need for speed no limits so many hackers in the game and you do not do anything to remove them?

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