Eastwood HiFi

This might be the most satisfying purchase I’ve made in recent years. I bought two Martin Logan Foundation series speakers from them. Craig guided us through a listening session, providing honest advice within our budget without pushing any unnecessary equipment, unlike another store we’ve visited. A week later, Mike allowed me to listen to the speakers again until I decided to make the purchase. Mike also gave me the height recommendation for speaker stands, and I’m now grateful I followed his advice, saving me a potential return trip to the store:) These guys are fantastic! If I have any future needs, this would be the store I’d most willingly go to.

Mike at Eastwood hifi has provided tons of great information based on years of experience. Great brands at competitive prices. Definitely worth checking them out the next time you’re in the market for quality hifi gear!

Purchased some Polk towers online, went in to pick them up and was greeted by Mike who patiently showed me some centre speakers I was interested and took the time to show me some demonstrations. Very knowledgeable and has a true passion for his work which is evident. I will definitely be back.

Purchased a Yamaha RX-A4A just over a year ago from Eastwood Hi-Fi and one of the surround channels has just died. Still under warranty so all good but was going to be a big delay in getting replacement parts from overseas.
Nick from Eastwood Hi-Fi has been fantastic to deal with at every step of the way.
He helped to expediate the process and has been in constant communication with me at every step of the process. Their after sales service is second to none and I would highly recommend asking for Nick if you need anything. Well done and thanks!

Mike, Nick and Craig have been outstanding in their customer service, professionalism, follow up and trouble shooting and couldn't expect a better customer service. Great stuff.

This review is for service only at this stage as I have not purchased the gear.
Sent Mike an email asking for his recommendations as to a suitable system for my lounge and TV room. Within about 10 mins he replied with a quote explaining why he advises the listed equipment and his suggestions as to Atmos speakers.
All this without spending a penny (as yet) or stepped foot in the store (visit planned soon).
In this day and age of internet shopping it is so nice that people still have trust in consumers to go out of their way to provide advice with no expectations.
Mike.you are a champion and I very much look forward to purchasing the system through you and setting it up.
Cheers
Alastair

Really fantastic shop with patient and relaxed staff/salespeople. They're really there to help you understand the products and what you're trying to go for. I went in there to look for floor standing speakers and spent almost an hour listening to various sets and various different songs. Staff were on hand to show different models and set them up for comparison. Didn't feel pressure at all during my time there.

I can't speak highly enough of these guys. Gave me a fantastic price one some amazing Polk speakers. Then went above and beyond to solve a Warranty issue with a damaged speaker grille, whereby they provided me the grilles off their own speakers while they dealt with the manufacturer. Aside from great service, the team are top blokes all around. I wouldn't hesitate to recommend Eastwood hifi and purchase from them again.

The after sales service is absolutely outstanding. We bought our whole sound system for our house over 5 years ago and could not be happier with it.
When we recently had a problem with our outside speakers Nick offered to either mend them or replace them even though they were out of warranty.
I have never experienced such patient and helpful customer service. Outstanding!

This store is just brilliant. The staff is extremely helpful, knowledgeable and friendly. They are honest and will help you find the right system for your needs. I had little understanding of what I needed and they guided me through patiently and informatively. Can't recommend enough!

Fantastic service provided by Nick from eastwood hifi.

From the first initial phone call enquiring about a certain Yamaha amplifiers, Nick's familiarity with the models and advice on what was best based on what I wanted was spot on.

Nick showing initiative in consultation with other staff gave me a courtesy phone call back the same day to advise on potential issues that may need to considered with the choice of models / speakers I was looking to use.
He also took it on himself (in advance) to enquire on available stock, best price and approximate lead times saving me any potential follow up phone calls I would have had to make.
Well done Nick and again Thank you!

The boys from Eastwood Hi-fi

If you really want the best and no regrets I really have to thank Mike, Nick and Craig who makes the best speaker cables ever i would give him 10 stars as the cable work he did was above and beyond the best if you need the best you know who to call.what can i say about Mike and Nick
complete gentlemen will go beyond there means to helping you. They helped me build my Paradigm speaker system with Monitor Audio Atmos speakers and REL subwoofer this is a fully immersive system for true Atmos.which consist of a pair of Paradigm 800F
Paradigm 600C for centre
Paradigm a pair of 100B
Paradigm a pair of surround 3
REL HT/1205
Monitor Audio Bronze AMS Dolby Atmos register trade mark enabled speakers x4
Plus all the cable work from Craig great work mate.
Thankyou so much Mike, Nick and also Craig

Always a pleasure doing business with Nick. No nonsense advice, no unnecessary upsell. Ordered a new turntable on Thursday, arrived in country NSW Monday. Highly recommended.

Great team here at Eastwood hifi, great listening rooms and friendly staff that are more than happy to help you out to find the right gear. Good place to demo the Q Acoustics and monitor audio range as well as SVS and REL subs for those looking at dipping their toes into quality hifi gear

Nicely presented store with good listening rooms. Their brand preference and range is of great quality. Very accommodating and knowledgeable staff who are able to recommend components that fit with your budget and requirements. If you're serious and passionate about HiFi and Home Theater, go here as they share your passion.

Nick and the team are the absolute best. Polite, professional, knowleagble. They could not have been more helpful with technical help.
I have been a customer since these guys were actually located in Eastwood and would not go anywhere else for my hi-fi needs.
If I could give more than 5 stars, I would.
Neil

This review is a bit wordy but it's worth the read.
I dealt mainly with Nick and Craig. Both gave friendly but very professional advice and service. There was no hard sell and, as we went through the sales process, I asked about several options. They gave me good answers with explanations as to why I didn't need this or why I might get some worthwhile benefit from that.
From the outset, Nick advised me that, when my system arrived at my house (free freight, btw), they would be happy to spend some time on the phone with me to help me go through the settings even if I thought I had them right so that I could be sure that I hadn't missed anything.
Well, Craig went through that process with me and we had an issue with my TV settings. He went and did some research on the spot and called me back 15mins later with an answer. There was a setting deep within the menu system of my TV that he hadn't come across before. We made the adjustment and magic happened. Suddenly, beautiful, crisp, full sound was there and we finished going through the rest of the settings.
I had made a couple of bad settings and Craig explained why they were not the best choices. Once we were done, he again offered that if I needed any further help, they were just a phone call away.
Whilst this review is specifically about Eastwood, for those that are interested, I bought the Yamaha RX-V6A Receiver/amp along with matching Yamaha NS-555 5.1 surround speakers. They sound fantastic!

Post Script: It's now been nearly a year and I have been given a new TV. I had a little trouble with connections and I remembered Eastwood's promise to always help if needed. A quick call to them and the problem was easily fixed. Once again, the customer service at Eastwood was cheerful, professional and willing. They really meant it when they told me that the service doesn't stop once they have your money!

Fantastic experience dealing with these guys. Was looking for my first home theatre sound system to do away with soundbars and tv sound (yuck) and they were extremely helpfull in coming up with a great system for my needs. A pleasure to deal with and with great prices and helpfull advice to take the struggle out of working out what to get.
Couldnt be happier as this Monitor Audio system just blows me away everytime i turn it on. I cant recommend them highly enough

Mike and the crew at Eastwood Hifi
Are absolutely outstanding.

Sale and installation of
Yamaha RX-A2080 AVENTAGE 9CH AV Receiver With MusicCast x 6
Yamaha WXA-50 MusicCast Zone Amplifiers
Paradigm Pro Series P80-R 8” ceiling speakers x 9
Mike really went out of his way to help us in the right direction. Our internet service was pretty bad so there was obvious Tecnical issues with the music cast app,
However Mike never gave up on us, and with the help of Morgan their installation technician they continued to try other methods to make it perfect. The bottom line is, they got it all working perfectly and I couldn’t be happier with final results.

Everyone I dealt with was super helpful and knowledgeable. No hard sell, and they’re happy to give out advice and recommendations based on both quality and value so you get great gear for your money. And all of this while we were both in lockdown at opposite sides of the country. I’ll definitely be coming back when it’s time to expand/upgrade.