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dusk Wollongong

Address Central, Level 1, Shop 226/200 Crown St, Wollongong NSW, Australia
Phone +61 2 4201 0586
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-17:30
Saturday09:00-16:00
Sunday10:00-16:00
Website www.dusk.com.au
Categories Candle Store, Flavours Fragrances and Aroma Supplier, Gift Shop, Home Goods Store, Home Improvement Store
Rating 2.9 8 reviews
Nearest branches
dusk Shellharbour — Shop 1103, Stockland Shellharbour, 211 Lake Entrance Rd, Blackbutt NSW
dusk Macarthur Square — Shop L45, Macarthur Square, 200 Gilchrist Dr, Campbelltown NSW
dusk Narellan — Shop T56, Narellan Town Centre, 326 Camden Valley Wy, Narellan NSW
Dusk Miranda — Shop 1155, Westfield Miranda 600, Kingsway, Miranda NSW
Similar companies nearby
Transpire Hair — 2/112 Central Rd, Unanderra NSW
Pure Beauty — Shop 45/19 Princes Hwy, Figtree NSW

dusk Wollongong reviews

8
Sort by: date highest rated lowest rated most helpful
Gemma
13 December 2023 8:48

The lady that served me today had terrible customer service. No amount of "love", "hun" or "thanks" will fix your tone or make up for how rude you were. I felt like I was rushed, there was no consideration for my questions.it was a "take your money and get rid of you" situation. I will be avoiding Dusk wollongong for now on if I see her working there. She didn't even ask me for my membership.

Maree
06 December 2023 3:44

Did not get any assistance for 20 minutes despite the store having no customers at one point except me. All employees ignored me and continued stocking shelves. Went to pay and the server gave me attitude when I asked for a bag even though the other customers had been asked if they wanted one. Always disappointed with my experiences at this store. Come here if you want to be treated horribly.

shane
01 May 2023 10:22

Refuses to honour warranty on faulty item, states they must test the item, but being a diffuser will take a few hours, and they don't have time to do that.

Jennifer
14 February 2023 10:02

The customer service at Dusk Wollongong is exceptional every time i go in there.

What im very disappointed about is the low quality of the scented candles and oil/stick diffusers of late.

Im a member and purchase regularly. Ive noticed the lime and vanilla scented pillar candles at $50 for 2 has NO scent at all.

Im pregnant and my sense of smell is heightened.

Im better off purchasing the triple soy scented candles from Glebe Markets, which sadly is closing down.

Thanks for the good customer service, but i wont return due to the poor quality in dusk products.

Brenden
13 June 2021 21:06

Looked for unscented pillar candles and asked the staff. A lady called Anna told us no we don't have them, didn't ask anything else or try to help at all. We looked around the shop ourselves and then found exactly the unscented pillar candles we had wanted. Very poor customer service.

Linda
11 June 2021 7:43

Love my dusk. Great place to add those finer touches to your home. Fragrances are such an essential to modern living. They accentuate our senses in a peaceful way.
#peacelindasingh

Emily
21 March 2021 23:59

Just had the best customer service from Joy this morning in the Wollongong store. What a lovely lady, will be back next week for more candle melts. Thanks for the laughs

Kiara
06 December 2019 6:08

Friendly staff and some good deals available, I always end up spending more than planned while here

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