Di Pacci Coffee Company

Damien and the team at Di Pacci were incredibly professional and friendly. Damien provided plenty of information to help me with deciding which espresso machine best suited my needs. The team showed me how to operate the machine and gave me plenty of time to ask lots of questions.

If you are wanting to get a home coffee setup, I can't recommend Di Pacci enough!

Absolutely amazing team!
Professional, friendly and very patient with someone who had not used a coffee machine in over 15 years.
We used one of their rental machines for our event and it could not have been easier!
Instructions were great and the machine was fantastic.
Thank you so much!

I've had several dealings with Dipacci Coffee and every one was simple, well priced and efficient. The staff are friendly and happy to answer any questions. Dipacci is my go to for anything to do with coffee. The best.

Fabulous service!

I recently purchased a home coffee set up from Di Pacci at Roselands. The showroom is large with a huge array of everthing related to coffee making - somewhat overwhelming for this inexperienced home barista! Thankfully Damien came to the rescue providing several suggestions resulting in my eventual purchase of a Bellezza Bellona coffee machine and a Eureka Mignon Specialita grinder. He also helped set me up with the basics needed for coffee making and offered a barista course too!

In addition Damien organised Alex to deliver and set up my coffee machine and grinder. Alex was a real gem. He took time to ensure both machines worked well and provided me with some very practical tips on using both the grinder and making good coffee.

Thank you Di Pacci for great service

Victorian manager, Fortunato Renda of Dipacci Thomastown was incredibly helpful. Having learnt I need coffee & the means for my European cycling trip, a hand grinder & a couple of bags later, I'm on my way. Excellent service & customer management, I'll go back upon return to Melbourne.

Ordered a expobar office machine on tuesday, arrived thursday so excellent timeframe… couldn’t be happier with the new machine, a big step up from my rancillio.excellent advice over the phone from damien whom helped make the purchase choice easier. Troy

If your looking for a coffee machine supplier, Dipacci Has been my go to for all my cafes. I've opened multiple cafes and Michael truely is the Coffee Machine Specialist!

Recent purchase of 2nd Hand coffee machine for our Restaurant great price, great service from Damien and Staff

10/10 to this coffee machine wholesalers, was able to pick up my used machine cheap. Michael had his team also installed it.great service

Our purchase experience with DiPacci was first class.
The staff were very helpful and were able to answer all our questions when we called. 48 hours later our new machine arrived which was quite extraordinary during the holiday season.
As we unpacked it all our concerns about purchasing floor stock were gone, everything was there and the machine had clearly never been used.
We are still learning how to get the most out of the Inizio as it is so different from our previous machine. The programmable pre-infusion works well and the espresso tastes so much better that it is hard to believe we are using the same coffee.
The steam power is incredible and after some experimenting with the different nozzles that were supplied with the machine we are now getting silky smooth milk and have even managed to fluke some Latte art.
Overall we are very happy, the Inizio looks like it is built to last and is good value for money when compared to similar machines.

This company has amazing customer service and went above and beyond to ensure I was satisfied 10/10

The worst sales representatives department, it’s lousy, ignorant and abrupt. Unfit incompetent and inconsistence in answering our questions and inquiries about their coffee company machines and so forth. I don’t recommend to my own enemies if had any mate. Poorest head of management and staff all they want is your cash and they have absolutely no curtesy over any new clientele business. Rubbishhhh communication skills, they’ve none. I grade them zero out of five start here!

I've been using Dipacci for a number of years to help with my commerical coffee machine repair.the level of service is second to none.if you have a coffee machine & need a repair or service these guys will not let you down.

These guys are the real deal. Took the time to talk through all the options for us. We bought a Bezzera BZ10 and silenzio grinder - very happy with it! 10/10 recommend for friendly, professional and Knowledgable staff. Thank you!

We're in the process of opening our new shop, being first time shop owners we've been looking for used coffee machine supplier. The Di Pacci team have been amazing in pre sales assistance and their support after we purchased our used la marzocco coffee machine has been amazing. It was installed and we we're provided with a detailed guide on how to use the machine. Highlight recommended!

Amazing service, purchased one day and received the goods next day. The shipment was interstate as well.
God Bless you guys!

I bought an ECM machine here last week and I have to say Fortunato couldn’t have been more helpful and generous! I highly recommend Dipacci for fantastic customer service and value for money.

The greatest coffee beans I’ve had! Love the Dipacci coffee beans. They are honestly the best. For me I like the texture and flavour

Your coffee beans are the best! The Hurricane blend is my favourite. I have also decided to try the stronger Arabian blend to come in on my next order. Cannot fault your products or service.

Bought Eureka Atom 65 from Dipacci. Excellent service, product and experience overall. From initial communication, fair pricing and speedy delivery, I can’t fault the transaction. The grinder itself is a vast improvement over my Barattza Sette, producing great clump free grounds time after time, and perhaps best of all, it’s practically silent! Thanks guys, you’ve made a repeat customer in me.