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DearJane Medical

Address 21 Clevedon St, Botany NSW, Australia
Phone +61 1300 770 161
Hours
Monday09:00-18:00
Tuesday09:00-18:00
Wednesday09:00-18:00
Thursday09:00-18:00
Friday09:00-18:00
Website dearjane.com.au
Categories Mobility Equipment Supplier, Assisted Living Facility, Home Health Care Service, Medical Supply Store
Rating 4.4 33 reviews
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DearJane Medical reviews

33
Sort by: date highest rated lowest rated most helpful
Leann
29 January 2024 19:06

Easy to navigate website. Product delivered within days, which was a great help as was needed. Easy for my husband put together, as he is not the handiest of handymen, that used to be my job. It fits well into our small ensuite and can be used by either of us without being inconvenienced. Overall great purchase. No issues. Thanks for following up on this.

James
25 January 2024 19:21

Very happy with this Body Pillow. If you have covers that fit this product, I'd be happy to look at purchasing?

Sofija
02 December 2023 18:26

I purchased the shower stool and found it to be rather sturdy and not to bulky, will definitely recommend the stool.

Kathleen
26 November 2023 10:17

Order arrived damaged in transport. Could be packed with more protection. Dear Jane sent replaced which arrived soon after, which we appreciated. Many thanks.

Darren
03 October 2023 23:59

Great product.
Best grabber I have ever bought and I have tried other grabbers from 3 other companies.
Excellent choice if you buy one.

Chris
29 September 2023 23:06

Can't fault the product at all but I wish I had thought about it longer before ordering. Only used it for a week because I got it too high. Should have ordered a 5cm not 10cm. My big toe barely scraped the floor so was harder to get up. Very comfortable but don't know why I ordered a blue one either. Didn't really want to advertise it. Ended up purchasing a 5cm which is white and serves my purpose but not quite as soft and comfortable as the blue one.

Veronica
28 September 2023 20:28

The stepping stool is very good quality. A friend put it together for me, and raved about how well made it is.

Lorraine
02 May 2023 13:19

Dear Jane has supplied the high quality products that my elderly mother requires for several years. Service, products and delivery is excellent. Forever grateful to them for assisting my mother's complicated needs.

Haydee
25 April 2023 3:07

Very happy with the Wheelchair, is light and easy to fold and take in the car, I bought this for my mum so we can go anywhere now, thank you!

user
20 April 2023 14:20

Fantastic service, instructions to assemble left a little bit to understand, but eventually got there.
Wonderful product and we are very happy.

user
15 April 2023 3:15

Great service and just what I needed. I had fallen out of bed 3 times so my new bed rail has saved the injuries. Easy to fit and very strong. Thank you Dear Jane Medical.

Linda
23 March 2023 9:10

Great product, quick post, I have hip and lower back problems, the Knee/Leg pillow allows me to have a good nights sleep.

Gary
22 March 2023 16:42

The toilet chair itself is great but unfortunately the arms seem a bit fragile. Would be easy to "bodge" up a broken one if required as it just snapped cleanly at what I suspect a join used in manufacturing. I must admit to being surprised anybody carried them as spares (probably speaks to their fragility) but Dear Jane were great, as they were with the original toilet chair purchase. All very easy and smooth, fast delivery once in stock thank you.

Brian
14 March 2023 12:46

Seat cushion serves its purpose. Firmly places me in an elevated position to make use of the keyboard at my study desk. Im happy with the result of this purchase.

stephen
31 January 2023 21:55

It was what I ordered and the service via phone and internet was excellent.

The delivery was spot on.

I highlighted recommended them.

Ian
29 January 2023 7:09

Price was good value, delivery was timely, quality was excellent. Could not wish for more. Thank you.

Lisa
12 January 2023 20:45

Thank you I love the Wedge cushion. It is helping me to sleep and breathe better and when I am away from home I miss it terribly. Who ever invented such a pillow is genius.

Ng Jocelyn
17 December 2020 7:55

Very bad customer service.item never arrived, got confirmation from Auspost that the item is lost, but when I contacted DearJane, they said they are not going to contact Austpost, and I need to get Austpost to contact them. Hello! DearJane should have known that as they have a business account with Austpost, they have to contact Austpost, not the other way around!

Also, the customer service is very bad, I asked what is their email twice, and twice they replied, "you should've already got it" HOW HARD IS IT TO GIVE ME YOUR EMAIL ADDRESS?

Never again!

Wendy
30 July 2020 19:51

Shopped on your website for just the right medical suction machine. It had all the information I needed, easy to order and very fast delivery to my house, all without getting a middleman supply company involved.

Sarah
20 July 2020 21:55

They not only offered a great new product, the person I spoke with was so helpful. This product is not available broadly. Shipping was good.

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