Customs Clearance World

I had a shipment coming in from China. Trent helped get it through the customs process and arranged for me to pick it up. Trent was patient with my lack of knowledge about the customs process and was very helpful.

Trent deserve 5 star for sure. He is very helpful and always give us piece of mind + quick updates throughout the clearance process!

Professional, responsible, quick replies on emails and most importantly gives you piece of mind. We had not imported before dealing with Trent and he made sure that we made wise decisions. Trent will take care if the next container to make sure it arrives accordingly and at the best rate possible while I can focus on running my business!

It’s really a good company and our experience with this company is assenting. All the staff members are professional and friendly and complete their work up to time.

Great company to deal with. Helped me import products into Australia. Had absolutely no idea how to do it. Trent helped me all the way, did all the work and simplified the process. Would definitely recommend.

Trent is Great, he always goes above and beyond with everything for us.
Nothing is forgotten.

Simply put the best customs broker in Sydney. From start to finish Trent walked me through the process making it all hassle free.

I contacted Trent for a rushed air freight clearance and he managed to turn it around in under 24 hours. Very impressive, great to deal with and responds to emails promptly! Highly recommended and I'll certainly be back next time.

I wish I could give you 6 stars! Trent discovered an error from my old broker and managed to get me $21,000 back in duty refunds going back 4 years! I can't tell you how happy I am, absolutely perfect result!

Abysmal communication skills, non existent listening skills, not fit to be in business.
Deal with this guy at your peril. They clearly don't understand the concept of time.

The service here, if you can call it that, is far below average. There's just no customer "service". Jerked around to the last minute and by then it too late.