Cook Phillip Park Pool

Kids loved it. Little wave pool and slide were fun. Not as busy as I would have expected for a city pool. Would be great in winter since it's indoors.

A fantastic gym and pools centre in middle of Sydney. There are 3 pools there, one Olympic sized one, hydro pool and kids pool. All very clean and great to swim in. There's a gym and several exercise rooms. An indoor sports court and an outside gym as well. Really nice space and great place for everyone. Very reasonable entry and membership fees. Best fitness centre in Sydney CBD and best value. This place is super clean and really well looked after.

The signs have recently been updated and it's more accessible.

A great venue with great facilities and pool. Friendly and welcoming staff and definitely a safe and inclusive space for LGBTQI+, non binary and gender non conforming people like me to enjoy and be themselves!

Unfortunately I was disgusted with my experience at the venue.

After more than a decade in Australia, this is one of the few handful venues were I felt strong biases towards my ethnicity.
Staff was rude and shouted at me "Move! " "I told you to. " "You have to" "when I whistle you have to right away" and many other sentences on different occasions and on different days. I don't recall anyone having such a condescending behaviour towards me as an adult and what made it worse, the same behaviour was not generally given to others although others also found it rude.

When I asked for a complaint form at the entrance and shared my experience I had to further hear "we all have an accent" (in 2023), and I had to point out that "not everyone has a foreign accent". However, staff was helpful to redirect me to the right form and share information.

Reading other low scores reviews referring to internationals and staff behaviour made me thinking my case is not isolated.

Great swimming pool (50 m heated). Lanes don't get super busy which is nice. Friendly staff. Reccomend for swimming.
The gym isn't the best. Small space, range of machines isn't amazing. Doesn't inspire exercise. Lack of hand sanitizer.

Clean pools, have kids area and wave simulation pool. Temp a bit lower than other indoor pool. CON: lanes are busy and booked.
Other facilities: Gym is standard and a bit small, one standard full court available to book.

OMG, this is such a terrific pool and facility. Well kept, beautiful 50m pool, fun "lazy river" kids and family play pool and large, heated therapeutic with tons of jets pool. Great swim shop at checkin. Good prices on gear. Nice gym, outdoor space and cafe. Lots of hours - easy to get to. Lots of great art and food/cafes nearby.

Service is getting worse and worse. Inconsistency, staff does not know what to do or answer for inquiries. Reception at gym is constantly unattended. No one responses email. Would have been an outstanding facility in the area but service just ruins all experience

Saw a woman giving her partner a hand job while the man's fondling the woman gentials under the water in the kids pools. Too x-rated for kids. Not suitable for families who are there for a decent swim

Hidden underground this pool and gym complex is difficult to find for first timers (so give yourself 5 mins). 461x bus stops out the front.

The modernist concrete bunker fails to rival the magnificent Siedler ITAC, but contains extensive facilities. Water in the Olympic pool is at Olympic temperatures, and sadly (chillyly?) so is the adjacent kids pool - really too cold for winter.

Currently the wave machine etc don’t work - staff cite Covid, although this makes no sense.

Therapy Max Rehab in here has the best physios in town! I’ve been seeing physios for nearly 2 decades and none compare to Jane & Ashley with whom I’ve been working ten months now & seeing results in my chronic condition for the first time in my life.

Best place for learning how to swim for kids and adults if you don't know how to.
My trainer Li, she is amazing, I learned how to swim on my first day and am improving each week.

Best place for learning how to swim for kids and adults if you don't know how to.
My trainer Li, she is amazing, I learned how to swim on my first day and am improving each week.

This amazing fountain hidden in the Domain. The small statues of aboriginals on each of the pylons are fascinating.

The facilities are good but the management of the centre is very unprofessional and disorganised. Upon my mother's passing I had to go overseas, while I was gone my card started to decline my membership fees.

As soon as I found out I went into the centre to settle the account in full and I was told the account needed to be reconciled and to send an email before doing any payment.

After said email was sent, it took several weeks, many calls and more emails to get a response. In the response the failed to address if the account had been reconciled.

After nearly two months of following up and back and forth emailing mentioning I am ready to pay in full and that need a reply asap, they finally confirmed the reconciled amount.

When trying to pay for it, the system wouldn't let, because the account had been sent into collection while I was communicating with them. Upon checking with the debit company they advised they were given approval by cook and Phillip Centre to send said account into collection despite I was in contact with said team to make said payment.

For lack of better words, truly ridiculous and beyond unprofessional experience.

Rwal good indoor pool with pool woth bubble and wave pool with water and then spa thing with heated water and big olympic pool with water and kid stuff with water

Been here since opening more than 20 yrs ago. Does the wave pool still work? The lighting has improved. Over the years, there were improvements. The shower soap dispensers are empty more often than logical.
Understand it's impossible to please everybody. Grateful for the hot water, But the shower temp is too hot. Does it cost alot to change the diverters rather than waste money on higher hot water consumption?

If you have time, take a look at the water fountain facing the indoor 50m pool. There's a hole in the wall - for years!

Thank you, Sydney city for this facility. I wish the management could be a wee bit better.

A fantastic gym and pools centre in middle of Sydney. There are 3 pools there, one Olympic sized one, hydro pool and kids pool. All very clean and great to swim in. There's a gym and several exercise rooms. An indoor sports court and an outside gym as well. Really nice space and great place for everyone. Very reasonable entry and membership fees. Best fitness centre in Sydney CBD and best value. This place is super clean and really well looked after. Good covid-19 safe practices as well.

Love this pool! Staff are wonderful, pool is 50 meters with a cool temperate for lap swimming, warm hydro pool for relaxing after, and it's not too busy. Its perfect- my slice of heaven!

Felt racially profiled today our family walked in with another gentleman and his son, front desk stopped my husband and said he would need a mask to enter, fair enough happy to comply however she allowed the gentleman with his son to enter without a mask. When we questioned her about the gentleman she just let in she proceeded to say he had a mask on, which he wasn’t because we literally walked in together and we had seen he wasn’t wearing one. Very disappointing.