Concord Centre for Mental Health

My cousin with complex mental issues came here after she had stopped taking her meds. Bracing myself for another long haul, I was amazed at how swiftly she was stabilised here. I also found the doctor, social workers and staffers listened to my concerns and experiences of trying to help her with her issues in the 9 years since her last breakdown. Cumberland was no where near this good, had almost no activities that engaged her in the day and that would speak with of joy over the phone. It was much longer before she was well and cogent there, but to be fair, that might also be due to the size of her breakdowns.

Twisted nurses take care of so called patients with mental illness. Who knows who is actually sick.

I was there nearly 30 years ago, the staff were discusting excuses for human beings. Seems like not much has changed according to the reviews.

The mental health system is only for the "working well" now. A scary experience I had here where they tried to diagnose me with something I never had. Put me on meds which were so wrong for me, I had terrible side affects.
However so arrogant were the medical staff, that they truly believed in everything they pushed.
Never been admitted anywhere before, a victim of circumstances and domestic violence.
The system MUST change, this was a scary experience.

Today I brought myself to read my father’s autopsy, he passed away in 2012. Concord intensive care mental health unit is at fault for this, for 13 hours my dad suffered he asked for help & as they wrote “complained” multiple times & all the staff did was tell him to go back to his room & inject him with medicine for his mental health issues when really my dads heart was failing. The amount of trauma this has left on My mother, siblings & i is beyond measures, this could have been prevented I could still have my father here if the staff had just listened to him. This hole should’ve been held accountable 10 years ago.

My girlfriend has been admitted here 5 times I the last 2 years & she suffers from extreme obsessive compulsive disorder all they do is give her anti psychotic medication & all it does is make her sleep,
She needs a psychologist to treat her obsessive compulsive disorder but they haven't done anything about it in 5 admissions,
I have asked doctors, nurses & even the social worker from concord hospital to test her for dementia & neuro syphilis but they don't comunicate with me at all I have asked5 times to have her doctor phone me to discsuss getting appropriate specialist to help her recover but they don't contact me,
This place is like jail because they isolate everybody including taking patients mobile phones the staff don't communicate with their patients family's, they don't even attempt to get the help that patients need,
I'm totally disgusted with the way they run this facility, and with the lack of help there is available for patients

Don’t be so hard on the nurses allow the drs to help you. Keep in mind every Psychiatrist Dr is not the same so you will have good and bad experiences. In mental health, the good out ways the bad. Don’t give up on the health system cos they won’t give up on you.

Definately not come to this hospital due to the negligence abuse of staff towards patience and lack of anythibg to help with healing within the hospital.

I am currently a patient in Manning East Ward, since 7th January 2021. Based on an unfair admission by a CONSTABLE from Newtown Police, who scheduled me for no good reason and then taken to RPA where they sedated me then a Psychiatrist saw me - I could hardly sit upright due to the injection of an antipsychotic medication they gave me, and the Psychiatrist asked me where I "lived" and I confirmed my address and she said ok, then walked away. I soon learned they were going to go ahead with the schedule and advised me I was going to Concord Mental "Health" Ward. I was given leave last Tuesday and I decided NOT to go back due to the unfairness and malpractice by the Psychiatrist. I am currently AWOL and will go back soon as trying to sort out problems and cos Police are "looking" for me, so I don't want to waste resources and make anyone worry. They want to put me on another CTO for 6 months BUT IM GOING TO OBJECT. I hope I will not be mistreated as per many actually most of my previous admissions since NOVEMBER 2011. THE ENTIRE PSYCHIATRIC PROFESSION AS PER NSW MENTAL HEALTH NEEDS AN INQUIRY PROCESSED. I WILL SEEK HELP IN REGARDS TO THAT ONCE DISCHARGED.

Great staff and fantastic fasciitis. Nurses and doctors are very kind and cooperative at Manning East. Best mental health services in NSW. I’m really satisfied

I am specifically reviewing Mackay east. I was placed in here without a valid reason what so ever, I do struggle with mental health issues but being put in this place made it worse.

The only thing I learnt from this place was to lie your way out of there, do not express your true thoughts because you will end up worse off. Trust me on this.

The staff were decent and I appreciate the fact that they have a very hard job and work in nearly impossible circumstances. I need to say that because it is not the nurses who do this.

I was forced to go through this a few months back and I am sincerely traumatised by this place. I will never speak openly about my mental health problems again that will anyway put me in this situation. As a result I am terrified to talk to anyone in any capacity about what I go through.

Please. Avoid Mackay east at all cost. Remember I’m talking about the east wing not the west.

The system for mental health is to lock you up not help you through it. See a psychologist/ psychiatrist and be careful what you say. I am not trying to deter anyone from help with their mental health but I am saying if you are not careful you will end up here and have to live with the trauma on top of mental health issues after being here.

This place is worst place to go for help
All I can say is don't go there
You will never get better.would get
Worst.the people there are like German ss Gestapo.
DON'T GO THERE

It is ok they help with my trauma but they have nice staff but i still am scared abit but i get better

There is a water damage that requires remediation in Manning East, it's severe. Some bacteria that have been found in water damaged building materials such as bartonella also cause psychosis. The contamination will be spread via the HVAC system, it requires a full remediation. I will amend my review if I'm blessed to learn of the decontamination.

They let me out which was probably not the best idea as i heard demons then I went to a gas station and blew it up happy to say I am back in this amazing place

This is a disgusting place full of junkies and krimz the staff are nazis. I can't believe places like this exist in Australia.

Horrible place to be, they hire immigrant Indian and Chinese nurses, absolutely uncaring, disguisting, stay away from this place and get a psychologist via GP or through another way, they are gross.

Absolutely abysmal. They were out off beds n put me in the maximum security wing with men only most who were there to avoid jail time. Staff were incredibly rude and treated me like the scum at the bottom of my shoe. I was there on suicide watch but was not watched over n when I had questions for the nurses they'd shut the door in my face. Was held against my will too. Please avoid at all cost, it is not a humane place.

This place is definitely a version of Auschwitz. I went for some help combat my anxiety, however I was treated as if I had psychosis. I was literally detained against my will in some place similar to a holding tank.
Veer away and visit your local GP for help. AVOID THIS PLACE AT WHATEVER COST, THEY WILL DETAIN YOU AGAINST YOUR WILL.