City Cave Balgowlah

Our first time at the Balgowlah Cave and we got a complete package. First up a 45 min sauna which was really nice and relaxing. Extremely clean, lovely layout and products and attention to detail and extremely welcoming staff. Next the massages, 60 mins which goes way too fast remedial and deep tissue. Both were excellent and made us feel very relaxed before our float. The therapists were really knowledgeable and professional.
The 60 min float was really relaxing, we had two people in the float space and were comfortable and didn’t bump into each other. I actually nodded off for a bit.
Nice shower products and towels and robes, I would bring some slip ons to walk from session to session, and loose fitting clothes to go home in and continue the relaxation.
Highly recommend this and at the end of a hard day the perfect way to unwind.

This was an amazing experience both the massage and the subversive experience, I would highly recommend them to anyone

The float set up is lovely and set up in a room instead of a tank. No claustrophobia.
Great massage afterwards! A really good way to start the new year.

Love this place - been there a couple of times now and so stoniest be back. Fortunate to have the Infrared Sauna, Float and Massage Package (Wellness) and it doesn’t disappoint. Service from the moment I walked in was great. Watched some Netflix on the iPad supplied during the Infrared Sauna, floated away in the Float session and finished with a relaxing massage. Very clean, very quiet and as advertised. Highly recommend. Thank you City Cave Balgowlah

Such a relaxing oasis! High quality saunas, always set up perfectly with fluffy white bath towels, sparkling water and iPads to watch tv etc. Staff are always very professional, helpful and set the calm tone for your relaxation. Can’t recommend highly enough.

We had the full couple package and loved it. I asked for a bit of help with coordinating the booking for the 3 different sessions via email upfront and the team changed it to make sure it’ll work out. We did it as per recommendation on the website - sauna, float, massage. Slippers / robes / towels / shower products were provided. Tea and water in the relax room were great. Getting changed is a bit annoying (at least in winter), heavy clothes and trainers have to go into a small bag that is provided in your first session room and you have to carry it with you as you move from session to session plus we had a backpack with us - it was a bit uncomfortable to move all the bags with us, a locker for shoes + jackets would have been amazing

We have had quite a few float therapies now and love them however today the room was a bit cold which meant the experience wasn’t as enjoyable as usual.
Staff friendly as always

I had the Float and Massage. What a wonderful experience. Lovely staff. Beautiful calm, clean environment. Highly recommend

Had an amazing experience at city cave having a sauna - great way to detox & relax! Caitlin was very helpful in explaining the service as it was my first time, will be back!

Beautiful atmosphere as soon as you enter. Staff friendly and helpful. Massage was fantastic

Excellent service, great experience. Very relaxing float session, felt like I was floating for hours after leaving!

I’m always greeted with a smile, staff always have a calming effect and get me in the mood to relax and enjoy my appointment, I usually arrive flustered and in need of some me time
Keep up the great work

I received a voucher for the total wellness package which included the sauna, float and massage! I was not disappointed! Everyone was so extremely kind, the place was so well maintained and my massage was AMAZING! I can’t wait to go back!

State of the art facility; easy to book online or over the phone; fair pricing; great professionals in attendance

Really relaxing spa like experience, lovely calming decor & ambiance, very helpful staff. Really enjoyed the experience:)

I am going back - easy to book and the floatation tank was the best thing I have done for a long long time!

Such a beautiful space to unwind and relax! The staff were super friendly, would highly recommend.

The bee's knees of float tanks and wellness centres.

Great facilities, great staff and a great experience all around!

Very clean and well maintained, a quality product and a must try.

The tea was tasty and i took home some of their Epsom salts too

I couldn't fault it.

What an amazing experience! Instantly felt relaxed as soon as I walked in and was met by the friendliest staff. They went out of their way to make me feel comfortable and ensure I was happy. I will definitely be back ASAP:)

Beautiful space encouraging the community to prioritise their own well-being as well as the ones they care about!
Infrared Saunas, Float Therapy & Massage